While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst company I have ever dealt with

Worst company I have ever dealt with. I purchased a muscle massage device, and it turned out that the device does not work at all. I contacted the company many times, but there was no response, no support, and no interest in solving the issue.
They refused to refund my money or offer any compensation for the faulty product, and they kept delaying the process as much as possible.
My advice: do not deal with this company ever

April 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

My experMy expeAvoid Yisainuo – Poor service & unfair chargesrience with Yisainuo was terrible. Paid 199 SAR, product quality was very poor. Return shipping cost more than the product, and replacement


I purchased a product from Yisainuo for 199 SAR. Upon delivery:

The product quality was far below what was advertised.
Return shipping cost more than the product itself.
They offered a replacement but required me to pay additional fees.
I refused the shipment due to their unprofessional and unfair handling.

This company clearly prioritizes profits over customers. I strongly do not recommend buying from Yisainuo.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

scam

scam, Ordered spec but not matching with the Add with very bad quality, I requested them to return and they are delaying the process and saying it will cost too much

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

My undelvired order!!

I ordered a dogs & cats repeller device on 24th Jan and i didnt get it untill now!!! I contacted the delivery co. many times but the answer was always "ur order is on the way" but this is so much for an order!! Its more than a month now please advise what is the problem???
My order no is : SP02601242352350FU3L

Regards,
Moe sharak

March 1, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Upon physical inspection and testing of…

Upon physical inspection and testing of the product, it has become evident that the item delivered does not match the technical specifications advertised on your platform.
After paying the cash no one replied me from the company

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

I have purchesed a fring pan last week…

I have purchesed a fring pan last week ,after the first use I found thre are spots in the pan.and the product is not -made in Japan as mentioned.Your advise highly appreciated.
another thing is the advertise menent is in Arabic not in Engilish

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

A very poor and unprofessional…

A very poor and unprofessional experience. The product I received was defective and completely inconsistent with the advertised quality. Even though the company’s return policy clearly states that customers should not bear any fees in the event of a defective product and confirms eligibility for replacement, customer service refused to honor this and instead demanded additional charges.

This is a clear contradiction of the company’s own policy, along with extremely poor after-sales service and disregard for consumer rights. I do not recommend dealing with this company at all and consider this review a warning to anyone thinking of purchasing from them.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered what was advertised as a hijab headband!

The item arrived quickly, but that is the only positive and it does not excuse the quality.
The product is extremely small, painful to use, has sharp spikes, and is not suitable for human use at all. It does not even hold a headscarf properly, making it completely useless. I requested a return and refund, the seller was not cooperative and refused to take responsibility. Honestly, they do not even deserve one star.

December 17, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

this site is scam

this site is scam. I bought an ujustable reading glasses and they send me kids toy glasses I through in garbage immedialty . their return policy is a lie.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 wifi routers that doesn't…

Ordered 2 wifi routers that doesn't work.
Store refused to return or reimburse.
Instead asked to pay additional money for replacement.
Having a bad 1st time purchase, I choose to stop draining effort and save my money fearing the replacement will not be better than the first one
I strongly not to deal with them

June 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t trust them

They are un trustable at all
The kept chatting for one month to replace the defected item without action
In the end they declined as 7 days has passed since last message

July 6, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

it's a scam

it's a scam. "They sent me a different product than what I ordered, it has defects, is torn, and of poor quality. They do not want to return it or refund my money."

March 22, 2025
Unprompted review
Show reviews in all languages. (26 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look