Yeovil Audi Reviews 

208
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... See more

Company replied

Rated 5 out of 5 stars

The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more

Company replied

Rated 5 out of 5 stars

New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more

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Company details

  1. Audi Dealer

About Yeovil Audi

Written by the company

Welcome to Yeovil Audi

Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.

Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.

To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.

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4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

No pressure sales

Great sales person knowledgable No pressure sales

July 6, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Carol,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Amber - Yeovil Audi

Rated 5 out of 5 stars

I went to several Audi dealership…

I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not make a sale on my first visit they still gave me plenty of there time with no pressure,when finally the car came in that i was looking for i had no hesitation to go back to them. The car was amazing and they had it prept to look like brand new and with a fair part exchange I purchased the car. And will definitely use YEOVIL AUDI again. Thanks to all the staff.

June 20, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Stephen,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Amber - Yeovil Audi

Rated 5 out of 5 stars

The Audi A5 avant hybrid

The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.
Dealing with Audi Yeovil had a much more personal feel than some of the larger motoring chains and the staff (Dan and Jude) made the process very straightforward

April 23, 2026
Unprompted review
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Reply from Yeovil Audi

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Amazing car purchase experience

Staff listened to my needs, were clear about what they could and could not do and then kept me informed and supported throughout my purchase.
My new car was immaculately prepared and follow up has been discretely supportive. A fantastic experience

March 12, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Steve,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 4 out of 5 stars

Pleasant experience

Overall, quite a pleasant straight forward experience at Yeovil Audi. I received a very welcoming and knowledgeable salesman who was not pushy into making a decision regarding my car purchase.

February 18, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Peter,

Thank you for leaving us a fantastic 4-star review. We are thrilled to hear you had a positive experience at Yeovil Audi.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Our purchase was smooth from start to finish

Our purchase was smooth from start to finish. Harry was very attentive and helpful throughout the process, keeping in touch whenever needed. I’d be very happy to use Audi Yeovil again.

February 3, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Pete,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that Harry and the rest of the team were able to assist you.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Excellent to work with

Excellent to work with. The team there are properly joined up and provide an excellent and efficient service.

January 30, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Samantha,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that the team were able to assist you.

We look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

My experience with Harry was excellent

My experience with Harry was excellent. He was consultative, informative and not at all pushy. Charming and with a lovely manner. I only wish he had sold me the car I ended up buying! I can highly recommend Harry and know that he will do very well. Good luck Harry!

February 14, 2026
Unprompted review
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Reply from Yeovil Audi

Hello Samantha,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that Harry and the rest of the team were able to assist you.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 1 out of 5 stars

Poor sales service

I wanted to buy a car from them but it firstly took nearly half a day to hear back from a salesman, a further half a day to get a video. At this point I said I was very interested for the sales guy to then go off for a day, to return and tell me the car had been sold in the meantime! If you’re having a day off, pass my enquiry to somebody who will be there! It’s not rocket science. Have bought from them before, will never again…

February 16, 2026
Unprompted review
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Reply from Yeovil Audi

Dear J Elkins,

Thank you for taking the time to leave us a review. We are sorry to hear you didn’t have the experience you deserved at Yeovil Audi.

We understand that our Used Car Sales Manager has been in touch and apologised for any delayed communication on our side. Your feedback will be passed on to the team to ensure this doesn’t happen again.

Please accept our apologies, and thank you for your valuable feedback.

Elysha – Yeovil Audi

Rated 5 out of 5 stars

Outstanding!

This is now my second car from Yeovil Audi and I wouldn’t dream of going anywhere else. Both occasions I’ve been extremely fortunate to have had Simon as the sales associate. Simon is an absolute credit to Yeovil Audi. His level of customer service, attention to detail and care is outstanding. Both occasions he has got the cars spot on and I’ve been left amazed by how much he listened to what I wanted. The second car wasn’t onsite but Simon moved mountains to get it to Yeovil for me. Especially as there was quite the tight deadline. I would strongly recommend Yeovil Audi. Not only was the service from Simon exceptional, even from when I walked through the door I was greeted at reception warmly and with a huge smile. Nothing was too much trouble and no question left unanswered.
Absolutely brilliant from start to finish and I have to say you’ve got a customer for life.

January 16, 2026
Unprompted review
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Reply from Yeovil Audi

Hello KV,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that Simon and the rest of the team were able to assist you.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Great choice of top quality used Audis, top quality customer service.

Excellent online presentation of an impressive range of top quality used cars, as well as really easy online assessment of the various purchase options available. Followed up by excellent customer service from Stuart, answering all my questions and making the process as smooth as possible. Very happy with my latest A3.

December 29, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Barry,

Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that Stuart and the rest of the team were able to assist you.

I will pass your kind words on to the team, and we look forward to welcoming you back in the future.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Dylan

Dylan, Luke, Tim and Dan ensured that the purchase of our new car was an enjoyable process inasmuch as their attention to detail, experience and inter- personal skills paved the way for this memorable experience

December 19, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Michael,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had an excellent experience with Dylan, Luke, Tim, Dan and the team at Yeovil Audi.

We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Yeovil Audi staff are extremely helpful…

Yeovil Audi staff are extremely helpful - giving sound advice and help without being overly 'pushy'
A first class service, i can highly recomend

December 18, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Neil,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had an excellent experience with the team at Yeovil Audi.

We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.

Kind regards,
Elysha - Yeovil Audi

Rated 5 out of 5 stars

Excellence in virtually all aspects…

Excellence in virtually all aspects from welcome by reception staff to professional advice from those dealing with the sale.

November 30, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Ralph,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had an excellent experience with the team at Yeovil Audi and that you were made to feel welcome during your visit.

We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

An overdue review

An overdue review, but the excellent service I’ve received from Yeovil Audi definitely deserves a mention.
Back in August 2025, I was in the market for an Audi A3 and spotted a listing on Audi Approved that caught my eye. I called Yeovil Audi on a Saturday and spoke with Sales Executive Dan Costelloe, who was excellent throughout. As I couldn’t visit the dealership to inspect the car in person, Dan went the extra mile and arranged a video call so I could see its condition. The car appeared faultless, so I paid a deposit.
All the admin relating to the purchase was handled efficiently, and I was kept fully informed about when the car would be ready for collection — just four days later.
Service from Dan on collection day was equally impressive, with a thorough and friendly handover of the vehicle.
The next day, I noticed a defect on some of the window trims and contacted Dan. I was a little worried it might be a case of “sold as seen,” but that couldn’t have been further from the truth. Dan put me in touch with After Sales Manager Tim Hooker, who was extremely helpful and arranged replacements under warranty without any fuss.
Overall, all my dealings with Yeovil Audi have been excellent. The level of customer service they provide is a rare thing these days — definitely worthy of an Excellent rating.

August 16, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Julian,

Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your experience with Yeovil Audi, from your first enquiry through to aftersales support, was such a positive one. Dan and Tim will be especially pleased to know their efforts made a real difference and that you’re happy with your Audi A3.

We always aim to provide the highest level of service and it’s wonderful to see that reflected in your feedback. We hope you are enjoying your new Audi, and please do not hesitate to get in touch if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Excellent customer service

Everything about my recent purchase of a new vehicle at Yeovil Audi was excellent. Ollie - the sales rep who handled everything from test drive, to purchase, to delivery updates - was excellent, very personable and made sure that every decision was made with awareness and that I was fully informed about everything. He allowed me space and time to consider my options and didn't put pressure on me, he was patient and understanding and made sure that when I walked away I was happy with my decision and purchase.

The car itself is an absolute dream (Audi A3 hybrid) and the post-purchase walkthrough on the vehicle was very helpful and informative. Ollie was very personable and an excellent sales representative at all times.

September 27, 2025
Unprompted review
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Reply from Yeovil Audi

Good morning,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience with us at Yeovil Audi and that Ollie was able to support you throughout the process of purchasing your new Audi A3.

I will pass your kind words on to the whole team and please do not hesitate to contact us if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Going Electric...

The whole process was very simple and the car ie Q6 E-Tron is a delight to drive and the charging very easy to follow.
Simon the salesman has the ability to create an instant rapport and made the sales process seemless.
Thank you.
Peter

September 25, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Peter,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that our team were able to help you find the perfect Audi Q6 e-tron.

It's great to know that Simon was able to support you throughout the whole process and ensured that everything went seamlessly.

I will pass your kind words on to the whole team and please do not hesitate to contact us if we can help you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

I've been using Yeovil Audi for a while…

I've been using Yeovil Audi for a while now and always find them to be professional and helpful (without being too pushy).

September 5, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Joy,

Thank you for taking the time to leave us a fantastic 5-star review. We are thrilled to hear you always have a positive experience with us at Yeovil Audi and that our team are professional and helpful.

We really appreciate your kind words and please do not hesitate to contact us if we can assist you any further.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

Audi, Yeovil superb

Luke Hamilton and his team were superb from the start to the very finish
I’m really pleased with my new Audi and will certainly go to Yeovil first before any other dealership

August 15, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Mark,

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a superb experience with Yeovil Audi and that Luke was able to help you find the perfect vehicle.

It's great to know you are pleased with your new Audi and we look forward to welcoming you back in the future.

Kind regards,
Emma - Yeovil Audi

Rated 5 out of 5 stars

The staff were exceptional

The staff were exceptional! They went over and above my expectations to resolve an issue within a tight time frame. Cannot recommend highly enough.

July 18, 2025
Unprompted review
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Reply from Yeovil Audi

Hello Mark,

We really appreciate you taking the time to leave us a review. It's great to hear you had a 5-star experience with us and that our customer service went above and beyond your expectations.

I will pass your kind words and recommendation on to the whole team and we hope to welcome you back to Yeovil Audi again in the future.

Kind regards,
Emma - Yeovil Audi

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