excellent communication skills from sam in the warehouse , he really went the extra mile , not so good from your nominated carriers DHL , delivery service very poor , waited 5 days for ( for a next d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only gave 4 star. Has a couple of items I received in a WowBoxMe Mystery Box (I may have worded wrong) I wasn't a fan of, but I gave them to someone else who had them instead. Other than that it was a... See more
Company replied
Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.
Company replied
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... See more
Company replied
Company details
- Catering Food and Drink Supplier
- Confectionery
- Confectionery Wholesaler
- Household Goods Wholesaler
- Wholesale Food Store
About WowStoreDirect
Written by the company
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Contact info
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, United Kingdom
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4.3
Excellent
357 reviews
Replied to 73% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable firm
Quick delivery, as requested. Easy to contact, by phone as well as online
January 20, 2025
Reply from WowStoreDirect
Thank you for your kind words :)
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Excellent service order was quick in…
Excellent service order was quick in arriving.
January 12, 2025
Reply from WowStoreDirect
Thank you for your kind words :)
Excellent service!
Wow offered the product I wanted at a very reasonable price and delivered it ultra promptly, excellent service all round.
January 10, 2025
Reply from WowStoreDirect
Thank you for your kind words :)
All ended well att a few hiccups more…
All ended well att a few hiccups more than pleased with the deliveries
January 9, 2025
Reply from WowStoreDirect
Thank you for your kind words :)
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Reply from WowStoreDirect
Thank you
Scam!!!!
I did order 3 boxes of lily o briens Christmas desserts collection for £41.97 and I received 1 small can of coke, 1 bottle of cheap energy drink and can of Brazilian drink. That's a joke !!!
January 7, 2025
Unprompted review
Reply from WowStoreDirect
Hi,
Are you able to send us an email: orders@wowboxme.com and your order number so we can help you with this.
WowBoxMe
Not you .
I wish you would get away from my arer, I don't want a ungenuan company in my life, I'm going to a proper firm, that delivers onetime, hope you got that'did you,
January 9, 2025
Unprompted review
Reply from WowStoreDirect
Thank you for your kind words :)
Movie night box is a must!!!!
I ordered my dad and his partner a ‘movie night’ box for Christmas and they loved it! They were literally ‘WOW’d’ & called me immediately to say how great it was! Highly recommend either as a gift or for yourselves, shipping was fast and value for money is fantastic!! Thank you thank you thank you!
December 22, 2024
Reply from WowStoreDirect
Thank you for your kind words :)
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My order was brilliant ..Great Beer
My order was brilliant ..Great Beer, ..however, (my mistake) ..I failed to tick the 10% discount box !!
Should have saved myself a couple of quid !!
Maybe next time if that’s allowed !!
Andy …in (not so sunny today) Whitstable.
Happy New 2025 year guys.
December 17, 2024
Reply from WowStoreDirect
Hi Andy,
Thank you so much for the kind words! We're thrilled to hear you enjoyed the beer.
Ah, the elusive discount box—it happens to the best of us. Don’t worry you can subscribe to our mailing list ; we’ll absolutely make sure you get that 10% discount next time. Just let us know, and we’ll help you out!
Wishing you a fantastic (and hopefully sunnier) start to 2025 in Whitstable. Happy New Year from all of us!
Cheers,
Temi
Although the product was good
Although the product was good, and delivered quickly. When I asked an on line question, although the site advised that a customer support team member was available, I waited for over half an hour for a reply, then gave up. I did however get an E mail reply eventially but unfortunately the answer was incorrect. The result being that in the mean time I took a chance and ordered the product. As it turns out the decription on the box was correct but the site description was wrong.
December 16, 2024
Reply from WowStoreDirect
Thank you
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Speed of delivery but shame 3 bottles…
Speed of delivery but shame 3 bottles were broken
December 16, 2024
Reply from WowStoreDirect
thank you
Reply from WowStoreDirect
Hi, we have sent you an email.
Temi :)
AVOID AVOID AVOID SCAM
Don't order from here, scam, didn't recieve items and they won't respond to me. AVOID AT ALL COSTS
December 12, 2024
Reply from WowStoreDirect
Hi Abdul,
We sincerely apologize for the experience you’ve had.
Please email us directly at orders@wowboxme.com or call us at +44 (0)15 2521 3864 with your order details, and we’ll resolve this for you immediately. Your feedback is invaluable, and we’re committed to making this right.
Wowboxme
Reply from WowStoreDirect
Thank you :)
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Amazing delivery
Ordered late on Friday night, arrived Saturday morning which was a nice surprise. Amazing service!
December 13, 2024
Reply from WowStoreDirect
Thank you
Excellent service and quick delivery
Excellent service and quick delivery, will definitely use again 😊
December 4, 2024
Reply from WowStoreDirect
Thank you
Customer service is really good
Customer service is really good. Straight to a human who was able to understand my issue with their regular courier and adapt. Evri doesn't deliver to many rural places here so they changed to a different one. Products were all great. When one of the products I ordered didn't arrive they were easily contacted and replacement served the next day. The only problem was each product had been packed and sent separately which wasn't a problem really I just thought it odd. Will use this company again as long as they keep such good customer service.
December 4, 2024
Reply from WowStoreDirect
Thank you
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