X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers adore the beautiful jewelry, noting enthusiastically that the pieces are lightweight, remarkably comfortable to wear all day, and fully customizable to fit any personal style. People frequently mention that their online purchases arrive very quickly and always come with lovely, careful packaging that makes opening the box a true joy. However, some people mentioned that they experienced unexpected delivery delays or unfortunately received incorrect items in their packages. A few reviewers also noted facing frustrating difficulties when trying to resolve shipping issues, track missing parcels, or request refunds for incomplete orders.

What people talk about most

Product

Users describe positive interactions with product, expressing strong satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the solid craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting extremely quick shipping... See more

User experience

Consumers find user experience to be positive, describing the items as solid, beautifully made, and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(579)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to order from website and…

Very easy to order from the website and I love how I can login to my account and see what I've ordered in the past.
All of my items are packaged and packed with care and arrives with no problems.
Every link I've ordered is beautiful and made with such care. I love the colours and the decorative metal links I now have many of each and change my bracelets every week.

October 18, 2023
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Rated 1 out of 5 stars

Never Shipped What I Bought

I have ordered a bracelet from this company and never received a shipping notification or any information on the item I bought. So it’s been months now, and I also haven’t gotten it.

July 12, 2023
Rated 5 out of 5 stars

Excellent company!!

Website is always easy to navigate.
Fast shipping and items are just wrapped and presented very nicely! Just an outstanding company! They have some great sales too!!

October 4, 2023
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Rated 5 out of 5 stars

I love this brand

I love this brand, not only for the yellels that are wonderful, good qualyty, diferent and originales. The stuff are wonderful and take care for the buyers. They are like a family. It is a pity they don’t have to much presence in Spain so I only can buy online. I have been collection x jeyelry since they start some years ago and I Still love all

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Love it!

These bracelets are even nicer in real life. I’m really pleased. I have tiny wrists so something I can adjust to fit perfectly is a plus for me. I have a feeling I will be adding more!
(Even the box is a lovely design)

August 29, 2023
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Rated 4 out of 5 stars

Very nice silver links, rubber links not very durable

Shipped in time and with great care. The silver and copper links are well made and of a very good and heavy quality. The rubber links however don´t last long. I own several and they always get brittle and the outer layer splits. It is really annoying, when links are affected whose colour has been discontinued. I tried to switch some with the company once, but they told me to get in contact with the orginal distributor, who doesn`t sell them anymore. So that led to nothing.So I don´t have a very good customer service experience, sadly.

August 21, 2023

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