I just got a great opportunity to start trading qith a credited $100 account under an MT4 account. Which is truly great, wish they had this opportunity for MT5 too but I can't complain. I'm glad.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This broker is a complete scam. I finished the 30-lot no-deposit challenge, but their system refused to credit my reward. On top of that, they have huge spreads and a terrible support team. Honestly... See more
Company replied
xChief is one of the few brokers where you truly feel the security of their license. All payments are processed smoothly, with no withdrawal delays in six months. Order execution is excellent and requ... See more
No one is more dishonest than X-Chief. Unbeknownst to me, X-Chief placed an order on Wednesday in the worst possible place, against the market trend, causing all my assets to be wiped out. If you valu... See more
Company replied
Breach of guidelines
No PAYMENT NO DEPOSIT BONUS!!!!NO CUSTOMER CARE!!
No PAYMENT!!!!
Their No Deposit Bonus in the app is showing two lots traded but in my mt4 it's 30 lots !!!! It's been over 24 hours and still not updated or anything from the tickets I opened!!! Their Customers care ain't answering and their terms and conditions don't include minimum time for opening a trade!!!! Just 30 lots!!
* What's the minimum time for holding a trade then!!!! Trust pilot doesn't allow pictures I would have screenshot your terms and conditions to show you that it says NOTHING AT ALL ABOUT A MINIMUM TIME OR PIPS RANGe ,even in the contracts specification!!!!!!
* Your auto bot still didn't give me a direct reply when I asked what's the pip rande and Time!!!!The link it sends has no Time and Price Range!!!!!!! Y'all are just forming rules!!!that you didn't write
July 18, 2025
Unprompted review
Reply from fx-chief
Dear Emeka,
Thank you for sharing your feedback.
We understand your concern regarding the No Deposit Bonus. Please note that not all trades are included in the eligible trading volume for this promotion. Only trades that meet specific criteria are counted, such as:
- A minimum holding time, and
- A sufficient difference between the opening and closing prices.
These requirements are in place to ensure fair and transparent use of the bonus program. We kindly encourage you to carefully review the bonus terms and conditions available on our official website for full details. You can use link below -
https://www.xchief.com/services/promo/no-deposit-bonus/
If you need assistance reviewing your trades or have further questions, please don't hesitate to reach out to our support team — we are here to help.
Kind regards,
xChief Support Team
Advertisement
Scam Broker
I opened an account solely for the promised $500 welcome bonus. Big mistake!
Suspicious slippage
I closed the exact same trades on my other brokerage accounts at the same time—with zero slippage. On XCHIeF, though, my loss was two to three times larger. Funny how that only happens here.
Bonus that turns against you
The moment my unrealized loss got close to the bonus amount, XCHIeF simply deactivated the credit and wiped my balance to zero. Their “gift” is really a tripwire designed to blow up your account.
Total lack of transparency
No clear explanation for the price discrepancies or the sudden removal of the credit. Support replies are nothing but copy-and-paste boilerplate.
Trust destroyed
After this ordeal, there’s no way I’m entrusting funds to a broker that changes the rules whenever it suits them.
Bottom line: If you value your capital, steer clear. The $500 bonus is bait that could end up costing you far more than it ever gives.
June 2, 2025
Unprompted review
Reply from fx-chief
Dear Edward,
We’re sorry to hear about your experience.
Please note that the terms and conditions of the welcome bonus promotion are clearly outlined on our official website, including detailed examples to help users fully understand how the bonus works before choosing to accept it.
We encourage all clients to carefully review these terms in advance, as the promotion includes specific rules designed to ensure fairness and responsible trading practices.
If you would like us to revisit your case or clarify any specific point, feel free to reach out directly — we’re always here to assist.
Best regards,
xChief Team
9 Days and Still No Callback – Very Poor Support
I joined XChief and took part in their Welcome Bonus promotion. After completing all the required trading conditions, I was informed that a manager would contact me via WhatsApp within 3–7 days to process my withdrawal.
It’s now been 9 days, and I have not received any call or follow-up. I contacted their support multiple times, but only received automated replies with no real help. This is frustrating and feels very unprofessional.
I followed all the rules, and I’m simply asking for the profit I earned through valid trading. I hope this issue gets resolved soon, otherwise I’ll be forced to escalate this further.
May 20, 2025
Unprompted review
Reply from fx-chief
Dear Alexander,
Thank you for your feedback, and we truly regret any inconvenience you've experienced.
We have carefully reviewed your communication history and can confirm that a response was provided via your support ticket.
Unfortunately, your No Deposit Bonus was annulled due to a violation of the promotion’s terms and conditions, specifically related to "bonus hunting" strategies. As stated in the rules of the promotion, the use of such strategies is strictly prohibited.
We understand this may be disappointing, but maintaining the integrity and fairness of our promotional programs is essential.
If you have any further questions, we remain at your disposal.
Kind regards,
xChief Team
Ideal for use, I have not experienced any negative effects
I recommend xChief to all investors in Türkiye because it offers the opportunity to try without depositing money with a $ 100 No Investment bonus. It is a really successful broker. I am satisfied, thank you.
April 12, 2025
Unprompted review
The no deposit bonus scam
The no deposit bonus is the biggest waste of time, the required turnover is 30 lots in 30 days
April 9, 2025
Unprompted review
Reply from fx-chief
Dear Dino Yves,
Thank you for your feedback. We're sorry to hear that the no-deposit bonus conditions did not meet your expectations. We understand that the required turnover may not suit everyone’s trading style.
However, we offer a wide variety of other promotions and bonuses that may be of interest to you. You can explore all current offers in the "Promotions" section of our website:
https://www.xchief.com/services/promo/
We hope you’ll find something that better fits your needs.
Best regards,
xChief Team
Advertisement
XChief is a normal broker
XChief is a normal broker. Withdrawals without delays, the terminal does not glitch. It is suitable for scalping.
April 1, 2025
I started trading with xChief a couple…
I started trading with xChief a couple of weeks ago. Everything is clear even for a beginner^ low minimum deposit, convenient platform. Withdrawal without problems. I like it so far!
March 28, 2025
Thanks a lot to the tehnical support…
Thanks a lot to the tehnical support guys. They helped me to slove the problem quickly and promply.
I am satisfied with the copmany's service and trading conditions.
March 18, 2025
As a suggestion
As a suggestion, add more content about the qualities of the broker in Spanish, and think about how to add a replicator for traders who operate in NinjaTrader and can replicate their operations in MT4 and MT5.
February 27, 2025
Unprompted review
Advertisement
Fast crypto withdrawal
The withdrawal with crypto is fast, usually within 30mins of business hours.
February 24, 2025
Unprompted review
Interesting company
Interesting company. I liked the trading conditions and the fact that the company is ASIC regulated. I know that this license is not easy to obtain
September 6, 2024
I am not a professional trader
I am not a professional trader, so I trade in this company on cent accounts. I like trading here and I like the fact that my personal cabinet is understandable even for beginners.
At the moment I am satisfied with the services provided by the company.
January 10, 2025
I liked the company
Guys. I liked the company. I have never even contacted the technical support department once during the whole period of work. Everything in my personal cabinet is intuitive. Trading conditions are great.
From the minuses I can only note the lack of deposit/withdrawal methods popular in Brazil. Therefore, I deposit and withdraw money through crypto.
July 3, 2024
Advertisement
No one is more dishonest than X-Chief
No one is more dishonest than X-Chief. Unbeknownst to me, X-Chief placed an order on Wednesday in the worst possible place, against the market trend, causing all my assets to be wiped out. If you value your capital, stay away from this dishonest broker.
January 6, 2025
Unprompted review
Reply from fx-chief
Dear shahrokh sharafati,
We would appreciate if you could include your account number or ID in your message...anything that would allow us to identify you as our client and prove your words. Perhaps you could also provide some evidence to support your claims. Otherwise, it appears to be a fake review.
BR, xChief Team
this is not a bad company
Guys, this is not a bad company. I was pleased with the support in Arabic. It was not an interpreter, but a native speaker with whom I could communicate without any problems.
As for the service, it was not bad. Trading conditions are on par with other companies. I can't even single out the moments that I would not like.
September 7, 2024
I work with many companies
I work with many companies, including xChief. I trade trading robots, so I diversify my risks and can trade in several companies.
This company has its disadvantages, but they give good trading conditions and withdraw money quickly. I am satisfied with it.
December 20, 2023
Reply from fx-chief
Dear Forex region,
We would appreciate if you could include your account number or ID in your message... anything that would allow us to identify you as our client, and prove your words. Perhaps you could also provide some evidence to support your claims. Otherwise, it appears to be a fake review.
BR, xChief Team
Advertisement
Checked out the work of this company…
Checked out the work of this company today. Withdrew profit after 2 months of trading. Withdrawal was successful. I am satisfied
October 2, 2024
I don't know how to trade
I don't know how to trade, so on the advice of an acquaintance I invested money here in an experienced manager. This week we withdrew the first profit.
October 17, 2024
Made my first withdrawal last week
Made my first withdrawal last week. The money came to my cryptocurrency wallet very quickly. I am satisfied. I like the company
November 7, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.