Yorkboutiquelets Reviews 

168
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the fantastic central locations, noting that the apartments are spotlessly clean, beautifully decorated, and conveniently close to popular local attractions and restaurants. Travelers also deeply appreciate the exceptionally comfortable beds, secure parking facilities, and well-equipped kitchens that make their short breaks feel like a true home away from home. However, some customers also noted minor cleanliness or amenity issues, such as occasional dust, Wi-Fi limitations, or minor stains on furnishings. A few guests mentioned that certain spaces felt a bit cramped or slightly difficult to locate upon initial arrival.

What people talk about most

Location

Users describe positive interactions with location, frequently praising the brilliant proximity to the city... See more

Facilities

Customers had positive experiences with facilities, frequently highlighting spacious rooms, well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptionally... See more

Product

Customers consistently note positive experiences with product, describing the accommodation as an amazing,... See more

Service

Clients share positive opinions on service, highlighting that the staff went above and beyond to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed in Aura Retreat for a few days and was perfect for the 2 of us. It came with parking and located near to 3 different supermarkets so perfect if you want to save money and cook meals. The fla... See more

Rated 5 out of 5 stars

Stayed at Dixon’s Yard for 3 nights. Excellent apartment clean, comfy and in an excellent position to visit all the sites York has to offer Great to have secure parking on site. Close to some gre... See more

Rated 5 out of 5 stars

Our recent 3 night stay at Minsters Keep was fabulous. The apartment is ideally situated exactly as described just 2 minutes walk from the Minster and the shambles. It was fully equipped with all e... See more

Rated 5 out of 5 stars

Malt Shovel Court York with Free Parking Great information beforehand made the self check in faultless and the parking stress free. The property didn’t disappoint either. Looked exactly like the ph... See more


Company details

Written by the company

York Boutique lets specialises in boutique accommodation within York City centre or within a 15-minute drive into the centre . We take care of all aspects of managing the property with keeping the highest standards. York Boutique lets pride ourselves on high quality service, not just with our property standards but with our entire service from start to finish and take pride in always offering the highest customer service standards. Our small friendly team of 7 staff have in-depth knowledge of York and the surrounding area and are able to advise guests to make the entire experience enjoyable and to help property owners get the most out of their property investment. Our purpose is to make sure that our guests get the very most out of their stay and have a memorable and enjoyable time so they want to return time and again and recommend us to friends and family members. Compared to other booking agents, we are a small company which means any issues or complaints that you may have regarding your booking and the trip itself will always be dealt with promptly as there is always someone at the end of a phone where you will be talking to a member of the team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.6

All reviews

(168)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

We stayed at Gillygate for 2 nights

We stayed at Gillygate for 2 nights. The only thing going for this place is location. The apartment wasnt clean, showers were mouldy, the bed was broken, the sofabed was so uncomfortable it couldn't be slept on. There was a fire extinguisher propping open a door and the kitchen cupboard didn't open properly as it banged into the smoke alarm. The freezer was full of ice so couldn't be used if we wanted to and the noise coming from upstairs was constant, running around and sounded like furniture being dragged into the early hours. After reporting to York Boutique lets they responded with apologies but if they had known they could've sent the cleaner round to rectify the issues.....the issues needed more than a cleaner. Upon reading more reviews it seems I am not the only customer with these issues and have dated back to 2022. They just take your money, spin you a line and onto the next. There is no way in hell the owner of this property cares or is hands on (what I was told). AVOID

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

We had a lovely stay in George Street…

We had a lovely stay in George Street York. The apartment was clean, well equipped and a perfect location. The parking permit was a huge help, we did have to park in the small car park nearby when we first arrived but even this was considerably cheaper than any other in York! The location is so convenient, it was a 5 minute walk to the shambles and even closer to fabulous Spark with all its lovely food. We stayed as a family of 3 and it was perfect for us, the snooker table a fabulous added bonus!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to find

Easy to find, close to centre and nice decor. Great to have a starter pack. A bit unclear about parking with mixed messages in guest book and online. Parking nearby.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Back again!

This was our second stay in this lovely property. Spotlessly clean, bright and airy, and the ideal location for museums, independent restaurants, cafes, pubs and the Minster. We will definitely be back!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Falkland Street City…

We stayed at Falkland Street City Centre York. It was an amazing accommodation with everything you need. Ideally located by the walls of York on the Clifford’s Tower side. It had a brilliant lounge through to kitchen and dinning room. We were celebrating my 60th Birthday and couldn’t have asked for a better place with space for our car outside the door and a little patio area off the ground floor. It was also brilliant for our Westie dog as she could pop out as needed.
We wandered around the city easily with our dog, stopping at York Brewery.
Very popular place so book early
Thank you guys

January 10, 2025
Unprompted review
Rated 4 out of 5 stars

York Boutique House

As a family of 6 we stayed at the York Boutique House, great place, spacious, walking distance from the town centre, very quiet area, free parking space. However we were missing cutleries and plates. A spare towel would have been also appreciated. One of the pans does not work on the induction hob.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great first impression!

I just wanted to thank Yorkboutiquelets for helping me with an enquiry recently. Claire in particular was fab- we did not book on this occasion but excellent company, really responsive and we would happily use in the future!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely stay and very central

Lovely stay and very central. Car park a short walk away but we dropped our stuff off first. Really clean and smelt nice (some places smell a bit fusty). The only downside is to be careful about showering all at once as the water ran out, but once we knew we just staggered our showers. Someone had broken the en-suite loo seat and it was fixed as soon as possible and we were informed before we arrived of the issue. Happy break from regular York visitors. Would more than happily stop here again.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great stay in York courtesy of York Boutique lets

We stayed at Priestley House York and had a fabulous stay.
York boutique lets provided excellent instructions on how to access property and lots of information with regards to facilities and where to find help if required.
Lovely house ideally situated for a great stay in York.
Clean and tidy with period features and quirky little touches in the furnishings. Clean fresh linen and towels and fab comfy beds.
5 ✨ stars all the way !

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Wow! Just fantastic!

I won a facebook competition for a Sunday night stay in one of the converted stables in York.
Wowzers! We will definitely return!
This was a beautiful suite with all you could ask for. Luxurious and comfortable.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

George Street Boutique Apartment

We booked George Street Boutique Apartment in York and found the apartment to be clean and comfortable with everything that you would want for a weekend stay, the kitchen was fully equipped to cater for all our needs.
Being situated about 10 min walk from the city centre and with a parking space / car park close by was ideal for us.
We would definitely book the apartment again.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Short Break in York

We have booked with York Boutique Lets before so had no worries about booking with them again. We were not disappointed! We booked Compton Lodge and found the apartment to be clean and comfortable with everything that you would want for a family stay. Being situated about 15 min walk from the city centre and with a parking space was ideal for us.
We have always found York Boutique Lets friendly and professional to deal with and they are always the first place we look to book our stays in York.

October 27, 2024
Unprompted review
Rated 1 out of 5 stars

I’m actually really unhappy with my…

I’m actually really unhappy with my experience! I booked through booking.com which at first I didn’t have an issue with we booked quite late so didn’t have too many options left for our stay so chose a property through this compan which was close to the concert location! We had our stay the apartment for the price wasn’t worth it there was mould in the bedroom windows. There was left over toothpaste and scum in the tooth brush cup! There was cobwebs all over the shades. The light in the bathroom mirror didn’t work! And the tv controls didn’t work! We left the apartment probably cleaner than when we arrived but since I have come back I’ve found the price I paid is almost tripled fr the website price! I paid £182 for a single night yet it’s up for let at £65 a night on the website! I find this a disgusting mark up for tourists looking for somewhere to stay to enjoy time away!

October 25, 2024
Unprompted review
Yorkboutiquelets logo

Reply from Yorkboutiquelets

Hi, firstly I am really sorry you experienced any issues at all during your stay, this is not the standards we aim to provide. Had we have known about any issues you had during your stay we could have rectified these or found a way to resolve the issues to your satisfaction.
In regards to the price you paid, if you booked with us direct it will always be cheaper as all booking sites add fees ect on top, also the price is FROM £65, this is low season and cleaning fees ect are not included in this price, the price for one night is always slightly higher as the cleaning fee, linen hire ect all remain the same as a 2 or 3 night stay.

For any future stays if you book direct or call us we can find a property that suits your needs perfectly and then any issues we are on hand 7 days a week right until 9.30pm for all our guests.

We hope to accomodate you in the future.

Kind Regards
York Boutique Lets

Rated 5 out of 5 stars

we arrive at the apartment on Friday…

we arrive at the apartment on Friday and from that point things just got better and better check in was hassle free the apartment was better than we expected clean tidy we went for a show at the barbican which was a 4 minute walk the town centre was a lovely stroll only a15 minute walk city wall river was in easy reach when we return to york we would stay there again all in all great experience and the hosts of apartment were superb

October 18, 2024
Unprompted review
Rated 3 out of 5 stars

company was okay to deal with however…

company was okay to deal with however the accommodation was somewhat of a disappointment given their description.
The biggest letdowns were the mattress which felt older then me and was not only uncomfortable but creaked and groaned with every movement, the upshot of which was we hardly had a decent night's sleep for the duration of our stay, this needs addressing immediately , the only other minor grievance is the fact the property is located directly above an Italian restaurant which means you wake every morning to the strong smell of garlic due to food preparation below, unfortunately there is no way of getting around this unless the restaurant could be persuaded into altering their extraction equipment to exit elsewhere.
The location is excellent for access to York as a 10 minute walk will take you into the City to all the bars, shops and restaurants.
There are bars and restaurants aplenty within 2 minutes of the property with cafe's outnumbering everything which is satisfying and welcoming.

October 14, 2024
Unprompted review
Rated 3 out of 5 stars

Ideal Location to city and attractions

Ideally Located to all city attractions, in a quiet area.
The apartment was clean and functional although very limited storage forclothes especially if you were staying more than 1 or 2 days. Having access to a washing machine was great.
Only negative was the cutlery and cooking utensils were dirty (presumably left that way by the previous guests) which we had to do a thorough wash before using.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fossgate apartment York

Just returned home from a lovely stay at Fossgate apartment in York. Amazing location so near the Minster and the Shambles,lots of lovely restaurants near by.The apartment itself was immaculate and comfortable, secure parking was such a bonus..highly recommended and will definitely love to go back to stay again

October 4, 2024
Unprompted review
Rated 3 out of 5 stars

We stayed at the Fossgate luxury…

We stayed at the Fossgate luxury apartments in York. Absolutely loved the location, within walking distance to all the main areas and Minster. The duplex apartment was spacious and had everything you needed. The only issues we had were with the heating and water. Boiler had to be restarted as there was no hot water, then the heating wouldn’t switch off so it made the temperature inside the flat unbearable, especially at night. Despite speaking to the management company the owner refused us access to the nest control which he operated remotely. We had to turn all the radiators we could off manually and sit with the front door open whilst inside to try to cool the rooms. The windows at the front can’t be opened. The cleaning also wasn’t up to the highest standard. Two random socks were found at the rear of the sofa , the cleaner had been in that morning so it was obvious they hadn’t cleaned the flat properly. Nice flat but need to address these issues and the review would have been a 4/5.

September 20, 2024
Unprompted review

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