wisermerchant.com Reviews 118

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the efficient delivery service and appreciate finding products at reasonable prices. Many reviewers highlight the quick shipping and the good condition in which items arrive, often noting that the prices were the best they could find. However, some people were dissatisfied with the response time, reporting issues with unanswered voicemails and a lack of communication regarding order changes or delays. There were also instances where customers received incorrect products or quantities, or experienced significant delays in receiving their orders, or significant issues with order delivery.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers praise the excellent selection, good... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise the ease of ordering, fast... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Price

Clients share positive opinions on price. Many reviewers praise the low and reasonable prices, often... See more

Response time

Users describe negative interactions with response times, consistently reporting a lack of communication.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

the order got here in a timely fashion but, unfortunately of the 3 items ordered, I only received two. The receipt implies they the three items ordered so a mistake must have been made at the sellers... See more

Rated 3 out of 5 stars

Ordered quantity of 6 but only delivered quantity of 1. No reason why given just issued a refund for difference. Just the hassle of notifying wisermerchant then providing proof of delivery.

Rated 5 out of 5 stars

I fell in love with this Yardley Lavender hand soap when I first found it in my local discount closeout store but they quickly sold out by the time I came back for more So, I started searching the int... See more


Company details

  1. #133 of 146 best companies in Health and Beauty Shop
  2. #140 of 159 best companies in Vitamin and Supplements Store
  3. #29 of 29 best companies in Wellness Center

Written by the company

wisermerchant An e-commerce health and beauty store offers a convenient and accessible platform for customers to explore and purchase a wide range of health, wellness, and beauty products from the comfort of their homes.


Contact info

3.4

Average

TrustScore 3.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Timely but incomplete

the order got here in a timely fashion but, unfortunately of the 3 items ordered, I only received two. The receipt implies they the three items ordered so a mistake must have been made at the sellers site. Requesting a correction either by refund or having last item sent.

October 22, 2025
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Rated 5 out of 5 stars

Product arrived in good condition

Product arrived in good condition. This product is heat sensitive and when ordered from some companies arrives stuck together and does not work. I can tell if it is working. My hair doesn't break off when I brush it and my nails don't break and peel. This product arrived unaffected by the heat and is a company I will trust when ordering this.

October 21, 2025
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Rated 1 out of 5 stars

Wrong product sent

After 10 days I am still waiting for the information to return the product. I was sent 4 shampoos instead of 2 conditioners. I would like to keep 2 shampoos and exchange 2 shampoos for the original order of 2 conditioners

September 24, 2025
Rated 1 out of 5 stars

Not a good company

I ordered 2 bottles of hair color and you charged me for 4. I called 4 times to speak to someone and you never returned my calls. I ended up calling my bank to take care of the matter. This is no way to treat a new customer. I won’t be doing business with you again.

October 13, 2025
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Rated 5 out of 5 stars

This was my first purchase from this…

This was my first purchase from this vendor. Even though trustpilot highly rated them, I was still a little hesitant. But I didn't need to be! They were friendly. Checkout was a breeze. Packaging was great. And it arrived very quickly. I have nothing but kudos for this vendor and will go see what else they have for sale!!

October 11, 2025
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Rated 1 out of 5 stars

I thought it terrible to pay the…

I thought it terrible to pay the shipping price that was almost as high as the product. I wouldn't have done it except I couldn't find this product anywhere in my area. I'm sure I won't order anything from you again.

September 24, 2025

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