West Midland Safari Park Reviews 

The only good thing about this is the animals. I went on spec on 5th Sept as we were passing and i had a friend with me from Romania who was thrilled to see we had a safari park. I joined the queue of cars 6 or 7 lanes wide and queued for over half an hour. As i approached the kiosk to pay there was a notice saying "please ensure you have pre-booked" what the use is of putting the notice on the kiosk and not at the entrance i have no idea. I couldnt leave the queue and so i had to wait to see if i could pay at the kiosk.I was turned away as they were full . The girl seemed please that i could not enter as she smiled and said i could not come in. I complained about the placing of the sign but this didn't seem to make any difference.- I booked and went the next weekend. Again the place was absolutely heaving. the 6 or 7 lanes merge into 2 lanes after you go through the kiosk. Cars are sounding horns and generally driving aggressively to get in front of you so much so that there was a collision which held everyone up for 10 mins. We got moving and without exaggeration it took an hour to move 100 yards as the rhinos are the first animal you see and everyone stopped to look at them. There was another accident as one lady rolled into the car behind as you stop and start on a steepish hill. Make sure you have a good handbrake and clutch as you are consonantly stop starting. After an hour the traffic thinned out and it was a little more leisurely. The sheer amount of traffic made me think what effect this was having on the animals as it must have an effect with that much traffic. I really didnt think it would be as crowded. And the animal food was expensive at £3.50 for a small box of food. I bought 2 but only used 1 as most animals didn't bother eating it they must be sick of it. the place is looking dated and the quality of the enclosures is a little tired. In summary the place seems to be more of a money making business these days. I wont be using my return tickets and didnt enjoy the visit as much as i thought i would. The place is just badly organised. It took over 3 hours to go through the safari alone.

I booked and was horrified how busy it was they said limited entry absolute rubbish it was heaving.
After the safari we went into the park and walked straight out zero distancing far to many people.

Avoid at all costs very rude staff and no social distancing what so ever was told to hurry up on safari when I've paid not my fault you let too many people in when ment to be limited people yeah right also no cleaning anywhere or on the rides no faces masks when should be the place is just a joke and most of all the staff need to learn manners and stop been so bloody rude

West Midlands safari park is a great day with loads to do for all the family

went with the grand kids and had a lovely time. good quality time with family and the safari was really good. the grand kids were jumping for joy

could have been better but the management is corrupted. unprofessional disorganized.

Went today 29th September with return ticket ,but only had photo of ticket as the original went home with sister-in-law . Got to the desk to be told no entry for us as it was against company policy. All staff were rude and unhelpful, just to get rid of us. Would of given it a 0 but it won't go that low. The time we went previous half the park closed and had to pay full price not happy with them at all.

Unfriendly and rude staff ruined what could have been a lovely family day out