WITT international Reviews 

2,340
•
TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

Although I've been acustomer forseveral years, apparently I do not shop enough to retain a credit account which Witt has decided to cancel. My last ordered item (arrived 15th January 2022) took 2.5... See more

Rated 1 out of 5 stars

I have been backwards and forwards with customer service, who keep asking the same questions & I keep giving them the answers. They say they have lost my previous communication every time. Unfortunat... See more

Rated 1 out of 5 stars

Very poor quality and stock control. 4 Items were ordered probably a month ago. Only 1 received size 16 initially. This stretched very badly and button moved twice already. (second size 16 cancelle... See more

Rated 2 out of 5 stars

Very disappointed I ordered these items on the 15/01/22 and paid for next Day Delivery on Monday the 17/01/22 I got a E/Mail to say they were sorry but next Day wasn’t happening, and also not told whe... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Witt International | A Europe inspired Ladies fashion collection offering quality, stylish fashion to the over 50s


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1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

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1.5

All reviews

(2,340)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Witt are now saying I ordered this…

Witt are now saying I ordered this jumper twice - why would I do that.?
Plus only one order showing on my account.
Trying to say I paid a delivery charge on one of the orders.
Trying to get out of refunding my delivery charge.
Last time I order from them I'm afraid.

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

I can't rate my total experience as I have not received any part of the order.

I can't rate my total experience as I am still awaiting delivery!! In all I ordered 4 items and was told at the start two of the items could not be delivered until next week. However, the other two items were in stock and I was told they had been despatched and would be with me within two days. I then received a note to the effect that delivery would take place yesterday. Another note today advising a further delay. What on earth is happening? I am not happy.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Black Jeans

After reading the reviews , I ordered one size larger that what I normally buy , so glad I did , worth the money and fit comfortably ,

September 14, 2021
Unprompted review
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Rated 5 out of 5 stars

My order arrived REALLY fast

My order arrived REALLY fast, delivered by the excellent Nigel from Hermes, who remains calm in the face of two demented (although fenced in) terriers!

These were the fifth pair of similar trousers I've had in recent years, and they are excellent as ever.

September 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very chic

I love the clothing from Witt,it is stylish and lovely and colourful,sometimes the fit is perfect but sometimes is bigger than expected.i can buy clothing that is different instead of the usual styles from other retailers, they have the same styles over and over again.

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

More than impressed as the goods…

More than impressed as the goods arrived the next day, in fact I doubt the ink was dry on the order before they turned up. The two items were just as nice as well and can't fault them.
I shall be returning

September 6, 2021
Unprompted review
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Rated 5 out of 5 stars

I have been pleased with my orders.I…

I have been pleased with my orders.I started shopping with Witt earlier this year as due to a shoulder injury I needed a front fastening bras.Witt have a very
good selection.I have also bought a few tops and a couple of pairs of trousers and have been pleased with them.I have not had to deal with customer services or return any items.

September 2, 2021
Unprompted review
Rated 2 out of 5 stars

Very slow and unable to find email address.

Is this the slowest delivery service there is? On 20 August I placed an order for an in stock item. It arrived on 1 Sept. On my account the item was showing as 'being processed' even though I had received it. Today, 2 Sept. I have received an email saying that my order is on its way. I am wearing it! Useless tracking service.
Makes me think twice before ordering anything else. Pity because I like their clothes.
I did not want to leave a public moan like this, but having failed to find an email address, the "contact us" link going round in circles, and the chat "assistant" - automated - not able to understand "what is your email address" I had no option.

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

Returns

I have shopped a few times with you and i never had a prblem till now. Its all about the new returns policy, when the parcels came with a lable with a bar code and we just had to attach to your returns parcel and pop to a shop for returns worked well. Now we have to print off a copy of retutns address and either print out on a home printer or get it on a email and go to the shop and print it out. All very well if you have a printer or a smart phone. Your catalogue is aimed at over 50s and there are a lot of us who dont have a printer or a smart phone so its not working for 5 of my friends and myself we for sure will not be shopping with you again and all the things we have ordered recently have been returned unopened so that hermes can take them straight back. A quick add up it came to approx £800 all together so another catalogue has seen the benifit. I know it wont bother you but my friends and i are feeling upset about it so much they asked me to say. Just one more thing your customer phone line is rubbish they just tell you anything to get you off the line, one example i phone the call centre to organise a return and was told to just pack it up and a hermes van would collect i told them there is no bar code and that hermes will noy take it back without one she said no problem they will. Hermes turned up and guess what will not take it, so now i am waiting for a lable with a bar code to arrive so i can send back my purchase whats the odds it does not come and i will have to pay for it to be returned myself and no chance of getting the postage back i will be lucky if it does not get lost in the post so one of many unhappy customers

August 28, 2021
Unprompted review
Rated 4 out of 5 stars

Trousers

I always use Witt to purchase trousers as they have a good selection in petite. However the last time I ordered two different styles in my usual 12P and one fitted perfectly and the other was much too small. I have had no problems with deliveries and returns.

August 27, 2021
Unprompted review
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Rated 1 out of 5 stars

I have shopped with Witt for a number…

I have shopped with Witt for a number of years and have had no trouble and been very pleased with my purchases. However my last order was really poor quality and size of garments very small

Further more I have had one letter and one email in the past few day in which the tone was abrupt and rude.

I would stay clear of this company as obviously their standards are slipping

August 26, 2021
Unprompted review
Rated 4 out of 5 stars

Order received within 24 hours

Order received within 24 hours. One item coming next week. All items fitted well (size 22) and decent quality.
Slightly worried in case t-shirts shrink.

August 20, 2021
Unprompted review
Rated 3 out of 5 stars

Returns

I've no problem just I cannot get a curriour to pick up returns I've requested quite a few times now .I get told my parcel will be picked but no one turns up

August 20, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor quality and stock control

Very poor quality and stock control. 4 Items were ordered probably a month ago. Only 1 received size 16 initially. This stretched very badly and button moved twice already. (second size 16 cancelled ). The size 14P did not arrive for over a month. When they did were wrongly labeled and poor quality material. Size 14P was probably 14R; leg far too long and material scratchy. These late items were packed in a box to make them look good. Previous experience was good so this has reduced trust to zero!

August 19, 2021
Unprompted review
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Rated 1 out of 5 stars

Dreadful experience with last order

Dreadful experience with last order. Told me it was cancelled because bank refused payment. Spent at least an hour with the bank who said they had not refused payment and gave me a code number to clear the amount with Witt. Phoned them up and the chap on the helpline (didn’t catch name) said as the order was cancelled he would re-order. I said as long as it’s not duplicated and two lots of money taken. Needless to say that is precisely what happened and although the cash is pending I still have to sort the muddle. Also Witt refused Flexi account with no reason given. What a mess. Probably have to fight to get the money sorted. Never again I don’t need the hassle.

August 19, 2021
Unprompted review
Rated 4 out of 5 stars

Fast delivery

My order arrived within 24 hours of being placed. I am happy with 2 of the 3 items I received but will be returning one. This was my first order and I will use Witt again.

August 15, 2021
Unprompted review

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