Terrible customer service. Second no-show on the day of the appointment “we’re no sending a driver up there, you can find somebody else!” Why on earth would you book a boiler service for... See more
Company replied
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William Smith continues to give us first class service. All ..sigh! .. our problems are resolved as soon as humanly possible and the staff are consistently friendly helpful and tidy. Our warm-air boil... See more
William Smith Heating Solutions Scotland Ltd had serviced our house boiler for the last ten years, so when we decided that our central heating system (some 30 yrs. old) needed to be fully replaced... See more
Company replied
Honestly go elsewhere! This company is a joke. They cancel their appointments at the last minute numerous times. The guys that come out to do the install and service are good but the management an... See more
Company replied
Company details
Information provided by various external sources
William Smith Heating Solutions Scotland Ltd is a fully Gas Safe Registered (543028), OFTEC (No. C8332), RECC (00057953), Based in the North of Glasgow we are ideally positioned to service our customers across Glasgow and the central belt. William Smith Heating was established in 1972 by Mr William Smith. Mr Smith has now moved on and the company was taken over we have recruited a highly experienced and professional team and have also brought some of the most experienced heating engineers, in the industry into the company. The core values of value for money, sound technical knowledge and high levels of customer satisfaction, so important to Mr Smith over 40 years ago, remain intact. We pride ourselves in our highly skilled and conscientious staff. Our service, maintenance and installations engineers are trained in all aspects of their work and are all qualified and registered with the appropriate regulatory authorities. Our offices are staffed by a friendly and helpful team who will be happy to assist with any queries or difficulties you experience promptly and accurately.
Contact info
Unit 33, Anniesland Business Park, Netherton Road,, G13 1EU, Glasgow, United Kingdom
- 0141 959 7900
- enquiries@williamsmithheating.com
- www.williamsmithheating.com
William Smith Heating Solutions…
William Smith Heating Solutions Scotland Ltd had serviced our house boiler for the last ten years, so when we decided that our central heating system (some 30 yrs. old) needed to be fully replaced along with a new boiler - we sought prices and found Wm Smith to be competitive. The works were commissioned this August and as quoted took three days to complete. The workforce was excellent. Since completion the system has operated 100% so we look forward to being comfortable & warm over the winter months.
We have no hesitation in recommending William Smith Heating Solutions Scotland Ltd.
Bryan & Iris Boucher-Myers
Milngavie, Glasgow
September 26, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for you very kind review.
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Quick instalment in one day.cleaned up…
Quick instalment in one day.cleaned up afterwards...no concerns
August 1, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for your review Mrs Campbell.
William Smith continues to give us…
William Smith continues to give us first class service. All ..sigh! .. our problems are resolved as soon as humanly possible and the staff are consistently friendly helpful and tidy. Our warm-air boiler is being phased out, but the boss has reassured us they will still care for it. We are confidently relying on his future advice. Thanks to all.
May 26, 2018
Unprompted review
Efficient and friendly service
Efficient and friendly service - and the new heating and hot water system is excellent.
May 24, 2018
Unprompted review
Very happy with the service received
Very happy with the service received, from assessment to completion. Job took longer than expected and the team were patient and thorough
May 22, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for your response.
Dionne
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William Smith. Excellent service.
Excellent service. Particularly when we were in the grips of the " east of the beast" weather and William Smith made all effort to install our boiler and renew our broken radiator. Thank you William Smith. Plus a few weeks after installation the engineer came out to check everything was up and running which most people would appreciate. So can recommend William Smith and thank then for there efficient service and engineers.
May 22, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for your response.
Dionne
We advised that wooden flooring was…
We advised that wooden flooring was damaged by them in January yet still await their response.
May 22, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
We have visited with Mr Imrie, a long standing and valued customer, and have resolved the issue amicably.
Very pleased with the job.
May 17, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for your response.
Dionne
Made a good job and very tidy and…
Made a good job and very tidy and friendly workers.
May 15, 2018
Unprompted review
Reply from William Smith Heating Solutions Scotland Ltd
Many thanks for your response.
Dionne
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Engineers are polite
Engineers are polite. 10 out of 10
Would recommend to friends. Cleaned up after themselves
May 15, 2018
Unprompted review
Great service from very knowledgeable…
Great service from very knowledgeable heating engineers. Tidied up after themselves aswell. Very informative of what was required for the system.
May 15, 2018
Unprompted review
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