Yopa Reviews 

DO NOT USE, we appointed this company for the sale of our home, after 5 months we have very few viewings only to be told on our last viewing by a buyer that it took our 45 mins and 5 calls to contact someone to make a viewing.
We took this to yYopa, they just kept trying to upsell our contract saying basically you get what you pay for.
We then raised a complaint with them, they blamed it on the 3rd party ie rightmove and said they listend to call and all was fine, they couldn't or wouldn't graps the fact that it wasn't the manner of call it was that no one could reach them, we tried to book an appointment ourselfs and the same thing happend.
This service is appauling and i would say to anyone thinking of going with this company to go to a real estate agent as after we went to an estate agent we had multipul viewings and an offer within 10 days.
DO NOT USE THIS COMPANY.
We were palmed off and still chargerd for there awful service.

Jim, was amazing to deal with while selling my property. Got me top price and handled any concerns and issues professionally.

Don’t recommend to anyone, specially if you agree to pay later, as once certain to get their payment they don’t bother for you and find excuses, better to use no sale no fee agents, at least they trying to sell and working for you…

I was thinking of using Yopa to sell my house. However, after reading the one star reviews (8%!). I decided to go elsewhere.

Booked a valuation at 2pm on the 2nd July, for the next day at 12 noon, via their online booking.
At 2.48pm the valuer then MOVED the valuation time to 4.30pm - no call, no email asking me, they just did it.

Also the email confirming the new time had no button or link to move/cancel the booking, so i emailed the valuer asking her to cancel the booking.
To date i have received no response, other than to confirm the booking was cancelled.

That's £1599 you just lost.

This has been our second time using Yopa D&G and would highly recommend them! Especially Murrhan who was very thorough and keep us in the loop throughout the process and had our house sold after 1 week of being on the market. Thank You!

I am writing this review to warn anyone in Hertfordshire considering using Yopa. My experience has been an absolute disaster from start to finish, characterized by inaccurate advice, non-existent communication, and jaw-dropping negligence.
I was confidently assured by my local agent, Dominic, that my flat would "easily sell at £250,000," prompting us to list at £260,000. It has now been on the market for 96 days. Despite accumulating over 3,420 online views, I have had zero physical viewings. I have had to drop the price three times—now down to £227,500—and still have not had a single person walk through the door. I also paid extra for a viewing hosting package which, due to their terrible pricing and marketing, has been completely redundant.
Even worse than the lack of results is the sheer lack of professionalism. I have had to act as my own quality assurance manager throughout this entire process:
Basic Listing Errors: My agent listed the flat as 35.6 sqm instead of its actual size of 55 sqm (making my flat look 35% smaller to potential buyers!). I had to spot this error and correct him myself.
Flawed Floor Plans: The floor plans were uploaded with wonky, misaligned walls which I had to ask to be corrected.
Highly Unprofessional Imagery: On one occasion, a bizarre "STAG FOR SALE" sign was randomly superimposed onto my living room bookcase in the listing photos. On another, my agent sent over "AI-refreshed" bedroom photos featuring a burning candle sitting directly on top of a bed pillow.
Zero Proactivity: Communication is completely one-sided. Dominic never proactively contacts me with updates; I have had to chase him for every single conversation. When he failed to call me for a scheduled catch-up on a social media campaign, his excuse for the lack of traction was simply: "We are live on the websites."
Because I used their "Pay Later" scheme, I am now trapped in a contract with zero results and zero professional support, facing a £1,599 bill for an utterly shambolic service.
I have officially escalated this to the Yopa Complaints Team. I am demanding the immediate termination of my contract, the complete cancellation of my "Pay Later" finance agreement, and a full refund of my viewing package.
If you want your property listed accurately, professionally, and actually sold, do not use Yopa Hertfordshire.
Date of experience: July 2026

I would never use Yopa again very bad experience from the start no support whatsoever . Please be aware that you have to pay the fee after 10 months even though you may not have a viewing. Feel let down with no support .

Very efficient in getting my property onto the market and sold within a short period of time, thanks for the work from the team especially Ali and Oxana!

Trish was absolutely amazing throughout the whole process. We got the house sold in a difficult market. She found buyers after the second try within a much shorter period than we could have ever expected. Any issued that popped up, she was 100% supportive and went above and beyond! I cannot recommend her enough!

Support and ability to talk to the estate agent when needed was really helpful. Dave has been lovely thank you for your time

We enquired regarding a house valuation and were assisted by Michael. He was very kind and offered professional service in a timely manner. Michael was happy to answer any questions we had and made the process stress-free in a difficult time for us.

Yopa are barely legal with a business model centred upon extracting fees without achieving the objectives from their sales pitch
The company are frauds and scammers and to be avoided

Neil has been great from the start such a genuinely nice person to get on with who really wants to help. Communication has been amazing from the start I have never had to wait or chase up for anything he gets things done quickly and is really proactive and any questions you have he always comes back to you quickly. Highly recommend if you are ever selling your home! This is my first time selling and Neil has made the process so far stress free as possible

Yopa were excellent from the initial valuation through to completion around 12 weeks later. We also used the solicitor they recommended, and the whole process was straightforward and hassle-free.

Their online portal made it easy to track progress, and everything ran smoothly from start to finish. Neil was extremely knowledgeable, helpful, and took the time to explain everything before we decided to sell Mum’s house. He was always easy to contact, although very little assistance was needed thanks to how well everything was managed.

I would highly recommend Yopa. Their service was excellent, and their fees were very competitive compared with other estate agents.

We had an excellent experience with Matt Drewery throughout the sale of our home. Matt was professional, knowledgeable, and always available to answer any questions we had.

Matt was honest, approachable, and genuinely committed to achieving the best outcome for us.

We really appreciated his dedication, attention to detail, and willingness to go the extra mile. I wouldn't hesitate to recommend Matt Drewery to anyone looking to buy or sell a property. Thank you for all your hard work!

We would highly recommend using Yopa for the sale of your home.

What made everything stress free and plain sailing throughout was the fantastic communication, support and knowledge of our agent Lisa Collar.

It soon became clear she would give 100% for her client and supported us totally every step of the way. Lisa showed a great enthusiasm, integrity and passion for her role in securing a great sale. As a result of her representation my sister also chose to use Yopa and Lisa Collar.

Thank you so much Lisa

I honestly can't recommend Yopa highly enough.
From my very first conversation with Phil Williams through to completion with Divya Featherstone as our Sales Progression Partner, the service was exceptional from start to finish.
Selling my elderly mum's flat while acting on her behalf from the UK, with Mum living in Sydney, was never going to be straightforward. We faced numerous setbacks, including delays, a collapsed sale due to suspected RAAC, and at times a complete breakdown in communication and trust with the conveyancing solicitors. Throughout it all, Phil and especially Divya were outstanding.
Divya went above and beyond in every sense. She was always professional, honest, proactive and incredibly supportive. Nothing was ever too much trouble, and when the solicitors became difficult to deal with, she stepped in wherever she could, kept me informed, and helped navigate an incredibly stressful situation. I genuinely don't know how I would have got through the process without her support.
As someone who is neurodivergent, clear communication and trust are incredibly important to me. Divya understood this instinctively and always explained everything patiently and clearly, making what could have been an overwhelming experience feel manageable.
Phil and Divya are a real credit to Yopa. Their professionalism, compassion and dedication turned an incredibly stressful sale into one that felt supported every step of the way.
Thank you both for everything. I wouldn't hesitate to recommend Yopa to anyone buying or selling a home.

Excellent service from initial contact through to the completion of the sale of our property.
It was a pleasure dealing with David Jones. Very knowledgeable of the local area ,professional , friendly, and very helpful throughout the whole
process. Was always available and responsive in answering any queries we had. He also put us in touch with a local firm who undertake house clearance work which was of great assistance.
Our sale was concluded within 3 months.
Would highly recommend both Yopa and David.

Thank you Millie Gavan so much for your outstanding work in selling our property! From our initial valuation to the final completion, your market knowledge, communication, and professionalism made the entire process completely stress-free. We couldn't be happier with the outcome and truly appreciate your dedication.