Yeo Valley Reviews 181

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the quality of products, citing issues like mold growth before expiry dates, foreign objects in food, and an unpleasant taste or texture in items like yogurt, milk, and soup. Customers also felt that the "Yeokens" reward program was not worthwhile, with many finding it difficult to redeem rewards or feeling that the offerings were unappealing. Some people also felt that product packaging was problematic, mentioning sharp plastic on yogurt multi-packs and inconvenient pot shapes for children's yogurts. Conversely, a small portion of people were satisfied with certain products, describing some yogurts and kefir as tasty, filling, and creamy.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise the taste and quality, describing... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as brilliant,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I feel the effort of collecting and entering the numbers is not rewarded by the "rewards" I don't want T shirts aprons, at very high price advertising yeo valley. The other bits on offer are not worth... See more

Rated 1 out of 5 stars

This is not my first negative experience. I previously raised a complaint regarding a foreign object found inside one of your products. That complaint was neglected and dismissed. To now find mold in... See more

Rated 1 out of 5 stars

If you go to the trouble of starting an account, collecting lids and scanning them to collect yelling you expect some reward. Who wants silly t shirts and t towels advertising the firm. Why can’t they... See more

Rated 1 out of 5 stars

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1. I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumpe... See more


Company details

  1. Dairy Farm
  2. Cheese Manufacturer
  3. Dairy
  4. Dairy Store
  5. Farm Shop

Information provided by various external sources

Yeo Valley is a family-owned farming and dairy company based in the village of Blagdon, in the Yeo Valley, and in Cannington, near Bridgwater, Somerset, England.


Contact info

1.8

Poor

TrustScore 2 out of 5

181 reviews

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Rated 2 out of 5 stars

Yogurt lids not available

Removing the outer plastic lid is fine, providing a replacement reusable lid is provided. I visited Yeovalley website as directed on the Yogurt carton, to establish reusable replacement lids are not available. I’ll be taking my custom elsewhere I’m afraid.

January 3, 2023
Unprompted review
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Rated 3 out of 5 stars

450g?????

I like the yogurt, epecially the kerned yogurt - and until I find an equivalent organic alternative will continue to buy it.
However I have noticed the pot size has reduced from 500g to 450g. Marketeers obviously hoping their customers are too stupid to notice they are getting less for their money! You'd hope that companies pretending to be ethical wouldn't stoop to such tactics. It maskes me more determined to find an alternative in 500g pots!
Additionally the token collecting is a joke and more like a punishment for consistently buying their yogurt.

December 26, 2022
Unprompted review
Rated 5 out of 5 stars

Kerned yoghurt is wonderful

Kerned yoghurt is wonderful. Thick, rich and loved by my toddler grandchildren. It does not drip off the spoon or even separate in a sauce.
Why oh why have you discontinued it?
Please restore my favourite product.

October 25, 2022
Unprompted review
Rated 2 out of 5 stars

Overly runny Kefir yogurt

Tried Yeo Valleys Kefir yogurt for the first time. Its so runny I thought it would have been just the same if not cheaper to buy a bottle of Kefir drink. Tastes fine but really needs a bit more substance to it.

October 25, 2022
Unprompted review
Rated 4 out of 5 stars

Good products

Good products, reasonable prices. The rewards for storing codes are a little unusual and not really to my taste but I'm sure some people love them.

October 22, 2022
Unprompted review
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Rated 1 out of 5 stars

Bought twice and thought the first pot…

Bought twice and thought the first pot was just a blip in the product. The second pot was just as bad as the first. Poor quality, tasteless and very runny. Will stop buying this now. Such a shame use to be lovely and always enjoyed this product.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Oh dear

Oh dear, what has happened to my favourite yogurt. I used to love the creamy thick lemon yogurt but today's experience left me completely underwhelmed, so much so I threw my whole breakfast away. I hate thin runny yogurt, and unfortunately this is what has happened to Yeo. I will never buy this again.

August 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Great tasting yoghurts

We love Yeo Valley products in our household. The Little Yeo yoghurts are perfect for my children, great taste and I love the fact they contain no refined sugar. We collect the Yeokens and have so far claimed a free tote bag. My children love having a go on the Dairy go round too (we haven't won anything.....yet!)
Please don't ever stop making the Little Yeo no refined sugar yoghurts....I say the children love them....but my husband and I are very fond too!

July 16, 2022
Unprompted review
Rated 1 out of 5 stars

How does this rubbish get even three stars.

How does this rubbish get even three stars. My wife purchase a slab of Little Yeos organic yogurts for my grand daughter - she had one spoon full and promptly spat it out. I tried it and don't blame her. Watery and with a peculiar taste. It was in date and stored correctly. Utter garbage.

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

Awful customer treatment

Agree with the other comments about the token scheme being poor but the customer service is also poor which makes this worse. Products ok. Token scheme: The only thing they gave free is a plastic bag. This used to 'cost' 150 tokens and now it's doubled to 300 so you have to spend at least £30 to get this. Even then the bag it's limited to only x1 per customer.
I purchased a premium product costing £2.50 and after contacting the customer service they weren't willing to give me the token value because they claimed the product didn't qualify. They also refused to add tokens from another code I had claiming it had already been used which it had not been used. Terrible gratitude to customers.
Treat customers so stingily for the sake of a few tokens.
Needless to say I won't be purchasing or bothering again with their overpriced products.

May 7, 2022
Unprompted review
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Rated 5 out of 5 stars

Lovely company.

Amazing company.
Love love love this company. They are very transparent about their production processes and have great values around sustainability. The taste and quality of their products is always very very good, and very much worth the cost. Excellent and very kind customer service- they even sent me vouchers and a postcard when i enquired about a product i wasnt happy with. RE the reviews about the reward program- i collect yeo tokens and honestly its just a bit of fun. Ive had some great products from my yeo tokens- subscriptions to a fitness app in lockdown, discounts on produce, and if you dont like any of that, donate them to charity! Overall, great company run by great people.

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

Their yeoken system is a scam

Their yeoken system is a scam. I saved up for ages to get one of their yeo-yeos (a yeo valley yo-yo) and it was the most pathetic attempt at a product I’ve ever seen. It’s designed so poorly that it doesn’t even complete a single rotation so it’s functional purpose is completely useless and it’s not even a real yeo valley product, they just got some cheap, rubbish green yo-yo and stuck some yeo valley stickers on the side. Safe to say I’m never bothering with their token system any more, what an absolute waste of my time!

December 28, 2021
Unprompted review
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Rated 1 out of 5 stars

Yeo Valley Organic Kefir inl4 x 100g…

Yeo Valley Organic Kefir inl4 x 100g disappointingly small amounts in the tubs very sweet to my normal purchase "Lidl Kefir" I am diabetic after eating 300g of this kefir my sugar levels went through the roof. The ingrediedients states it contains sugar but I expected it to be converted by the bio microbes. I will not be buying it again.

December 25, 2021
Unprompted review
Rated 1 out of 5 stars

Don't waste your time on this…

Don't waste your time on this ridiculous yeo tokens reward scheme. The only item you'll obtain totally free is a shopping bag. Everything else are insignificant discounts on over priced items. This is the worst reward scheme to date I've come across. You even have to spend tokens to enter competitions. It's absurd!

December 4, 2021
Unprompted review

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