Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more
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My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more
Company replied
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more
Company replied
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more
Company replied
Company details
Written by the company
WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.
Contact info
WordUnited Ltd, Unit 4, Tunstall Arrow South James Brindley Way, ST6 5GF , Stoke-on-Trent, United Kingdom
- +44 (0) 1782 698558
- info@wordunited.com
- www.wordunited.com
3.9
Great
340 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Well made product and I was so…
Well made product and I was so impressed a bought a second product from WordUnited which like my original purchased was delivered extremely promptly
May 5, 2020
Unprompted review
Reply from WordUnited
Thank you for your wonderful feedback about the product quality and delivery speed! We appreciate you shopping with WordUnited :-)
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Rabbit Puppet
I bought a Rabbit Puppet for a friend's grandchild, it is lovely and very well made, it arrived on time and packaged very well. Good communication.
May 5, 2020
Unprompted review
Reply from WordUnited
We are pleased to hear you are happy with the communication, delivery speed, packaging and quality of the Rabbit puppet! Thank you for sharing your excellent feedback :-)
Great products
Great products, excellent customer service and very speedy delivery. Will be shopping here again soon!
May 4, 2020
Unprompted review
Reply from WordUnited
Thank you for your brilliant feedback about the products, customer service and delivery speed! We look forward to being of service again :-)
Great product fast delievery
May 3, 2020
Unprompted review
Reply from WordUnited
Thank you for your great review! We are delighted to hear you are pleased with the product and delivery speed :-)
Very happy
Easy to browse, easy to pay, fast delivery, I’m very happy with my purchase. Thank you!
May 2, 2020
Unprompted review
Reply from WordUnited
Thank you for sharing your great feedback and we would love to be of service again!
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Arrived next day.very happy
May 1, 2020
Unprompted review
Reply from WordUnited
We are delighted you had a good experience shopping on WordUnited.com. Thank you very much for your feedback! However, due to not achieving full 5 stars on your valuable feedback, we would like to understand if we could use this experience to improve our service in the future? :-)
Reply from WordUnited
Thank you for the great review and we are delighted you are pleased with the fast delivery and packaging 😊
Excellent service
Excellent service - just as it should be. Fast dispatch and delivery.
April 29, 2020
Unprompted review
Reply from WordUnited
Thank you for the great review and bringing out our fast deliveries 😊
Fantastic!
Really good web site to use and delivery was very quick and hassle free. A book was not available with the original order so you have refunded the cost of the book, the delivery charge, and plan to send me the book anyway when it is available for free!
This is fantastic!
Thanks a lot I will use you again.
Ged McCann
April 28, 2020
Unprompted review
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GB & NI Atlas and Jigsaw
Ordered online. Immediate despatch and received within 2 days. Excellent service and quality product.
However I then intended to order the World Atlas and Jigsaw but the WordUnited website was difficult to navigate and I couldn't find it.
April 28, 2020
Unprompted review
Reply from WordUnited
Thank you for your fantastic comments, and we hope to be of service again 😊 We always want to offer the best service and are now improving our site functionality! You can always contact us via email or calling us for help. Here's a link to our contact page for future enquiries: https://wordunited.com/contact/
Excellent educational toy for my 35…
Excellent educational toy for my 35 month old boy. Well crafted toy,and trust me it's more than a toy. My order came quite on time.am happy cos its worth the money
April 28, 2020
Unprompted review
Reply from WordUnited
Thank you for the great review! We are glad that you enjoyed our hassle free delivery 😊
Five star service in every way
Five star service in every way. Ordering was easy and arrived really quickly. When we opened the package it was beautifully wrapped with tissue paper and a fun sticker. SO good WordUnited! We will definitely recommend you and order from you again.
April 24, 2020
Unprompted review
Reply from WordUnited
Thank you for sharing your great feedback. We are delighted you liked our fast delivery and packaging 😊
Excellent customer services
April 24, 2020
Unprompted review
Reply from WordUnited
Thank you for the feedback. We are very happy that you liked your experience with us! 😊
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Great Product, Good Price
Great product with fast delivery even in these strange times of lockdown!
Thank you.
April 21, 2020
Unprompted review
Reply from WordUnited
We are delighted you are happy with the product and service! Thank you for the great feedback :-)
Perfect transaction speedy delivery…
Perfect transaction speedy delivery will 100 % recommend
April 21, 2020
Unprompted review
Reply from WordUnited
Hi Amanda and thanks for the excellent review! We are delighted you like our delivery speed and that you're happy to recommend us! 😊
Top notch
A very easy web site to navigate, quick delivery, top quality item. Brilliant
April 18, 2020
Unprompted review
Reply from WordUnited
Hi Kate and many thanks for you comments and review! We try to make our site as clear as possible to visit; we are glad you liked your experience online and with the delivery! Many thanks 😊
First purchase - won’t be my last
My daughter was hoping for a certain Orchard Toys game that was quite hard to come by. I found it available on this website via Google. The price was good and there was a 10% discount so even better! Item arrived quickly and was really well packaged. My daughter is thrilled with her game and I am really pleased with my customer experience.
April 16, 2020
Unprompted review
Reply from WordUnited
Thanks for sharing your great feedback Jennifer. For future, I think you'd like to know that we also offer Price Match Promise on all items. We are delighted you had a great experience with us 😊
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Received very quickly and good quality.
April 14, 2020
Unprompted review
Word United delivered so quick during…
Word United delivered so quick during this difficult time and also sent me 10% off for next time. Recommend this book to all parents for kids!
April 12, 2020
Unprompted review
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