Withlocals Reviews 

1,799
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their exceptional knowledge, engaging personalities, and ability to tailor tours to individual interests. Many people highlight how guides reveal hidden gems and local insights, making the experience unique and memorable. The service is frequently commended for being easy, personalized, and providing deep historical and cultural understanding. However, some customers noted issues with guide reliability, such as no-shows, lateness, or unexpected tour time changes. Additionally, a few people felt the 'Withlocals' claim was misleading, as guides weren't always local, and some tours fell short on promised local experiences or food quality.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge, engaging... See more

Location

Reviewers highlight positive aspects of location, often praising guides for showing them important places,... See more

Service

Reviewers mention positive feedback about service, highlighting the guides' attentiveness, flexibility, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as amazing, delightful,... See more

Product

People report positive experiences with the products, highlighting the quality and uniqueness of items such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing guide experience with Joseph. He showed us around the city in a very engaging way. He talked about the history of the city, in a very interesting and clear way. He showed us all the... See more

Rated 5 out of 5 stars

We had a terrific walking tour of Athens today . Our host was Thomas, and he was exceptional. He brought us to places we would have never seen. We took in spectacular views as well as learned abou... See more

Rated 5 out of 5 stars

Ines greeted us with a smile and a hug. From the first few minutes, we knew that this was going to be a great morning spent. Her knowledge and welcoming persona were captivating. We learnt so much dur... See more

Rated 5 out of 5 stars

Absolutely brilliant experience, Pablo was the perfect guide, he was knowledgeable, outgoing and friendly and he 'made' our visit to Buenos Aires. We appreciated how he took the time to show us many h... See more


Company details

  1. Sightseeing Tour Agency
  2. Cultural Tours Provider
  3. Travel Agency
  4. Travel Aggregator

Written by the company

Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,799)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

Débora Excelent guide in Split

Excelent experience my family and I have with Debora as our guide in Split In 4 hours we visited the most important places and she gave us very good explanations in every spot We highly recommend Débora

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

We visited the Uffizi and Accademia…

We visited the Uffizi and Accademia Galleries and booked a private guide through Withlocals. We couldn’t have chosen a better guide—Rosella was superb! She showed us all the important pieces and provided us with a wealth of information during the 5 hours we spent with her. Withlocals ( especially Rossella ) you rock 👏👏👏👏

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Our tour with P through HongKong

Our tour with P. was simply amazing! From the very beginning, her warm personality and great sense of humor made the day special. She knows Hong Kong inside out – no surprise, since she was born and raised here.
Pinky speaks perfect English and tells fascinating stories about the city’s culture, daily life, and hidden gems you won’t find in any guidebook. We laughed, ate, and drank together – and enjoyed every minute of it.
The walk through Hong Kong’s narrow alleys, colorful markets, and lively streets was unforgettable. Even though our time together was short, it will stay in our hearts. Thank you so much, dear Pinky, for making this such a wonderful experience!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great day with this guide

We had a great day with this guide. He was really great: very friendly, pleasant and very good company. He knows the region perfectly and was able to answer all our questions with great professionalism.

He also gave us a lot of useful tips that enriched our experience. Thanks to him, we had a good time. We highly recommend it!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful intro to Livorno

Valentina provided my wife and me a wonderful introduction to Livorno. As a native of the Venezia neighborhood she knew the area intimately. In addition to explaining the evident buildings and monuments, she provided local insights such as pointing out the boats used in the inter-neighborhood annual boat races on the canals, introducing us to the priest at Chiesa di Santa Caterina who married her sister, arranging a deeper exploration of that church and introducing us to her former math tutor from high school and many others we ran across in the city. Our visit to the market was a treat, as was the seafood platter we enjoyed at one of the shops, along with a glass of Tuscan white wine that she brought from another vendor. Overall a wonderful three hours that we would enthusiastically recommend.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Guided cycle tour of Hoi An - Amazing Tam

My wife is not an experienced cycle rider but Tam was a very considerate and kind guide. He's very personable and knowledgeable. He took us around the Hoi An market and into the surrounding areas. This included visiting the collective allotments where we learned about local herbs, vegetables and spices. Amazing that some of these small allotments have been in the same family for a significantly long time. Half way stop for coconut coffee was a welcome 'pit stop' in the heat. An amazing tour with a very caring and interesting guide created new memories for us. We will return for another guided tour with Tam, in the near future. Hopefully including visiting his mother's restaurant.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Joao the Great

Our guide Joao was simply amazing. He picked us up at our hotel, off to the subway we went to get down town and then to get the true feel of the city for the next 3+ hours he provided great insight into the city of Lisbon. Secret entrances, small doorways, and places we would never had found became the norm and we were totally informed and entertained. It was a great learning experience and worth it.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Tour With Adam!

We had an amazing tour of Westminster with Adam. From Parliament to St. James Park to Buckingham Palace, Adam brought London’s history to life with his knowledge of history and his passion for sharing it. As someone who travels a lot and has done many tours throughout the world, this was one of the most informative, interesting and fun tours I’ve done and the rest of my group agreed. Adam’s knowledge of not only history but current London is vast and his roots in London are deep, with his family going back generations. While he is new to Locals Only, Adam is an experienced and incredible tour guide. He is funny, smart and I left knowing so much. I would highly recommend a tour with Adam.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Another great tour with Sonia in Lisbon

This was my second time booking a tour with Sonia and it was excellent yet again. Sonia made sure that we got to taste some of the great food on offer in Lisbon whilst also giving us a good overview of the history of the places we visited. I would recommend this tour and any of the other tours that Sonia is the guide for.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

A lively and delicious Naples experience with Serena

Serena gave my oldest son, who is 11, and me such an enjoyable way to experience Naples. We had a fun and memorable time exploring the city on foot, learning about its history, and tasting delicious Neapolitan food along the way. Naples felt vibrant and full of energy, and even with the rain, Serena helped us discover hidden gems that made the experience feel personal and special. This tour was a wonderful mix of culture, food, and atmosphere, and I would absolutely recommend both Serena and The 10 Tastings of Naples to anyone visiting the city.

March 17, 2026
Unprompted review
Rated 4 out of 5 stars

A great way to learn and see more in Boston

Deniss took us to places in Boston which you just won't see if you only do a bus tour. We gained a real sense of the history of Boston, but also Deniss took us to hidden gems - the most charming book store, to a hotel where Charles Dickens lived for several years where we tasted the original Boston Cream Pie, to the oldest street in Boston (cobbled) - just a few of the sites we came across during our guided tour with Deniss. We enjoyed it very much and Deniss is very knowledgeable.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Tour in Prague

We, 4 of us, had a great time with Lucie, she showed us different food options from cafes, typical of what the locals may eat. Lucie took the time to show us a great view of Prague from Letenský zámeček, pointing out various landmarks which helped us during the following days. The tour was rounded off with beer and appropriate snacks and directions to our Tram stop. Throughout the tour Lucie was aware of one of our number being a slow walker and made sure she was included. Lucie is very knowledgeable about her country and is happy to discuss the history of Prague. Highly recommended as a guide.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best Guide in Buenos Aires is Jose Amaru

We had the pleasure of experiencing a truly special city tour with Amaru today – one that left a lasting impression on us. With great passion, dedication, and a very personal approach, he introduced us to his city, Buenos Aires. His enthusiasm is evident in every moment, as is his deep connection to this fascinating place. What we appreciated most was that Amaru took us to places we would never have discovered on our own. These hidden gems made the tour truly unique. Amaru is an exceptionally warm and kind person with a big heart. We are very grateful to have shared this experience with him. We wish him and his family all the very best for the future. We can wholeheartedly recommend Amaru. Lovly regards Lyuba und Reto

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Learning to cook Paella with Jose was an extraordinary experience

Our afternoon with Jose was truly a fantastic, trip-defining experience of our visit to Valencia. From the first moments where Jose walked us around his neighborhood a bit, told us about the city, his connection to it, how he got started in cooking to doing the entire class in his charming kitchen, every moment made us feel more immersed in the city. Jose is both a talented cook and a gifted teacher, explaining how and why things are done and then happily offering each person in your group of a chance to play a part in putting the meal together. His hospitality is superlative, thoughtfully having a local aperitif, wines to any taste, and a full stocked and prepared fridge. And the food: Jose is a FANTASTIC cook. Easily one of the best meals we had in Spain, and his list of recipes he provided as a parting gift leave us excited to see more of his talent and culinary vision. Cannot recommend highly enough, if you're going to Valencia and enjoy cooking, you owe it to yourself to spend an afternoon with Jose.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tour and expert guide

Piyaporn was a lovely friendly guide with excellent English and expert local knowledge on this interesting Bangkok tour that took in markets, temples and much more (Highlights and hidden gems). We would highly recommend Piyaporn and this half day tour

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable photographer

We spent the day with Thomas yesterday from airport pickup to evening check-in at our downtown hotel. He had a comfortable van and saved us immediately from the cold with hand warmers! We visited the DMZ at the pace that we prefer which is to move past larger groups! Very interesting history! We then had a delicious and very Local lunch which included fern and river snails among the dishes! Actually excellent! ( there were less exotic options) After seeing a vista of the city which is so expansive, we concluded with a tour of the royal palace which is also a don't miss even if you think you have seen too many palaces! All along the way Thomas took memorable photos of us . We appreciated that he knew the best places ! A big thanks to Thomas for making our short stay in Seoul a great memory! A note here.. we had only a short time in Seoul so we were willing to pay a premium to maximum our experience. We appreciated being able to time this visit and what we saw!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ouidad was excellent

Ouidad was excellent. Cheerful, very friendly, very knowledgeable and spoke great English. We had an excellent three hours with her and she dropped at a very good restaurant called Nomad at the end of our tour. Thoroughly recommend as a guide.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highlights & Hidden Gems of Vienna

Anna gave us a wonderful tour of Vienna - we have lots of lovely memories from our guided walk - great knowledge of the history and culture of Vienna and fantastic ideas for the rest of our trip - thanks so much Anna!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Discuss in advance with the guide which sights you would like to see in Berlin

The city tour with Miha was perfect. Miha showed us the city with all the important points, explained, the history, the development and much more. He is a friendly guide who has a lot of experience and knowledge of the city. We got to know Berlin perfectly on the tour. The tour is highly recommended and the price-performance ratio is very good. Anytime again when we are in Berlin.

March 13, 2026
Unprompted review

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