Withlocals Reviews 

1,799
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their exceptional knowledge, engaging personalities, and ability to tailor tours to individual interests. Many people highlight how guides reveal hidden gems and local insights, making the experience unique and memorable. The service is frequently commended for being easy, personalized, and providing deep historical and cultural understanding. However, some customers noted issues with guide reliability, such as no-shows, lateness, or unexpected tour time changes. Additionally, a few people felt the 'Withlocals' claim was misleading, as guides weren't always local, and some tours fell short on promised local experiences or food quality.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge, engaging... See more

Location

Reviewers highlight positive aspects of location, often praising guides for showing them important places,... See more

Service

Reviewers mention positive feedback about service, highlighting the guides' attentiveness, flexibility, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as amazing, delightful,... See more

Product

People report positive experiences with the products, highlighting the quality and uniqueness of items such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing guide experience with Joseph. He showed us around the city in a very engaging way. He talked about the history of the city, in a very interesting and clear way. He showed us all the... See more

Rated 5 out of 5 stars

We had a terrific walking tour of Athens today . Our host was Thomas, and he was exceptional. He brought us to places we would have never seen. We took in spectacular views as well as learned abou... See more

Rated 5 out of 5 stars

Ines greeted us with a smile and a hug. From the first few minutes, we knew that this was going to be a great morning spent. Her knowledge and welcoming persona were captivating. We learnt so much dur... See more

Rated 5 out of 5 stars

Absolutely brilliant experience, Pablo was the perfect guide, he was knowledgeable, outgoing and friendly and he 'made' our visit to Buenos Aires. We appreciated how he took the time to show us many h... See more


Company details

  1. Sightseeing Tour Agency
  2. Cultural Tours Provider
  3. Travel Agency
  4. Travel Aggregator

Written by the company

Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,799)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

Food tour in Palma

Billy knows the best spots in the city and it is a pleasure listening to him while he explains the culinary highlights of Palma. Still several days after the tour we profit from Billy's experience while trying out all the places he recommended to us.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

We have had a tour in Alhambra with…

We have had a tour in Alhambra with Ana, who is a private guide. To book her "Withlocals" was a very easy, quick process.
Ana is very friendly and very professional. She didn't just give us a simple tour in the Alhambra but made it special with pointing out some hidden treasures. She was very patient with all my questions and she always had an answer, what shows her knowledge. Thank you very much Ana, you made our city trip special and very interesting.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great orientation tour in Tokyo

We had a 2 hour orientation type tour in Tokyo the first day of our trip. Our tour guide, Gulay, was wonderful! She gave practical tips, was very friendly and knowledgeable. She pointed out good small shops, restaurants, and bars as well walked through the Shibuya area, and gave us tips for other places we planned to go during our trip. Overall a great experience and really glad we did it. Highly recommend!

December 20, 2025
Unprompted review
Rated 4 out of 5 stars

We had a customised tour of Bangkok…

We had a customised tour of Bangkok with Sammy for our family of four (two adults, a 17-year-old son and a 7-year-old). Sammy and I worked together on the itinerary. Sammy took away the mental load of navigating Bangkok. He met us right by the BTS next to our hotel. His knowledge of the transport system helped avoid long queues at stations and move across the city in the most efficient way. The itinerary itself included: Wat Phasi Charoen and Wat Kanlayanamit, Flower Market and Talat Noi. Sammy explained the history and significance clearly. I was a bit too ambitious with how much I tried to fit into one morning, and by the end we were all exhausted. He paced the day as well as possible, kept us moving efficiently, and was patient and good-humoured throughout. Overall, Sammy was knowledgeable, organised, and genuinely helpful. Having him guide us meant we could focus on experiencing Bangkok rather than worrying about logistics. I would highly recommend him to families wanting a personalised, stress-free way to explore the city, especially if you want to use local transport and see places beyond the usual tourist trail.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

The best way to start a trip in Taiwan

Our experience with June was a great one. We booked a private walking food tour with her for our group of 7. We contemplated doing an open group tour with another provider which would have been a cheaper option but we had two small children (1 and 2 years old) with us and wanted to be able to move at our own pace which is why we went with a private tour with June. Boy were we glad we did! Not only were we able to move out our own pace, but June was able to provide individual attention to each one of us. She is great with kids and she also seems to know everyone at the restaurants along the food tour and is very to happy to not only share her knowledge of the local food but also Taiwanese culture. She has a ton of good reviews for good reason and we'd happily book her again on our next visit to Taipei.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

A Walk in Frankfurt's Christmas Markets

We were 3 couples from the U.S. on our first trip to Frankfurt. Laura provided us a great introduction to the city and its various Christmas Markets. She pointed out areas we should explore further, helped us in finding a "traditional" German restaurant and suggested additional ideas to enhance our Frankfurt experience. All in all, a thoroughly enjoyable evening exploring Frankfurt for the first time.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Our perfect guide

Our three and a bit hours exploring the highlights of Rome with Eleanora were a revelation. The breadth and depth of her knowledge is amazing. She could answer every question and provide many new insights, especially on the wealthy families who provided the early popes. More importantly she is a wonderful person with great empathy, warmth and a sense of humour. Her English is perfect. By the end of the tour she was our friend.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Our first food tour

This was our first food tasting tour so wasn’t sure what to expect. We were very happy we made the decision. Clara was excellent in pointing us to the best places for traditional foods. She also provided the cultural context for the foods we tasted and drinks we tried. What was an added and unexpected benefit from this experience, we saw Porto through the eyes and experience of a young woman who knows Porto and Portugal and has lived abroad. We recommend the tasting tour and highly recommend Clara.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Again?!? In a heartbeat!

While not sure what to expect - the six of us - joined Susanne for two truly enjoyable ventures through Wien, excuse me, Vienna! She is an excellent story teller, building on the culture, the traditions, the history, and the lore of this city. Each of us had our 'favorite' areas - whether the tour of the Schöebrunn Palace, the Christmas Marketplaces, or just suggestions for other ventures we show take and enjoy while in Vienna. Friendships last a long time!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Moustafa made our short tour of Cairo a…

Moustafa made our short tour of Cairo a memorable experience.

We spent the day touring with Moustafa, and it was a pleasure from the moment he greeted us. He carries himself with calm confidence, and we felt immediately that we were in capable hands. His explanations of Egypt’s history were clear and thoughtful—never rushed, never exaggerated—and he always made sure we understood what we were seeing.
A highlight of the day was our visit with him to the new Grand Egyptian Museum (GEM). Navigating a place of that size and importance can be overwhelming, but Moustafa guided us through it with ease. He pointed out details we would have missed, explained the layout, and gave us the kind of context that only someone who truly knows the material can provide.
Later, he arranged a stop for lunch at the Great Pyramid Inn, which offered an unforgettable view of the Sphinx and the pyramids. Sitting there, looking out across the plateau, was one of those rare moments when the day slows down and you simply take it all in. It was a thoughtful choice on his part and something we will remember for a long time.
Throughout the entire tour, Moustafa showed the same steady care. He watched the timing, managed entrances smoothly, and kept us clear of crowds. There were no unwanted stops, no pressure, no unnecessary detours—just an honest, well-organized day with someone who is proud of his country and takes genuine pride in his work.
We felt safe, comfortable, and welcomed from start to finish. Moustafa is a guide we would gladly recommend to anyone visiting Egypt. He treated us with respect, patience, and kindness, and we ended the day feeling that we had not only seen remarkable sites, but met a good man behind them.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful tour in Bruges

What a wonderful 3 hours we spent exploring Bruges with Patrick. His passion for his hometown shines through, and he truly brought the city’s history and culture to life. It was a perfect way to start our visit to this incredible place and set us up for an amazing stay. If you are visiting Bruges, we would highly recommend spending some time with Patrick. You won’t be disappointed.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Encyclopedic Knowledge

Roxanne was a walking talking Wikipedia. She is very personable and her knowledge of Vienna was impressive. We had a great tour and it fully met our expectations.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect introduction to Venice

What a perfect introduction to Venice. Lucrezia’s passion for sharing her city with us through stories, curious facts and locations was engaging. It’s things like the early digital clock in the piazza, the specially carved cat water bowls at the town water cisterns and the ugly faces on the church bell towers that have stayed with us as we walk the streets and alleyways. Lucrezia taught us to read the sights and clues we’d normally walk past to bring the history of Venice to life.

She was also able to link our movie goers knowledge of Venice to life through pointing out set locations and sights for well known James Bond and Spiderman scenes.

Lucrezia’s tips on where to get the best tiramisu, gelato, fresh food, and the best Venetian restaurants to dine at have made us feel a little like seasoned locals.

Leading up to our trip Lucrezia helped us understand how to get around with the public transport boats, and at the end of our tour she explained the best way to visit Murano and Burano.

Thank you Lu for making our stay in Venice so rich in meaning and experience.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Today Yousuf showed us Musqat

Today Yousuf showed us Musqat. We arrived this morning in Oman and Yousuf was so kind to allow us a late start. He drived us arround with his SUV and showed us the highlights of Musqat and explained us all about the history. His English is very good making it easy to talk with him. He even visited Europe a few times so he can easily discuss the cultural differences between the regions. He is fun and very flexible in mindset. Thx. Yousuf 😀 br Paul from the Netherlands 🇳🇱

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I really loved this experience!

I really loved this experience!! This is the perfect way to get to know Ho Chi Minh and the surrounding areas. I didn't have time to plan my trip, but I didn't really have to. I just threw a few ideas at Letty and she turned that into a curated 3-day trip. The guides were very knowledgeable and spoke great English. Everything was handled very well and I can say it was also very safe (even in the Ho Chi Minh city traffic with those little bikes!). I enjoyed the craft beer tour so much I did it twice!!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ines was outstanding from start to…

Ines was outstanding from start to finish. Her deep knowledge of the area, combined with a friendly and approachable personality, made the entire experience both educational and enjoyable. The pacing of the tour was perfect, allowing plenty of time to explore while never feeling rushed. Thanks to Ines’ professionalism, enthusiasm, and genuine passion for the subject, this tour became one of the highlights of our trip.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing tour! John is the BEST guide!

We had an absolutely fantastic tour with John, a proud 4th generation Singaporean. His extensive knowledge of Singapore's food, history, architecture, and multicultural harmony truly enriched our experience. John’s passion for his country and its people shines through in every story he shares. We cherished every moment of our tour and cannot recommend him highly enough to anyone looking to explore Singapore! Wonderful experience :-).

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great guide !…

We did a 3 hr private tour in Ravenna with Luana. She is very knowledgeable and did a great job managing the tour. Highly recommend !

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

We had the most amazing 6 hour tour…

We had the most amazing 6 hour tour with Piyaporn. Not only does she have extensive knowledge of the areas she takes you to, but has impressive knowledge of the history and political climate of the country that puts everything into context. She provided an amazing driver and vehicle and we felt spoiled all day. She also has a heart of gold and makes sure the furry friends at these sites are taken care of. I already know that when I come back I will book a different tour with Piyaporn and I would recommend her to anyone. Such a lovely person and informative tour. She's like family now :)

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Patrick

To spend time with Patrick was a pleasure. His English was perfect and he understood a broad Scottish accent. We went at a gentle pace around the city and I never felt rushed. With a encyclopedic knowledge of Chile and Santiago he answered all my questions and advised me where to go for food,entertainment and culture. I wish I could have spent a much longer time in his company. Patrick thank you.

November 22, 2025
Unprompted review

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