Wilkinson Cameras Reviews 

I've bought a few cameras from Wilkinsons. Their staff are very knowledgeable, helpful, personable
My latest purchase, a used Lumix LX100 is superb. So happy to have bought it from a local company after one of Wex that was ful of dust, one of eBay that had wifi issues!
Previous purchases were a Leica D-lux7 and an Olympus EM5.
Such a pleasure to deal with a nice helpful, honest reliable company.

Friendly, knowledgeable staff helped to make the buying experience and enjoyable process. I'll definitely return.

Excellent delivery and came perfect timing, product in perfect condition and works as intended, thank you!

Item arrived exactly on time and as described. No complaints.

I had a positive experience selling camera equipment to this site. Quotes were above other leading companies, shipping was easy and free, and they were responsive with communication and payment.

Wilkinson Cameras Direct Sales

I wanted to take a moment to express my heartfelt appreciation for the exceptional service Wilkinson Cameras provided throughout the entire process of ordering my Fujifilm lens. Their unwavering support and exemplary customer service made this experience seamless and enjoyable.

Every step of the way, the care and attention they dedicated to handling my order was evident, ensuring that it arrived safely and promptly. The professionalism displayed by the Wilkinson Camera team was outstanding; every communication was clear, timely, and consistent, which significantly enhanced my confidence in their services.

I feel compelled to share my positive experience, as I would recommend Wilkinson Cameras to anyone seeking quality products and outstanding service and professionalism.

I had a faulty lens and went into the Carlisle store for advice. Given the price of the lens and cost to repair, it was advised against and I was shown the same lens in the used section in the store. I decided to have a think about it because I wasn’t sure if I wanted to have the same lens again. I did a bit of online research and decided to look at another lens.

I returned to the store and spoke with a different assistant. He gave me a lot of advice and said that he would recommend the same lens that I was considering although they didn’t have any in the store to show me. He went on to the website and found a couple in other stores. He recommended one of them as a better option for me. I decided again to leave and think about it.

I then decided that evening to purchase it online. The transaction went smoothly. I opted for the 3-5 days free delivery. It arrived by DPD courier 2 days later which was brilliant! Although I was given a 1 hour delivery window, I had to call the customer services for help with tracking the parcel because I didn’t appear to have the link on my emails. They were able to give me the driver’s current location which was very helpful.

The lens was packed well and was in excellent condition and appears to be working well.

I would definitely use Wilkinson Cameras again.

I looked at the Wilkinson camera company website. I saw a compact digital camera advertised for £109 in-store only. I hopped in the car and drove an hour to the nearest Wilkinson store. I looked at the camera and was ready to purchase it, but the employee told me it was £114. I told him the camera was advertised online for £109 only one hour earlier. He confirmed that they had raised the price that morning, and he would not honor the price I had seen before I left home. He forfeited the sale over £5. For me it is a matter of integrity. Why lose a potential customer-for-life over £5? This kind of 'dynamic pricing' is inappropriate. I will not return to shop at Wilkinson if I don't know what the price will be by the time I arrive in the store. I went home and googled the camera that I wanted. By the end of the day, the Wilkinson price was up to £129. Needless to say, I purchased what I wanted from another website. A disappointing experience.

Great experience with Wilkinson Cameras — easy purchase, fast delivery, and truly outstanding after-sales support. When an issue arose, they handled it quickly, professionally, and with a fantastic attitude. Problems can happen, but the way they resolved mine showed real commitment and competence. Highly recommended!

I bought an epson 8550 printer which had a manufacturing fault on set up. Wilkinsons were so helpful in resolving the issue and getting a replacement to me promptly. Great customer service by Simon. Thank you.

I had some issues with delivery, this was mainly due to the delivery company delays. The customer service was amazing and special mention to Graham who is probably the nicest and best customer service agent I’ve ever dealt with. Items have now arrived and I’m a very happy customer. Thank you again Graham and Wilkinson cameras

Excellent service, great deal, quick delivery as always 👏

Delivered today, my stunning Fuji X100VI. I'm so glad I entrusted these wonderful folk with my purchase. This is the first time I've ever bought a brand new camera and they made the process smooth and hassle free.
It started with the offer of extra trade in value against a purchase. I wanted to trade a camera in and I wanted to buy a new one. So it looked good.
The trade in process was easy and the price offered was excellent and remained unchanged after inspection.
Pre order, payment and funding were processed quickly with easy to use/follow links sent straight to me.
Communication was excellent throughout and the camera arrived today, very well packaged and sent via a tracked service.
I'm so glad I found this company and that their offer enticed me into transacting with them.
I couldn't be happier!

I recently bought a Profoto OCF Adapter Starter Kit for A1X/A10 from Wilkinson Cameras and was really impressed. The deal was superb, and the customer service was excellent from start to finish. Highly recommended!

All completed smoothly and happy with it except for one expensive and annoying thing.

Item ordered was small and light. At checkout, no "standard" delivery option was listed, only this one: expensive "next day" option. (Screenshot taken) A nasty way to make extra money.... I needed the article but either your checkout failure and/or your profit motive is/are unwelcome, as I feel. Buyer beware?

Apart from that, excellent.

Great price & fantastic delivery service,one happy snapper.

Staff in the Carlisle shop were extremely helpful with the purchase of a second-hand Swarovski telescope. They got the item out and inspected it over the phone, giving detailed information in response to my questions. They also sent me a series of photos of the item, which clinched it for me. Communication was also exemplary in terms of confirming the purchase and delivery details. The 'scope is in excellent condition (better than I'd expected via the online description), I've been delighted with its optical performance and I'm a very happy customer!

I have just ordered a pair of Hawke Frontier Ed x 8x25 binoculars from your online store.
I had a choice of various sellers at the same price. I chose to buy from Wilkinson's because of the excellent, caring customer service I received over the phone, when I was originally going to buy from store in Preston

I reserved and then cancelled the reservation. The person who dealt with this could not have been more helpful or understanding. Unfortunately I do not have the man's name to commend him. Thankyou very much. It paid off in a sale.

Quick service. I appreciated that you minimise on packaging waste and are happy to reuse boxes.

Excellent prices, prompt and efficient service and communication. Highly recommended!