While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its effectiveness and ease of installation. Many people highlight the smooth, quiet operation of the wipers, which leave windscreens clear. The ordering process is frequently described as straightforward, and the delivery service is often commended for its speed and efficiency. However, some customers also noted issues with the product's performance, experiencing problems like smearing, noise, or wipers not making full contact with the windscreen, even after receiving replacements. A few other people also felt that the wipers did not last as long as expected.

What people talk about most

Product

Customers had positive experiences with product quality and performance. Many reviewers praise the products... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the prompt and fast... See more

Quality

People report positive experiences with quality. Many customers praise the products as great quality, working... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Normally I ignore FB advertisements but this one got me interested. I headed to their website through a Google search read some of the reviews and decided I’d purchased a set. I have to say they are... See more

Rated 5 out of 5 stars

From the time I went on Wipertech’s website the process was very simple, just enter your vehicles info and it recommends the wiper’s you should use. They keep in contact regarding delivery from the ti... See more

Rated 5 out of 5 stars

I am always skeptical these days when buying anything on line, as almost always I will receive products that look or are nothing what was advertised. Iwas pleasantly surprised at how quick my order wa... See more

Rated 5 out of 5 stars

The entire process is so easy and efficient. Easy to order, clear communication, speedy delivery. Not to mention the instruction for fitting. My daughter even did her own. And the wiper blades are f... See more


Company details

  1. Auto Parts Store

Written by the company

Wipertech is Australia and New Zealand's leading wiper blade brand, supplying high-performance, durable windshield wiper blades online designed specifically for each car make and model on the road. Offering the most extensive range that covers almost every car on Australian roads, the most comprehensive warranty, best prices and fastest shipping nation wide. Our friendly, expert team can help you find the right wiper blades for your car.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Customer service is a joke - AVOID

Customer service doesn’t seem to exist anymore. Three calls and every time I am being told I will get a call back but that hasn’t happened. Absolutely disgusting how customers are treated

July 29, 2024
Unprompted review
Wipertech logo

Reply from Wipertech

Hi Allan, I trust this matter is now resolved.

If not, please note that we have several options for contacting us.

You can email us via
( suppot@wipertech.com.au) which will be the fastest. Alternatively, you can call us at 1300 778 592.

Please get in touch if you still need our help.

--
Wipertech.

Rated 5 out of 5 stars

Very happy

Very happy with the quick speed of delivery, easy-to-understand installation videos and ease of the whole process start to finish.

July 13, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

These wiper blades are the best

Being a retired truck owner/driver and having travelled many hundreds of thousand kilometers, through all types of weather. IN MY OPINION,these wiper blades are the best. The initial set were only replaced on a suggested replacement time frame. The ones replaced were still good, but "It is better to be safe than sorry."

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Hasn't even been dispatched!

I placed an order on the 22nd of June and had express shopping. On their website they claim to ship the next business day before 12pm however as of 27th of June it has not been dispatched and Australia post does not have my wipers. Customer support cannot provide me with clear options going forward saying they would follow up it up. I am quite dissappointed as other reviews appear to be quite positive maybe its a one off error. But I would either like my wipers or a refund.

June 22, 2024
Unprompted review
Wipertech logo

Reply from Wipertech

Hi Ganeshan, Thank you for leaving us a review. I trust the product is working as it should.

As you mentioned in your review, our website states that orders made before 12 p.m. will be shipped on the same day, if not within the next business day. Your order was made on a Saturday (our business hours are MON -FRI).

Please let us know if there is anything else we can help you with.

--
Support@wipertech.com.au

Advertisement
Rated 1 out of 5 stars

Selling items that are out of stock and…

Selling items that are out of stock and don't inform you until after you have purchased and complained

June 18, 2024
Unprompted review
Wipertech logo

Reply from Wipertech

Hi Nick, Thank you for leaving a review.

I'm sorry to hear about your experience. Please don't hesitate to email us so we can look closer at your order.

I trust that your wipers have now arrived and are working as expected.

--
Support@wipertech.com.au

Rated 5 out of 5 stars

Great service and follow up

Great service and follow up, wipertech even provide an easy guide to fitting wipers. Great old fashioned service, something which is rare in this day and age.

May 23, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great quality and very easy to fit

Selecting my wipers and having them delivered quickly was great - Now that they are on I can't believe I waited so long - Just lovely. They feel really high end. The instructional video was 100% accurate and the whole thing took a couple of minutes - getting the old ones off was harder than getting the new ones on.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, been driving for over 50yrs and once I found Wipertech, So long ago I can't remember when, I have never purchased n other brank wiper blade. Easy to order, always arrives on time.

June 7, 2024
Unprompted review
Rated 3 out of 5 stars

Supplier has gone missing. Wrong wipers sent.

Company sent the wrong the wipers after I ordered the right ones as confirmed by the packing slip. Attempted to contact by phone 3 times and got diverted to an answering service. I have emailed directly once and through their website 3 times with no response. For something that was suppose to be an easy option to get windscreen wipers this has been a fail. No customer service and no way to contact them if there is a problem. Avoid.
10.06.2024 Update: the company contacted me via email and sent a replacement unit. Arrived promptly and issue resolved.

June 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Way better than expected and easy to deal with

So, I have had a few issues over the years getting replacement wipers as I own a Ssangyong Musso and they aren't commonly available where i live. Have seen wipertech advertised before and thought it was just marketing all the positive stuff they were saying about the product. Anyway, after my last lot of wipers that cost over $100 but squealed every time you turned them on after installation, finally got jack of it and bought the wipertech from the ad when I was overtired, half thinking I had been scammed. How wrong I was. They arrived quickly, and I mean REALLY quickly, and fitted perfectly 1st go. The real test was use and they are silent when being used. Let's see how long they last, but very happy so far.

May 23, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look