Wingman Of The Road Reviews 610

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the tents, highlighting the robust construction, durable materials, and ease of setup. Many people found the user experience to be excellent, noting that ordering was simple and the products exceeded their expectations in terms of design and functionality. Consumers are very satisfied with the overall value and performance of their purchases. However, some customers experienced issues with delivery services and order transparency. A few reviewers mentioned problems with tracking their orders or receiving conflicting information. Additionally, some people were not happy with the comfort of the included bedding or found the tents to be a bit bulky and heavy, making them challenging to roll up or secure for motorcycle travel.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its robust construction,... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent material and finish of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease and speed of setup, with... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy and hassle-free,... See more

Based on these reviews

Rated 5 out of 5 stars

Ordering the tent is easy and delivery quick. Undoubtedly excellent quality material and finish. Trial put up & take downs were under 5 minutes. Practice will make that quicker too. Not tested 'in t... See more

Company replied

Rated 5 out of 5 stars

So I am planning a solo bike trip in May 2026 from Cornwall to complete the NC500 in Scotland. I wanted a high quality tent and having did a bit of research I came across wingman. I order the goose... See more

Company replied

Rated 5 out of 5 stars

Received my goose and chair after a little delay due to the chairs being ouf of stock, but was kept informed by good honest communication via email. The quality of the tent and chair is superb, is ver... See more

Company replied

Rated 5 out of 5 stars

Purchased Wingman of the Road tent prior to my Road trip to Prague. Great tent, comfy and really quick to put up and take down. Perfect for a Road trip. Although I will supplement the included sleepin... See more


Company details

  1. Motorcycle Shop
  2. Camping Store
  3. Motorcycle Equipment and Accessories Store

Written by the company

Goose is your 'Wingman of the Road'. An all-in-one camping system designed for by bikers for bikers. Canvas tent, foam mattress, sleeping bag all included in one neat package to attach to your back seat or luggage rack. We also make a larger model called the Toucan which is suitable for 2up camping or someone wanting a bit more space. To complete the motorcycle camping experience, we produce a few other essentials for life on the road.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

The tent is awesome but...

The tent is awesome. Easy to fix on the motorcycle and easy to mount/dismount. A real pleasure to take.
The only thing that makes me give 4 stars is that the sleeping bag and the mattress are nice for hot weather and soft ground. But if where you go, it's not the case, don't hesitate to switch them. It's gonna make your nights better. A pillow would be very welcome too.
But if you take that point out, it's awesome, classy and easy to use.

July 26, 2023
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Reply from Wingman Of The Road

Thanks very much Kevin. If you plan on sleeping somewhere that’s below 10 degrees Celsius we recommend adding a winter liner. It can just stay inside the roll. Pleased to hear you are happy with it overall. Take care

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Rated 5 out of 5 stars

Wingman Alps tour

Hello, I participated in Wingman's Alps tour this year. I must say that this is highly recommended for the motorcyclist who also likes camping. It was a great experience with a very nice small group with great locations and beautiful routes. Kendal and Callie run this tour with great enthusiasm! highly recommended! Regards Robin

July 21, 2023
Unprompted review
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Reply from Wingman Of The Road

Thanks very much Robbin and thanks to your lovely wife for booking you on as a surprise! It was fantastic to have you with us for the trip. Hope to see you again soon.

Rated 5 out of 5 stars

A Hugh thanks to Kendal Callie and team…

A Hugh thanks to Kendal Callie and team for such a fantastic and well organised trip,right from the getgo we were all introduced to each other and instantly got along.
The tour put together was outstanding with some excellent off grid camping and fantastic riding over the mountains.
The tents are everything I wanted and even though I’ve had it a while I never get disappointed when I roll it out to use so thanks for such a high quality piece camping equipment.
Definitely go again.
Thank you

July 21, 2023
Unprompted review
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Reply from Wingman Of The Road

Thanks very much Kerry. It was so great meeting you. Really hope to see you on the road again before too long. Take care buddy!

Rated 5 out of 5 stars

Everything is perfectly organized

Everything is perfectly organized. The people were cool, the tour was well planned, the food was provided by a support vehicle at each campsite to provide fresh food. I would book it again at any time.

July 21, 2023
Unprompted review
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Reply from Wingman Of The Road

Thanks very much Markus. It was great to have you with us. Hope to meet you again next year!

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Rated 5 out of 5 stars

Amazing Wingman Tour

It has been a perfect experience:
Amazing locations, the mood and vibes were spot on. Food choices, fellow riders, everything has been impeccable. And fun. Thank you.

July 24, 2023
Unprompted review
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Reply from Wingman Of The Road

Thanks Tommaso. It really was a pleasure meeting you. Hope to see you again. Take care and ride safe my friend.

Rated 5 out of 5 stars

What an amazing experience!!

What an amazing experience on my first bike tour, which I completed with a friend, I met a fantastic bunch of bikers from around europe and I believe we all managed to get what we wanted from the tour , be it speed or touring more gently. the tent we purchased as part of the our and the cooking kitchen also provided by Callie, Kendall and their team was excellent and we managed to survive a biblical downpour on our last night, highly recommend this trip to anyone. Thanks for an amazing experience!!!

July 19, 2023
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Reply from Wingman Of The Road

I’m so pleased Dom brought you along for the adventure Nero! It was really great meeting you. Hope to catch you on the road again soon. All the best for now!

Rated 5 out of 5 stars

A tent a Stove and two memorable trips .......

I bought my 'Goose' tent a few years ago, then after a magnificent tour with the Wingman team and fellow motorcyclists in Germany, bringing together people from across the EU, I advised my brother and friends to also invest in one of their tents. These guys are a truly Excellent company, run by enthusiast who care and interact with their customers like old friends.
This year I joined Kendal and Callie and another group of enthusiastic peeps on a trip into the French, Swiss and Italian Alps. I can not recommend the experience highly enough. Incredible routes through Winding Roads and Mountain passes , amazing camp choices away from the beaten tracks, cooking on our newly gifted Wingman Stoves. The efforts they put in to making sure we all enjoyed our adventure was exceptional and evident. Thank-you team Wingman, Kendal, Callie Timo, Marcus & Barnie you made a journey spent with new acquaintances into a memorable trip of a lifetime spent amongst friends.
Dominic Trigg

July 21, 2023
Unprompted review
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Reply from Wingman Of The Road

Thanks ever so much Dominic. Great to have you with us for tour number 2 and for bringing a buddy along. You guys were such a great addition to the tour and had everyone laughing and listening intently around the campfire with your jokes and stories. Thanks and hope to see you again soon. Take care!

Rated 1 out of 5 stars

Warranty is too short on the poles and…

Warranty is too short on the poles and the cost of replacement is too high.

July 11, 2023
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Reply from Wingman Of The Road

Hi Kollin. Poles can snap from time to time due to misuse or accidents so we offer 1 year warranty on them. Our warranty is clear on the website when you placed your order.
£20 for 1 pole or £35 for a set of 2 poles, we feel is very reasonable. We have also set shipping to Canada as £10 which is far less than what it costs us. I’m sorry you feel this warrants giving us a 1 star review.

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Rated 5 out of 5 stars

First Trip.

Great Tent had my First couple of days away in the goose and the qualty is brilliant, I look forward to longer trips away in it in Europe.

I did order a Toucan and I personally think they are both a little big to be taken on smaller bikes, would love to take it away on my CRF250L but I am sure i can find a way of packing it down smaller, so overall i think it is ace bit of kit.

July 24, 2023
Unprompted review
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Reply from Wingman Of The Road

Glad you are pleased with it David. With use the materials will soften over time and allow you to achieve a tighter smaller roll. If you are after some more rolling tips, send us an email and we’ll share some wisdom with you ;)
Safe travels buddy!

Rated 5 out of 5 stars

Great service

Great service, excellent product, quick delivery 10/10

July 7, 2023
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Reply from Wingman Of The Road

Thanks Nigel!

Rated 5 out of 5 stars

The best tent ever!

The customer service and the product quality are by far the best I've ever experienced. I love these tents and tell everyone I can about them. These are not only an amazing motorcycle tent, but just an all around great heavy duty scout tent in general!

July 7, 2023
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Reply from Wingman Of The Road

Thanks very much Marcus. Great feedback from someone who has put our products to the test over the last few years. Much appreciated buddy.
Safe travels and stay in touch!

Rated 5 out of 5 stars

Fantastic tent

Fantastic tent, totally waterproof even in very heavy rain where other tents failed 😁
Great communications and fast postage too

July 3, 2023
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Reply from Wingman Of The Road

Brilliant Craig! Thanks very much

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Rated 2 out of 5 stars

Nice tent, bad quality and even worse service from Wingman

The tent is fine quality fabric, but eyelets are falling off, and the mattress, foam is such a bad quality, thats not going back into original position, and it can be broken, even id it is not taken apart.

but even worse, because i did not buy direct the tent from them, they reclaim warranty, they make big announcement that you can clean all, but then they recommend not to take the fabrics of the mattress, because of sensitive foam. Sorry, worst service, not standing behind there product. At least they send me a link where to buy the eyelets... :) wow! Not recommended!!!

June 27, 2023
Unprompted review
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Reply from Wingman Of The Road

Hi Dave,

We pride ourself on our customer service and try to go above and beyond to help our customers the best we can.

You’re not one of our customers (that’s why your review isn’t verified on trustpilot). If you were a customer I could have helped further.

Apparently, you bought a second hand product that has some problems as it may have been misused and not looked after.

Even though you didn’t buy from us we still took the time to listen to your problems and reply to your emails. I then sent you a link to the product to fix your eyelet. (Which costs only £12) I presume you saved money getting the product second hand.

When you buy from us you get sent care instructions via email about removing the foam and washing. You obviously didn’t get these. This may be the reason why you encountered some issues when you removed the mattress cover and damaged the foam. It may have also been damaged by the person you bought it off.

Either way I hope you get it sorted and all the best.

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Rated 5 out of 5 stars

Best damned tent!

Great quality control and customer support! Enjoying every moment with my new tent and really enjoyed the Wingman Tour!! Made some unforgettable memories!

May 26, 2023
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Reply from Wingman Of The Road

Thanks Sander. I’m glad to hear you are happy with your new collab tent. Your flock is growing! Haha
It was a pleasure to have you join us for tour number 2 buddy. You are well and truly part of the team now. Enjoy the rest of your time in Biarritz and safe onward travels. Catch you soon 😎

Rated 5 out of 5 stars

Dependable, Reliable quality product

I bought this tent on the back of some very big expectations having scrapped a very high end nylon tent that has served well for 5 years or more. Its replacement had to be sturdy, waterproof, and compact enough so as not to be a burden on extended overland trips. Importantly it has to provide confidence when I am well off the beaten path and my life depends on it.
Upon arrival I put the tent to use in a full week’s tour of Wales throughout a range of conditions, before taking it out further onto the continent and beyond for extended periods.
The first night I didn’t pay too much attention to it, but on the second night as the weather turned, I really started to appreciate the quality of the materials and its design. It is simply put, a brilliant piece of kit that has obviously been very well designed in every aspect and will most likely see service for many years to come even in the harshest of conditions.
Do I have confidence in the product? Absolutely I do.
Was it worth the money? Absolutely is.
Would I recommend? Yes, I would.

Well done Wingman for truly brilliant, faultless product, and excellent communications!

May 24, 2023
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Reply from Wingman Of The Road

Wow Ian. This has been so nice to read this morning. Thank you so much for taking the time to write this detailed review. We really appreciate your kind words and feedback. I’m glad it’s served you well so far and I hope you have lots of fantastic adventures ahead of you. All the best buddy!

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