This company is a scam. I paid for my flight with cancellations, then I tried to cancel my flight because of health issues and they never gave me my refund. There’s no customer service, no number to c... See more
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Book at flight through wiki.com, got a reservation confirmation after fully paying for the flight. At the check in counter it turned out there was no reservation at the airline at all! They advised t... See more
Worst booking agency ever - They never provided me with airline reference for more than the time they suggested on their email resulting in further stress when booking. When I called them they wasted... See more
A lot of what's written there is some kind of lie, tho. 50\50 % Truth but the rest is like someone wants just to claim us all with this. Moderators need to work more carefully on posting made by some... See more
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Not proper refund
Hi there,
I continue my review, to let all know how wiki.com works at the moment:
After asking my refund on the first 24 hours (Easyjet's grace periode) as the flights wiki.com sold me were impossible to achieve, they now offer me a refund of 515€ less than what I payed, and at the moment I don't clarify why.
I hope that finally I will be able to change the rate, but at the moment I'm totally disapponted.
Of course, I'm going to the Police if that is not being arranged.
June 15, 2018
Unprompted review
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Customer service excellent
Customer service excellent. I talked to Jan and he was very nice and helpful. Waiting time for refunds take a lot! But i understand it’s not entirely in Kiwi’s hands...
February 12, 2018
Unprompted review
Perfect
The travel consultant Jennifer is really nice.
She is patient and enthusiastic, and helped me a lot.
I really appreciate her help!
October 4, 2017
Unprompted review
A lot of what's written there is some …
A lot of what's written there is some kind of lie, tho. 50\50 % Truth but the rest is like someone wants just to claim us all with this. Moderators need to work more carefully on posting made by some noname people.
September 24, 2017
Unprompted review
Contact with Service Desk
Having a problem with one of my reservations, Vika from the service desk of Kiwi.com helped me swiftly and professionally. This is the meaning of the word "service". Thank you Vika.
June 29, 2017
Unprompted review
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