WR Hardware Reviews 597

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Ordered screen door parts costing over $60 (including shipping) on 3/15. My credit card was charged immediately. However, after a couple of weeks without a shipping notification, I reached out to... See more

Company replied

Rated 1 out of 5 stars

Placed an order for 2 8pack of Bounty paper towels which stated immediate shipping. Week later contacted as to where product was with NO RESPONSE. Tried contacting again today NO RESPONSE!! Seems to b... See more

Company replied

Rated 5 out of 5 stars

After searching other big store websites, we were able to find exactly what we were looking for on WR Hardware's website. The website was easy to navigate, and the transaction was simple to complete.... See more

Company replied

Rated 5 out of 5 stars

Saw mixed reviews and was a little hesitant. I’m a contractor and time is money so I needed the hardware like yesterday. Placed order on line, had no issues and everything came in about a week. Ordere... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Since 1976 our Family owned and operated companies have developed a reputation for superior customer service, quick shipments, low prices, and huge inventories. We invite you to enjoy your shopping experience with us and take comfort knowing we still adhere to the old fashioned family values that you are used to and personal service you deserve.


Contact info

3.6

Average

TrustScore 3.5 out of 5

597 reviews

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Rated 5 out of 5 stars

Didn't have any problems

Didn't have any problems . Fast and friendly service
Would do business with them again !!
And they were the lowest priced anywhere

January 21, 2019
Unprompted review
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Reply from WR Hardware

We try to have extremely competitive prices Clyde, thank you so much for the comment. :)

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Rated 5 out of 5 stars

Super fast shipping

These guys have a hard to find window component.
Also they ship super quick

January 20, 2019
Unprompted review
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Reply from WR Hardware

Thanks for the compliment, Allen, please come back in the future. :)

Rated 5 out of 5 stars

Great experience.

Great service, fast delivery, very good experience. I recommended this company to my neighbor already!

January 17, 2019
Unprompted review
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Reply from WR Hardware

Thank you so much, Dan, so kind of you to leave such a nice review and we hope you will come back in the future. Thank you for referring your neighbor to our website. We have live technicians as well if you need help. :)

Rated 5 out of 5 stars

Recived parts quicker than expected

January 15, 2019
Unprompted review
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Reply from WR Hardware

We have a 99% fill-rate David so we are glad you noticed our quick-shipments. Please come back to visit our online store in the future. :)

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Rated 5 out of 5 stars

Thank you

Thank you for the great service

January 14, 2019
Unprompted review
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Reply from WR Hardware

So nice of you to comment on our customer service. Thank you!

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Rated 3 out of 5 stars

shipment took way too long to be…

shipment took way too long to be delivered and shipping costs were unreasonably high for a 30" x 4" piece of vinyl

January 7, 2019
Unprompted review
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Reply from WR Hardware

Charles, we only charged you 5.95 and frankly we lose money on that. We shipped the Custom Made Kick Plate within the time stated on our website where you cannot find anywhere else at that price.

Rated 5 out of 5 stars

Overall great service

Overall great service. Next day delivery at a far better price than anywhere else.

January 3, 2019
Unprompted review
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Reply from WR Hardware

Wow! Thanks Charles, we really appreciate your review. :)

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Rated 5 out of 5 stars

The hardware arrived in great…

The hardware arrived in great condition. If I had only one issue, they did not communicate very well the status of the order.

December 30, 2018
Unprompted review
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Reply from WR Hardware

Thank you, Eric, we appreciate the review. We are always available by phone or email and thank you for your order. :)

Rated 5 out of 5 stars

Just what I needed

Just what I needed, perfect fit. Measurements were accurate, easy install. Glad they were still available.

December 28, 2018
Unprompted review
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Reply from WR Hardware

Thank you for the wonderful review, Patrick, we hope you will come back to our website.

Rated 5 out of 5 stars

Order arrived quickly and in good…

Order arrived quickly and in good condition.

December 28, 2018
Unprompted review
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Reply from WR Hardware

That is our 24hr quick ship program for 99% of our items. Thank you for the kind words Patricia. :)

Rated 5 out of 5 stars

Great service

Had what I needed at a reasonable price. Shipping was good for the Christmas time of th year.

December 27, 2018
Unprompted review
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Reply from WR Hardware

Thanks so much CC for the nice review. :)

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Rated 5 out of 5 stars

I highly recommend

I've been using WR Hatrdware online for years now and have never had a bad experience. In fact, I feel like I know them personally, even though I'm dealing with a computer!!

December 24, 2018
Unprompted review
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Reply from WR Hardware

Ha Ha, that is funny Missy. Thank you so much for being a regular and we are always available to help you and would like to know you. :)

Rated 5 out of 5 stars

Good price

Good price, free shipping and fast,nice.

December 21, 2018
Unprompted review
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Reply from WR Hardware

We constantly work on lowering our prices so thank you for noticing Rafael.

Rated 5 out of 5 stars

Wonderful store for architectural…

Wonderful store for architectural products to keep legacy items functional.

December 20, 2018
Unprompted review
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Reply from WR Hardware

What a nice thing to say, Tom, we really appreciate that comment. :)

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