From the beginning with Sales when I walked in the door, to the moment the installation team drove out the drive our experience with Williams Flooring Carpet One Floor & Home was excellent. Friendly,... See more
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Pleasant sales representatives and installers were fast and did a good job with the carpet. Overall experience went very well and the new carpet looks great. Would definitely recommend. Thanks
Company replied
Very service oriented, personable and helpful! We are very thankful we went there. They listened to us and within 20-30 minutes we had placed our order. Compare this to big box stores and that ofte... See more
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Very pleasant to deal with their people - responsive, professional, thorough. Will definitely work with them again.
Company replied
Company details
Information provided by various external sources
We are pleased that you are considering Williams Flooring of Lancaster, SC as a source for all of your flooring and home improvement needs. It's been our pleasure to serve the Lancaster community for over 50 years. We are a family owned business with a variety of products for your home. Our wide array of residential and commercial flooring products includes Vinyl Tile, Carpet, Hardwood, Ceramic Tile, and Laminate. We also provide our community with Richard's Paint, Window Treatments (Blinds, Shades, Shutters), Rubbermaid Closet Organizational Systems, Laminate or Postform Countertops, and Wallpaper.
Contact info
423 South Main Street, 29720, Lancaster, SC, United States
- 8777950782
- www.williamsflooringlancaster.com
4.9
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We love our beautiful floors
We love our beautiful floors. So happy with the quality of the floors.
July 10, 2018
Unprompted review
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Was very helpful and did what they said…
Was very helpful and did what they said they would.
July 10, 2018
Unprompted review
Great experience with Williams Flooring!
Great experience, from choosing the carpet in the showroom to the install. Love our carpet. Installers were on time, did a great job and left the rooms clean. Could not have been more pleased!!
July 10, 2018
Unprompted review
Carpeting and vinyl flooring install...
I ordered carpeting for my living room and hallway, and vinyl for my bathroom. The installers that showed up the first time were unprofessional and could not perform the installation. I contacted the owner, Amanda, and she apologized for the mishap and insisted she would remedy the issue. Almost a week later, she and a hired installer arrived to finish the installation. It was done well, and she put flooring in a small foyer and closet at no cost.
I believe Amanda is a great owner and that the issue was with the installers. I would recommend Williams Flooring Carpet One and I think she has made the necessary adjustment to her installation crews.
July 9, 2018
Unprompted review
They have high quality flooring at very…
They have high quality flooring at very reasonable prices. We are very please with the carpet and padding we purchased.
July 9, 2018
Unprompted review
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Excellent customer service!
July 9, 2018
Unprompted review
Great workmanship and they offer great…
Great workmanship and they offer great name brand products .Will highly recommend them
May 19, 2018
Unprompted review
Great Quality of product and changed…
Great Quality of product and changed our entire office building of 60 office condos. Installation was flawless. Could not be happier!
May 18, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Geoff
Thanks so much for taking the time to rate and review our job. It means a lot to us. Glad that you are happy we the job and do let us know if we can help again in the future.
Ray
Williams Flooring
Great job!
Great job! They have done several jobs for me! Always best price and top quality!
May 17, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Lee
Thanks so much for taking the time to send out the rating and review. Glad that everything looks great with your floors. Give us a holler next time you need any flooring or paint!
Thanks
Ray
Williams Flooring
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Reply from Williams Flooring Carpet One Floor & Home
Thanks so much for taking the time to give us a rating and review. It really helps us out! Glad you're happy with your new floor and please let us know if we can help you with any flooring, window treatments, and paint needs in the future.
Thanks again!!
Ray
Great service- way better price and…
Great service- way better price and faster installation than box stores
March 15, 2018
Unprompted review
We couldn't be happier
We couldn't be happier. Highly recommend. Especially appreciated the prompt and personal service.
March 15, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Appreciate you taking the time to give us a review. I hope that you enjoy your carpet for many years to come and please let me know if you ever need anything else.
Thanks,
Amanda Carnes
Great service/installation and carpet…
Great service/installation and carpet is just as nice as expected.
March 15, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Thank you for the kind words. It was Truly a pleasure to meet you both and working for you. Please let us know if you have any future flooring needs.
Sincerely,
Mark Bishop
Williams Flooring of Lancaster
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$559.08 was a bit much for 3 sheets of …
$559.08 was a bit much for 3 sheets of 1/4 plywood and 3 hours worth of labor.
January 31, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Mr. Powers
Thanks you for taking the time to send in a review. All of them, good or bad, go a long ways in helping us improve our service. We're sorry that you feel our price was a bit much, so I wanted to let you know exactly what all was done. The price we charged included the following: pulling and resetting a toilet. In the kitchen and bathroom, we pulled up vinyl flooring that had been loose laid, and reinstalled it, gluing it down for proper installation. We also fixed squeaks in the area by screwing down the plywood. We also repaired a weak area in the bathroom, put down some plywood. Moved appliances in the kitchen, and reinstalled quarter round in both.
I hope this better explains all that we did to better understand the price we charged. If you have any other concerns or questions, please give us a call!
Thanks
Amanda
Our old floor was glued down so badly …
Our old floor was glued down so badly that it was almost impossible to get up. Williams flooring took the time to get it up and didn’t ask for a single extra dime. Then our new floor was perfect. All done in a timely fashion. Would recommend to anyone 😀
January 4, 2018
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Christopher
Just wanting to say thank you for the rating and kind review you gave us. Hope you enjoy your new floor for years to come. If we can ever help you again...including with paint and window treatments, please let us know.
Thanks again
Ray
Reply from Williams Flooring Carpet One Floor & Home
Thanks Chip for taking the time to provide us with a rating and review. I have found out in the last year, how much having good reviews online can help out a business. I'm glad we're able to provide you with some good products and good service. Hey...if you ever need some pricing on paint for any of your projects, please let me know!!
Thanks Again
Ray
Reply from Williams Flooring Carpet One Floor & Home
Hey Tim
Wanted to reply back and say thanks for taking the time to send a review of our service. This service has really helped us in gaining reviews that other customers can see.
Glad that the floor is working well for you and please let us know if we can ever hlep you again.
Also...looking forward to checking out things when you have them all set up!!
Thanks again
Ray
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I just can't say enough about the team …
I just can't say enough about the team that they have at Williams flooring . The shopping was a pleasure and the insulation went smoothly and everything was cleaned up as if it never happened which is greatly appreciated I would highly recommend williams flooring as a place to shop, and also their small-town atmosphere was great! New to Waxhaw NC , This is definitely a hidden treasure that I'd like to pass on.
December 11, 2017
Unprompted review
Reply from Williams Flooring Carpet One Floor & Home
Hey Becky
Just wanted to reply and thank you so much for your wonderful review of our business and for even taking the time to provide one. So glad we were able to provide the carpet and the installation needs that you were looking for, and that you enjoy it for years to come.
Whether it be flooring, paint, window treatments, or counter tops, let us know if we can be of service to you again in the future!
Thanks again
Ray Schooler
Williams Flooring
The service was great
The service was great, the selection was vast and the price was right
October 24, 2017
Unprompted review
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