Wigsis Reviews 

479
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were let down by their experience overall. Many customers received products that did not match the advertised images or descriptions. Many also found the quality to be poor, describing items as cheap, plastic, or resembling costume wigs. Reviewers frequently reported receiving incorrect items or experiencing significant delays in delivery. The return process was consistently described as impossible or extremely difficult. Customers often faced high shipping costs to return items to China, only to still not receive a refund. Instead of full refunds, people were frequently offered lowball partial refunds or asked to keep the incorrect item.

What people talk about most

Product

Customers had negative experiences with product, frequently reporting that the wigs received did not match... See more

Order

Clients share negative opinions on order, with many reviewers reporting that they never received the wig they... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment that the wigs received... See more

Refund

Customers consistently note negative experiences with refund, often reporting difficulties in obtaining a... See more

Return policy

People report negative experiences with the return policy, often finding it impossible to get clear... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I brought a wig from wigsis 10 years ago as I wanted to cover up a bad haircut lol it was hideous looked worse than the cheap costume wigs! paid about £150 for it I was fuming never got my money back... See more

Rated 1 out of 5 stars

The wig I received was not the advertised wig (color and cut) I had purchased. Trying to get a return address and subsequent refund from “customer service” via email was like pulling teeth. They final... See more

Rated 1 out of 5 stars

Not recommended especially if you aren't experienced picking a wig that will work for you because I was never successful in returning a wig. Wig I received was not like the picture. Real issue is that... See more

Rated 1 out of 5 stars

Very Bad experience/ The wigs are more like “costume wigs”. I purchased 2 of them and requested my money back right away per their terms. Still in the original box, wrapped and unworn. I probably h... See more


Company details

  1. Wig Shop
  2. Hair Product Store

Information provided by various external sources

Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!


Contact info

1.2

Bad

TrustScore 1 out of 5

479 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.2

All reviews

(479)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Shows hair pics from Google

This site takes celeb and wig pics from the internet and acts like they are selling those looks/wigs. Let's say you order a wig from their picture of Jennifer Aniston. You pay $150 (they have some that are much higher!) for it, but you will end up getting a TEMU quality hunk of hair that you wouldn't wear to walk out to the mailbox. Horrible! It's so sad because a lot of the women they're targeting have went through hair loss. How do these crooks sleep at night?

June 20, 2024
Unprompted review
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Rated 1 out of 5 stars

DON'T BUY

It appears lots of people are being duped by Wigsis.com. I too, have attempted to return a very ugly, (color and style are not what is pictured) wig and the company has refused to respond. I will dispute the charges and hope my cc will reimburse.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a zero star

If I could give a zero star. I would. Do not buy from this company. If I had read these reviews I never would have ordered the wig. The color was wrong. The fit was bad. It looked nothing like the photo which was probably a stock image. I disputed this with PayPal. It may have a lace front but it's like they sewed extensions on in row after row. It's a horrible wig. I will never ever order anything from wig sis again and just try sending this back to China! I'm warning everyone. This is a horrible experience. Never order a wig from China. It's like throwing your money away. Look for a local wig store and go and try theirs on and they may be able to find a wig for you, even if it's not in stock. At least you'll try it on before you buy it. Yes, you'll pay more but you'll get something you can wear rather than something you can't return and just have to throw it away.

February 20, 2024
Unprompted review
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Rated 1 out of 5 stars

I wish I would have read these reviews…

I wish I would have read these reviews before purchasing a wig from these people. They will not refund you and send you around in circles to avoid a refund. They acknowledge the error on their part and still refuse to give me a refund.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

I would give this company no stars but…

I would give this company no stars but you can’t. This wig was sent weeks after I ordered it. The wig didn’t look anything like the picture and the color was horrible. I called the company to return it but they would not give me a return address or would they return it. I ordered a petite and they sent me a small it was huge compared to my head size. This wig didn’t have one hair that was human. I wouldn’t wear this wig in public it’s so horrible looking. Save your money it’s like throwing it away shopping in this store.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam they will send u…

This company is a scam they will send u a wig worse than the wigs you buy at Halloween they will not refund you they will run you in circles never giving you anything back nor a address to send it back this company took 300 of mine sent me junk be ware !!!!!!!!

April 10, 2024
Unprompted review
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Rated 1 out of 5 stars

I wish I had done more research before…

I wish I had done more research before ordering. I saw their return policy and dropped my guard and I knew better. So just to clarify they don’t do returns all sales are final because they will refuse to give you any information even when you tell them you will pay the return shipping. They only offer a 20% refund and I keep the wigs that looks nothing like the pictures. Stay away from this site.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Took months to receive. It was an ugly one color blonde wig that I wouldn’t even wear on Halloween. Threw it out. Don’t buy, I don’t know why they are still in business scamming customers. I’m out 117 and they charged $10 shippimgl

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud!!

This company is a fraud!!! Don't buy anything from them!!! They lie and tell you that your item has been shipped but it really hasn't. Then they try to get you to click on a fake tracking number. Don't fall for it!! I wish I would have done my homework before purchasing. I have filed a complaint with BBB and Paypal.

February 19, 2024
Unprompted review
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Rated 1 out of 5 stars

This company is that of criminals

This company is that of criminals. I put an order in..my bank said they are frauds...so I read 1000 bad reviews. A day later I told them I wanted a full refund and they wont give it to me. Had to call our government and will blast them all over socialmedia.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Product

I received the order but it was not the color I requested. I have been attempting to return it for a refund but they don't provide an address for returns and haven't been able to get a reply from them. It's a rip-off.

January 26, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I cannot emphasize this enough. The wig I paid hundreds of dollars for is an unusable, poorly constructed, unbelievably nasty excuse for a wig. I wish I could post pictures here to show exactly how disappointing this piece is. AND, if you want to return (which you will) they want you to pay to return it to CHINA. In addition to purchasing a crappy wig, they expect you to pay $30 to return it to them.

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

Wigsis is an utter scam and it is…

Wigsis is an utter scam and it is really disgusting that people will prey on vulnerable cancer sufferers this way, the people running it are evil thieves. They don't have any of the wigs advertised on their site and send you a cheap one that was not what you ordered or paid for. They then give you the run around and try and get more cash out of you. Don't mess around if you've been stung by them just report to your card company.

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

Product not worth the money

If I didn't have to, I wouldn't give them the 1 star. I paid $160 for a synthetic wig. Had second thoughts within hours after purchasing it. Tried to cancel, could not because they wanted to keep half. Sent it back to China, where it was manufactured. However, it was shipped from New York, after going back and forth with CS in NY, via PAYPAL. Never received my refund AND they got the item back. Order #TA170609C3040

July 9, 2023
Unprompted review

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