Disgraceful receptionist staff
Disgraceful receptionist staff, putting phone down on blind and disabled person and refusing to pass on medical information. When Investigating by the modality partnership ( kelly Birmingham office) concluded investigation without listening to how rude staff members were on phone and dr decker had lied about medication not issued to me. And investigation didn't correct mistakes. Disgusting manner. Also had to ring up 78x to receive my controlled medication. The manager and lier and fraud KIRSTY threatening police without even listening to I recorded calls .I offered the recordings and they didn't want to know .Had to go over Kelly's fake investigation and contact the parliamentary ombudsman. Even if your blind and disabled they truly don't care. Call recordings on YouTube