Wren Kitchens - DurhamReviews 

Excellent service today from Tim @Durham.
Came to do a measure. Very professional and thorough throughout

The surveyor (T Marks) was very friendly and efficient. Great experiences all round

We had a kitchen measurement today from Wren. The communication pre visit was great.
Tim arrive right on time and was an absolute dream, very polite, professional, efficient and friendly 👌

Mr T.Marks came and did the survey of my rental property. He was very polite and efficient and we talked about different options in the kitchen in regard to layout. He was very professional and thorough

Had my kitchen measured by Tim. He was professional and very friendly. He explained everything in detail.
I did not know wren offered this free service. Certainly made choosing a kitchen alot easier. 100% recommend

We've used Wren before for our kitchen so expected a good service for our bedroom.
Christina in the Durham showroom was very helpful in designing and planning our units and a big thanks to Tim Marks who called to do our free survey.
Tim was very professional, friendly and courteous throughout the whole measuring process.
I'm going to be doing the fitting so I'm going to rate the whole process five stars.....

Friendly surveyor (Andrew H). Quick and easy process.

Just starting on the process of designing a new kitchen. First stage is getting a survey and I have to admit it was a much easier process than I thought. I was given a date and time slot and then the surveyor contacted me to let me know when he was on his way. Tim was very reassuring, explaining the process to me and put me at ease. I will be very happy if the rest of our design journey is this smooth.

Andrew H
Sunderland
Very friendly and efficient.

The surveyor was a friendly guy, very polite and professional.

We recently had Tim from Wren carry out our kitchen and utility measurement survey, and he was absolutely fantastic from start to finish.

Tim was professional, friendly, and incredibly thorough throughout. He took the time to explain everything clearly, answered our questions, and made sure every detail was measured accurately. His attention to detail and knowledge gave us real confidence that our kitchen project is in safe hands.

Nothing was too much trouble, and he was a pleasure to have in our home. Customer service like this makes a huge difference, and Tim is a real credit to Wren.

Thank you, Tim, for such an excellent experience. We would highly recommend him to anyone going through the Wren kitchen process.

We recently had our kitchen and utility room measured by Tim from Wren, followed by a design appointment with Aleena, and we couldn't be happier with the service we received.
Tim visited our home to carry out the survey and was absolutely fantastic. He took the time to talk to us about our renovation project, listened carefully to what we were hoping to achieve, and shared his extensive knowledge throughout the visit. As fellow enthusiasts of period properties, it was lovely to speak with someone who genuinely understood and appreciated the character of older homes. He was professional, knowledgeable, thorough, and an absolute pleasure to have in our home.
We then spent nearly four hours with Aleena designing our kitchen and utility room. Her patience, creativity, and attention to detail were exceptional. She worked closely with us to understand exactly how we wanted the spaces to function and look, helping us create designs that perfectly suit both our home and our family. Nothing felt rushed, and she was happy to explore different ideas until we were completely satisfied.
The level of customer service from both Tim and Aleena has been outstanding. They have made what could have been an overwhelming part of our renovation feel exciting and enjoyable. We would highly recommend them to anyone planning a new kitchen or utility room.
Thank you both for helping us create our dream spaces. 😊

Tim made our kitchen design experience really straightforward. Easy process from start to finish and he made myself and my mam feel at ease throughout. Tim answered all of our questions and explained everything from the beginning of the appointment.

T Marks came to our house today to measure our kitchen arrived punctually. He was polite and friendly. He took a lot of measurements and photos noting them on his tablet. He obviously took his job very seriously, taking time to ensure that the measurements were done correctly. He treated ourselves and our property with respect.

Kitchen work is always going to be full of issues and compromises, but Wren and Tim have recognised where lessons could be learnt to help minimise those.
The pre-design survey may seem odd/additional work (especially having the installer coming in to measure again) but this is a measure twice cut once mentality that is trying to reduce the pain in the installation chaos later on.
Whilst the call to arrive and arriving on time is note worthy in itself, the explanation of the process, what Tim’s role is, what he would be doing and why, to what next steps will be, helped as a gentle pathway finder (considering I’ve never done installation work in any room before).

Tim M, the surveyor was excellent in his professional capacity and knowledge.

Very knowledgeable, knew everything i asked. Tim M very professional.

Tim arrived to measure our kitchen, on time with a lovely smile on his face. As well as being very personable and knowledgeable, he was an absolute ray of sunshine! This lovely man is a credit to Wren, and represents your company in a very positive light.