Terrible experience
Terrible experience. Our technical product had a little issue so they didn't want to spend the additional time to try to get things working. Instead, they just gave us 3 videos, it pretty much shows our product, one small 5 second scene, and logo. All the other videos are the exact same thing just different variations. So pretty much, a 5 second scene costed us thousand of dollars.
I gave up, didn't even bother complaining to them because it's not going to go nowhere, you could already tell that they don't care. They keep saying they care, they're going to do the best to provide us amazing results, but nothing could prove that. This project took about 3 months by the way, they kept saying next week we'll get it done, over and over.
When they shipped our product back to us, which costs thousands of dollars. They shipped one of 3 product back to us. I've been sending them emails about where's the rest of the product, no answer.
Just a legitimate waste of money. As other people here have mentioned, they are amazing at marketing, amazing at setting a good expectation. But when it comes down to result, it's literally unbelievable.
Out of the entire cycle, 50 pictures, 3 videos. We probably will utilize about 10 images MAX, we will utilize 0 videos.
June 23, 2022
Unprompted review