Wingman Of The Road Reviews 610

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the robust materials and superior craftsmanship of the tents. Many consumers found the ordering process easy and the user experience positive, often noting the comfort and ease of setting up and taking down their purchases. However, some people mentioned issues with delivery services, including difficulties with tracking orders. Additionally, a few customers were not happy with the transparency regarding certain product information, feeling that it was not clearly disclosed on the website.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the robust construction,... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent material and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping, with some... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the setup easy and fast, with... See more

Order

Users describe ambiguous interactions with order. Many customers found the online ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordering the tent is easy and delivery quick. Undoubtedly excellent quality material and finish. Trial put up & take downs were under 5 minutes. Practice will make that quicker too. Not tested 'in t... See more

Company replied

Rated 5 out of 5 stars

So I am planning a solo bike trip in May 2026 from Cornwall to complete the NC500 in Scotland. I wanted a high quality tent and having did a bit of research I came across wingman. I order the goose... See more

Company replied

Rated 5 out of 5 stars

Received my goose and chair after a little delay due to the chairs being ouf of stock, but was kept informed by good honest communication via email. The quality of the tent and chair is superb, is ver... See more

Company replied

Rated 5 out of 5 stars

Purchased Wingman of the Road tent prior to my Road trip to Prague. Great tent, comfy and really quick to put up and take down. Perfect for a Road trip. Although I will supplement the included sleepin... See more


Company details

  1. Motorcycle Shop
  2. Camping Store
  3. Motorcycle Equipment and Accessories Store

Written by the company

Goose is your 'Wingman of the Road'. An all-in-one camping system designed for by bikers for bikers. Canvas tent, foam mattress, sleeping bag all included in one neat package to attach to your back seat or luggage rack. We also make a larger model called the Toucan which is suitable for 2up camping or someone wanting a bit more space. To complete the motorcycle camping experience, we produce a few other essentials for life on the road.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Quality product that will last a lifetime. For those who say it's expensive, I say it's worth every penny for the high standard of product. 100% recommend the company and product.

December 7, 2024
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Reply from Wingman Of The Road

Thanks very much Scott. We really appreciate your kind words. Happy camping!

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Rated 5 out of 5 stars

I got stuck in the recent 70mph wind…

I got stuck in the recent 70mph wind with this and I was quite warm just in it. I had a second ultra light goose down sleeping bag inside the built in one, but I likely didn't need it. The heavy canvas really kept the wind out and the outdoor air temp was about 6C, even with 70+ mph winds the temperature in the tent was still 3C above that, in calmer winds I've seen it up to 8C above the outdoor temperature, so the tent itself is a good insulator. Nothing ripped in the 24 hours I was stuck in it in very very high winds, so I can't think of a better test of it. It's not intended for winter camping, and certainly not those wind conditions, and yet it weathered it completely fine. I don't think I could give it a better review after testing than that. Long term nothing lasts, but this should if you take care of it. The fact it withstood that with no damage however, is testament to it's build quality.

November 27, 2024
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Reply from Wingman Of The Road

Good on you for camping in those less than ideal conditions Michael. I’m pleased to hear the wingman held up well for you. Wouldn’t fancy being in a plastic tent in those winds! I myself had a similar experience in Death Valley and was pleased to be under canvas. I hope you have lots of fun adventures planned for the year ahead. Thanks very much for your thorough feedback and kind words about our tent.

Rated 5 out of 5 stars

Not only an amazing item but they went…

Not only an amazing item but they went above and beyond to get what I wanted but getting it to me knew delivery was difficult. You’re fantastic!

October 30, 2024
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Reply from Wingman Of The Road

Thanks very much Mal. Means a lot coming all the way from the land of Oz! Happy camping buddy 😀

Rated 2 out of 5 stars

Shipping was horribly put together

Shipping was horribly put together

October 22, 2024
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Reply from Wingman Of The Road

Hi Danielle. I’m very sorry to hear this. I couldn’t find your order or any correspondance from you when searching for your email address on our system. Feel free to contact us about the matter and we can look into it for you.

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Rated 5 out of 5 stars

I couldn't be more happy

I couldn't be more happy. I really kept second guessed myself about going ahead and making this purchase for months. I finally did it. I ended up getting a few items. I got the Toucan, Iceman, chair, and table.it was a pretty big purchase for me. I watched multiple videos on YouTube. It seemed to be exactly what I was looking for. I ordered the items and received them within 5 days from the UK to Texas. When I received everything I did a trial setup in the yard. I'm glad I got the Toucan I'm not huge but I don't know how 2 people would fit in here. I'm 6'1" 210lbs. I fit perfect with space for my helmet by my feet and a couple other items. I took my first trim to Inks Lake a hour and a half from me. Everything packs down well and rides good with no issues. Way easier than with my wife(5'1" 125lbs) when she rides pillion. The only somewhat of a letdown is the Iceman. It's not a perfect cooler but on a 75° day half my ice was melted in 3 hours. It was fine nothing perishable but it would have been nice to have cold drinks for the morning. The form factor of the cooler is it's saving grace otherwise I would get rid of it. The chair and table are sturdy and are solid. The table has one minor issue with the top as it is hard to balance drinks on top because of the support ribs but otherwise great table. The tent is great it kept bugs, squirrels, and possums out. The mattress is somewhat thin but works well. I slept good and it was a solid night out camping. When I packed up I put the table in withe the tent and the chair went in the saddlebag withe the pegs(I didn't want to try to fish them out of the pouch withe the tent rods. The tent I would give a 100,% Iceman a 70% the chair 100% the table 85% everything together as a whole package it gets a 95%. One thing I could not have forseen is people asking about it. I had questions at the gas station, the rangers at the park, and one of my camp neighbors. I have been camping all my life (44 years) and never been approached about my tent. It's not perfect but it's pretty close.i wish I could include pictures. Overall I am very happy with my purchase.

October 20, 2024
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Reply from Wingman Of The Road

We appreciate this thorough review Vincent. You are clearly a well seasoned camper/rider so we really value your feedback. I hope you have many years of adventures ahead of you. All the best and thanks again for choosing us.

Rated 4 out of 5 stars

No regrets

Timely and as usual and the quality that I’ve come to expect at a reasonable price….but watch the overseas postage. I do love the Goose but order a few more poles as they do now and again brake (I always carry a spare as I’ve broke 2 in 3 years).
Ultimately it’s a great bit of kit and well worth the $.

October 12, 2024
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Reply from Wingman Of The Road

Thanks for your comments and continued support Dean. With regards to shipping costs. We actually take a hit on postage to countries like Canada the USA and Australia. It costs us more to post than we charge customers. The service we use is super fast and reliable which is the main thing. We did experiment with a cheaper postal service a couple of years back and we had nothing but problems, for our customers and ourselves. Having said that, it’s expensive to post these heavy items across the world and I understand that it adds to the cost significantly and is a major consideration for a customer who is far from the UK. Thank you for choosing us again and I hope you can get out camping a few more times before the end of the year. All the best,
Tim

Rated 3 out of 5 stars

Not the tent for me

I’ve had the Goose for two seasons now and while the quality of materials are high and the tent is of high quality; it’s far too bulky, takes up too much space and is too heavy to pack around. I’ll be selling my goose and sticking with my backpacking tents for multi day motorcycle rides.

October 9, 2024
Unprompted review
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Reply from Wingman Of The Road

Hi Todd,

Looking through the emails from you back before you purchased. Pack size was always your concern. You were planning on removing the mattress and sleeping bag. I’m sorry this didn’t work out for you.
If you have a look on our social media you can see most customers can get a pretty neat compact roll with practise and use, as the canvas softens over time. However, We are never going to be as small and light as a plastic tent and inflatable mattress, that has never been our goal as we prioritise other qualities.
That being said it is disappointing to hear from a customer that didn’t get along with our system, sorry to hear that. As long as you’re still riding and camping that is the main thing!

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Strong, comfy and not too heavy or bulky.

September 23, 2024
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Reply from Wingman Of The Road

Thanks very much Matthew

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Rated 5 out of 5 stars

Good Tent & Great Service

Really happy with the tent - it's been well designed, well made and looks great on the bike. I had a problem with one of the poles that arrived, and the team replied in minutes and I had a replacement pole just a couple of days later. Highly recommended.

September 9, 2024
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Reply from Wingman Of The Road

Thanks Tristan

Rated 5 out of 5 stars

I’m a fan

I’m a fan. I have the goose, and now the iceman. I put the ice in plastic bags, between my meat and potatoes, and it kept is so long cold! After 11 hours my frozen meat for the next day was still frozen.
I’m super happy with everything and unfortunately the weather is not that great anymore to drive for days, but looking forward to next season

September 3, 2024
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Reply from Wingman Of The Road

Happy to hear that Mr Kuiper. I hope you have some good trips lined up for next year. Many thanks for choosing us for your adventures!

Rated 5 out of 5 stars

Ordering was easy and quick

Ordering was easy and quick. Ordered on a Sunday and it arrived here in the US five days later!

September 1, 2024
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Reply from Wingman Of The Road

Glad you are pleased Michelle. Thanks for choosing us!

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Rated 1 out of 5 stars

1 broken pole and and i had to pay…

1 broken pole and and i had to pay 60pounds for postage to get a new one

August 25, 2024
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Reply from Wingman Of The Road

Hi Richard,

We did not charge you for the replacement pole but you did need to cover postage from the UK-Canada. It was an express service and cost £35 (not £60) but still, I understand your frustration. I hope that now you’re back on the road you will have many future adventures with your wingman and consider it better than 1 star.

Rated 2 out of 5 stars

Good product but VERY DISAPPOINTED ON…

Good product but VERY DISAPPOINTED ON THE VERY EXPENSIVE IMPORT DUTIES (116,-Euros !!!!!!) from GB to B. THIS REALLY SUCKS AND MADE THE PRODUCT COSTED ME 550,-Euro. I'LL NEVER EVER ORDER ANY PRODUCT COMING FROM GB AGAIN.... Thanks to BREXIT !!!!!

August 2, 2024
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Reply from Wingman Of The Road

As your order was shipped to Europe the UK tax was removed. We removed €100 tax for you.

The EU country you’re importing to will charge you tax. This is written all through the buying process and on your email receipt. (All in all you only paid €17 more than a customer in the UK)

This is what is written on the screen when you ordered.

“Europe order - U.K. TAX
HAS BEEN REMOVED.
If your EU country charges any import taxes or fees these will be payable by you the customer”

A 2 star review because you failed to read the information given is a little harsh, I’m hoping you will reconsider?

Anyway, I hope that you have many enjoyable nights under the stars with your Wingman.

Ride safe

Rated 4 out of 5 stars

Great product and it got here super…

Great product and it got here super fast. The only thing that’s missing is printed instructions or even a QR code to get to a setup video. That stuff is online obviously and I’m tech savvy enough but there are a lot of bikers who aren’t under 50 and may be helped by simple instructions or info.

August 1, 2024
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Reply from Wingman Of The Road

Hi there Damian. Glad to hear you are happy with your new camping gear. We opted to minimise single use packaging and paperwork as much as possible and instead sent instruction video links in the confirmation email when a customer places an order. Any questions at all please reach out. We are very responsive on email and social media. Hope you are able to enjoy some fun trips away this summer! All the best

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