Your Conveyancer Reviews 

1,499
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 569 reviews, reviewers overwhelmingly had a great experience with this company, describing the service as smooth and efficient. Customers consistently appreciate the knowledgeable and professional staff who answer questions promptly, providing clear guidance and keeping them updated throughout the entire process. People also find the online portal extremely useful and easy to navigate for uploading necessary documents and tracking their progress seamlessly. However, some customers also noted frustrating delays and extremely slow response times when trying to get answers to urgent queries. A few other people also felt that the automated processes lacked a personal touch, resulting in poor communication and unhelpful staff interactions.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient and fast transactions during property... See more

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the friendly, informative staff who... See more

Response time

People report positive experiences with response times, noting that staff are consistently prompt and... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, seamless, and well-managed process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very smooth process and so well managed by the team, in particular Jordan. Very responsive, polite, professional and good clear concise communication ensured we were always up to date with what was... See more

Rated 5 out of 5 stars

Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... See more

Rated 5 out of 5 stars

Joe recently supported me through a remortgage application and was brilliant from the get go! All questions/queries were answered promptly and he kept me updated throughout the process.

Rated 5 out of 5 stars

Your Conveyancer were absolutely fantastic to deal with. They get 11 out of 10! They were so professional, keeping us up to date at all times through the whole process. When you called they answered o... See more


Company details

  1. Conveyancer
  2. Lawyer
  3. Real Estate Attorney

Written by the company

Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,499)

545 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic, quick and professional

Fantastic, prompt and professional service all the way through from Claire Ryder. Responded to any emails same day, informed us when she would be on annual leave. Kept us up to date on progress.

May 8, 2026
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Rated 5 out of 5 stars

Andrew Robson was excellent

I would like to personally recognise Andrew Robson. He stepped in on the days that my conveyancer was not in the business. Andrew’s communication was excellent and he was always on hand to help. Even after completion he asked me if I had any unanswered questions. I would definitely recommend this company based on Andrew’s service.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Communication

Yourconveyancer.co.uk provided a first class service and communication through my case files was excellent and we were kept up to date throughout the application process. Case Manager and other staff also very helpful and application was approved within timescale requested. Thanks for your assistance.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Claudia was 5 stars :)

From start to finish Claudia was great.

Moving house is so stressful and Claudia helped the process run a little more smoothly.

Thank you for everything.

May 6, 2026
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Rated 5 out of 5 stars

After purchasing our first home

After purchasing our first home, we are extremely impressed with the service received from your conveyancer. We cannot fault Claudia, who handled our case. She made the process so seamless and responded quickly and efficiently to any queries we had. We will definitely be using YC in the future and would highly recommend their services.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience.

From the start of the process communication was non existent. There was no 'hello' email, just automated emails asking for a questionnaire to be filled in, these emails actually looked like spam.

This was my first remortgage so I tried to call my point of contact numerous times, I left numerous voicemails and emailed to ask her to call, she never had the decency to return a single call.

There seemed to be very little urgency from them to make any progress, I asked numerous times over email if we would still make the planned completion date, which they insisted we would, up to two days before the completions date when they then said we would not make the completion date.

We ended up completing 20 days late, this resulted in me incurring almost £300 in extra interest. When I questioned why this delay had occurred. They tried to blame it on Royal Mail, which it quite clearly was not. I asked for the interest payments to be covered by the company as it was a result of their incompetence. They initially refused as they again blamed it on Royal Mail.

My only positive experience was once the complain was referred to the customer service manager. She called me and apologised for the issues experienced. She promised she would look into it and if the delay was due to them she would cover the interest payments. Within a couple of days she had emailed me to say it was their fault and the money would be refunded, which it was later that day.

April 1, 2026
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Rated 5 out of 5 stars

I cannot put into words how efficient…

I cannot put into words how efficient Joe Allen was in dealing with my case. Any questions I had were dealt with immediately and messages the same. I found using the portal and when I had a problem Joe helped me sort it out. Thank you Joe for making the whole experience a breeze and completing the transaction ahead of time! Joe is an absolute asset to your company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Experience

Magdalena was assigned to our case and has been amazing from start to finish. Everything has been done really quickly and she’s responds almost instantly to all calls and emails. We would definitely use her and this company again, it was like a breath of fresh air compared to previous experiences with other local solicitors.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Sofia Koukoula

Had the most lovelist remortgage experience with Sofia Koukoula. I get nervous and overthink these kind of situations and Sofia was there whenever I had any questions, explained everything thoroughly and reassured me throughout. The whole case has been an absolute pleasure and I am very grateful for her. The admin side was always quick and the online system displays complete transparency which helps so much with communication.

May 1, 2026
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Rated 5 out of 5 stars

Fantastic experience

We had a fantastic experience with Alan Milne while both buying and selling our property. From start to finish, he was incredibly responsive and always got back to us quickly, which made a huge difference in keeping everything moving smoothly.

Buying and selling at the same time can be quite stressful, but Alan made the entire process feel straightforward and manageable. He kept us well informed at every stage, explained everything clearly, and was always on hand to answer any questions we had.

We really appreciated his professionalism, efficiency, and calm approach — it genuinely made what could have been a stressful experience feel much easier. We wouldn’t hesitate to recommend Alan Milne to anyone and would definitely use him again in the future.

April 24, 2026
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Rated 5 out of 5 stars

The Best Conveyancer! Laura Ellis!

Tracked Laura Ellis down from her old firm...

Where do I start? When it boils down to it, Laura is the best of the best! I wouldn't go anywhere else for my conveyancing and when I found out that Laura had moved from her old firm to Your Conveyancer, I jumped straight onto the phone and asked to be put through to her!

Laura is honest, kind, passionate about her role in your sale/purchase and most of all, keeps it real! Laura's honesty and integrity makes you feel so comfortable and I genuinely for one wouldn't look anywhere else for conveyancing!

"Laura, thank you so much for everything! I am looking forward to working with you on my next purchase! You are an asset to Your Conveyancer!!"

April 24, 2026
Unprompted review

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