YOUR KEY MOVE LTD - Folkestone Estate Agents Reviews 102

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off... See more

Company replied

Rated 5 out of 5 stars

If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience w... See more

Company replied

Rated 5 out of 5 stars

Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which ma... See more

Company replied

Rated 5 out of 5 stars

"YOUR KEY MOVE" Estate agents Offer a high level of service in all areas of expertise in this field. They are available for help and advice from 8am until 8pm each day. We found Carlo extremely pr... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Your Key Move – Award-Winning Folkestone Estate Agents & Kent Property Experts Looking for top estate agents in Folkestone? Your Key Move is an award-winning estate agency specialising in buying, selling, and letting homes across Folkestone, CT18–CT20, Canterbury, Ashford, Hythe, Hawkinge, Sandgate, and Dover. Our expert team provides personalised service, local market knowledge, and smooth property transactions, guiding you every step of the way. Whether you’re a first-time buyer, investor, or selling your home, trust Your Key Move for reliable, professional, and results-driven estate agents in Folkestone and across Kent.


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4.9

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

Best Property Agent

We decided to sell our home through Carlo and his Team and from the outset, he offered a sleek, high end and assured level of marketing for our property. Every bit the professional, he worked tirelessly to achieve a sale. Nothing is ever too much trouble to him and if anyone out there wants to sell their house, Carlo is your No1 go-to. We highly recommend Your Key Move.

July 3, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Mark,

It’s been our absolute pleasure to have been able to sell your house and provide you with a five star service.

We will now make sure that we continue to provide you with an outstanding service right through to a speedy completion.

Kind regards

Folkestone Estate Agents Your Key Move

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Rated 5 out of 5 stars

Carlo and David have shown great…

Carlo and David have shown great respect and assistance in all our dealings in purchasing a property in Sandgate, whilst there were difficulties to overcome with their seller, I found them to be positive and great communicators in all aspects that we faced. Very professional

June 29, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Steve,

It was our absolute pleasure to be able to help your purchase complete and to provide you with a five star service while doing so.

We all wish you many happy years in your new property.

Best regards

Folkestone Estate Agents Your Key Move

Rated 5 out of 5 stars

Carlo has gone above and beyond to…

Carlo has gone above and beyond to secure our purchase, helpful and professional and above all totally honest! Highly recommend this agent for the sale and purchase of your home.
Thanks again!

June 2, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear James and Debbie,

Thank you taking the time to leave us a review.

We are so happy that we could help you both find your dream apartment.

Kind regards

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Great service

Great service, good communication and competitive rate. Carlo took some fabulous photos of my flat which really showed it at its best, resulting in a full asking price offer from the first viewer. Highly recommend!

May 30, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jayne,

Thank you for your lovely review!

It’s always a real pleasure for us to hear that we have exceeded expectations.

We now look forward to speeding you through to completion.

All the best,

Your Key Move, Folkestone Estate Agents

Rated 5 out of 5 stars

Sold in a few days!

We have recently sold our house through Your Key Move - in just a few days!
Carlo has handled our sale personally and with complete transparency. The photos taken of our property were beautiful and a good portrayal of what prospective purchasers would see in reality.
I would recommend this Estate Agent to anyone looking for the personal touch.

May 19, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jane,

We are absolutely delighted to read your review and equally delighted that we managed to sell your beautiful home so quickly.

Good luck with the house hunting now!

Kind regards

Your Key Move - Folkestone Estate Agents

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Rated 5 out of 5 stars

Great service!

Great service! House on the market one day and had sold 24 hours later. The company were constantly pushing viewings and ensuring these were the right people to ensure offers were made.

April 24, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Gin,

Thank you for your review.

We are thrilled that we provided you with a five star service and managed to achieve you over asking price in only 24 hours.

Kind regards

All of the Your Key Move Folkestone Estate Agents team.

Rated 5 out of 5 stars

Thank you!

Upon instructing Carlo to deal with the sale of my property, he was proactive in all aspects of administration and marketing, providing useful advice to achieve optimum value.

Within 24hrs of instruction, Carlo had achieved the full asking price for my property, going above and beyond to secure the desirable outcome. Thanks so much!!

March 13, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Mr Boxell,

Thank you for taking the time to leave Folkestone Estate Agents Your Key Move a five star review. This is deffinately what makes all of the hard work we put in every day worth while!

We are absolutely delighted that we were able to sell your property so quickly for you whilst achieving you your desired outcome price wise.

Now to speed through to completion.

Kind Regards

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Brilliant company to deal with.

Brilliant company to deal with very professional Carlo knows his business my house on the market just hours and sold 👍
Recommend your key move anytime 😊

January 28, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Mike,

We wanted to help make the sale of your house as smooth for you as possible given the circumstances of the sale, which is why we are so happy to read your review.

When your house had been under valued we stuck to our valuation, listed your house and achieved you a sale in less than 12 hours for the price we had recommended.

This is what sets Your Key Move apart and we will now ensure that the sale proceeds without any unnecessary delays.

All the best

Kind Regards

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

I wanted to sell my house

I wanted to sell my house, Your Key Move came to view, took me through the process and answered all my questions with confidence making me feel I'm in good hands. They took me through every step. The day my house went up for Sales, it had only been live on the website an hour, I had Carlo call me saying he had someone wanting to view, which they came round that morning, and was sold by lunchtime! Absolutely amazed. Your Key Move have been amazing, very professional, kept me informed all the way. Which is great. If you want to sell your home, this is the company I recommend with absolute confidence.

January 5, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Corrina,

All of the team at Your Key Move were absolutely delighted to read that we have exceeded your expectations in your lovely review.

Having our valuable customers recognise all of the teams hard work in this way is invaluable to us and is the reason we always go above and beyond in everything we do.

We look forward to pushing through the sale of your house to completion in record time as well.

Kind regards

The Your Key Move Sales Team

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Rated 5 out of 5 stars

Exceptional! Exceeded my expectations 😊

I cannot emphasise how much the service from Carlo and David exceeded my expectations. Extremely quick, honest, informative and reliable. In the space of 1.5 hours Carlo organised a viewing, put my offer to the vendor and swiftly congratulated me on their acceptance!! Exceptional!! I hope many more people get the opportunity to benefit from their ‘5* Customer Service’. I will certainly use them again! Needless to say, I will be recommending them to all of my family, friends & neighbours 🤗

January 5, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Elli,

Thank you so much for the wonderful review you left us. We are delighted that we have been able to help you secure a property and will now make sure that we speed your purchase through to completion.

Kind Regards

Your Key Move

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Talked to Carlo after a bad experience with a buyer though another agency and he went above and beyond to get our house listed in a matter of hours! We got several offers and secured a new buyer within 48 hours, over the weekend! I cannot recommend them enough! Definitely the best service you can ever expect and more!

November 25, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Alex,

What wonderful feedback!

We are delighted you chose us to step in and help.

Hearing how happy our customers are is what makes us tick as a company!

We look forward to racing you towards your completion day.

Kind regards

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Your key move has not failed us they…

Your key move has not failed us they sold our house in a week!! They respond quickly they provide great advice where needed they are happy to answer questions, I'm glad they were reccomend to us we would certainly reccomend them to anyone

October 13, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Hollie,

Thank you for placing your trust with Your Key Move to sell your house.

We are very happy to hear that we have exceeded your expectations and have your recommendation.

Kind regards,

All of the Your Key Move Sales Team

Rated 5 out of 5 stars

I went with Your key move because the…

I went with Your key move because the reviews were so good.
I was not disappointed.
Right from the 1st phone call with Suhail I knew I had made the right choice.
They all have been so helpful and professional and nothing is to much trouble.
This was not a happy move for me but they are making it so smooth
I have moved a lot in my time and I can honestly say that Carlo, David and the team
are the best estate agent I have ever used.
Also they had the photos up on rightmove Zoopla and the others within 1 day and I had a buyer the following day

September 8, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Kim,

What a wonderful review to read and thank you so much for taking the time to leave it.

It’s been our absolute pleasure to sell your house and we will continue to work tirelessly to ensure it’s plain sailing right through to your completion.

Kind Regards

The Your Key Move Team

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Rated 5 out of 5 stars

A First Class Service

Our experience with Your Key Move has been a very positive one indeed. We have found Carlo, James and David to be courteous and respectful but straight talking and, bottom line, efficient. We asked Carlo to come round and value our flat and this he duly did and gave us his opinion which, as it turned out, was bang on the money - literally - as we got what we wanted pricewise in a very short time, less than 24 hours. Photographs and 360 online viewing was carried out by their colleague, Suhail, who was extremely exacting and produced a superb online presentation which sold the flat without the buyers viewing it in person. They viewed a week later and confirmed their absolute commitment to buy. I don't see how we could better this experience and I know this as we are widely travelled due to our former occupations (we are now retired) and have been through the 'moving' experience many times. It should be remembered that this is an online agency and differs from the conventional in that you cannot 'walk' into an office or showroom but you can communicate via telephone and email/text and any calls we have made or emails/texts have been responded to in a timely fashion. I have no reservations whatsover in recommending Your Key Move.

August 5, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Vincent,

Thank you so much for taking the time to leave us a review.

We are absolutely delighted that we were able to deliver you a five star service and exceeded your expectations.

We very much appreciate and value your honest review and wish you all the very best for the future.

Very Kindest Regards

Carlo, David & Suhail and all of the Your Key Move Team

Rated 5 out of 5 stars

Your Key Move

Carlo, David, Suhail and James have been amazing since the start. They have been very quick and efficient with everything from valuations, photos and viewings. They have gone above and beyond to get people in to see my flat and get an offer secured. Very impressed with their services and fees. I'd highly recommend them to anyone looking to sell in Folkestone.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend "Your Key move" Estate Agents

"YOUR KEY MOVE" Estate agents
Offer a high level of service in all areas of expertise in this field.
They are available for help and advice from 8am until 8pm each day.
We found Carlo extremely professional and thorough with his approach. Highly knowledgeable, extremely hard working and a consistent smooth service.
Please do give them a call if you are thinking of selling and would like this high level of service at an extremely reasonable cost.

May 18, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Samantha,
Thank you so much for choosing Your Key Move of Folkestone to sell your house.
We are delighted that we were able to sell your house for you in just over a week and that you have now found the home you were looking for.
We will continue to support your through the next steps to ensure that everything proceeds smoothly.
Take care and all the very best for the future to you and your lovely family!
Kind Regards
Your Key Move Folkestone

Rated 5 out of 5 stars

Very professional

Very professional, polite, understood our requirements, Would totally recommend to anyone buying or selling.... 5 star service.

January 29, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Malcolm,

Thank you for your glowing review of Your Key Move Estate Agents Folkestone.

It has been our pleasure to provide you with the five star service which all of our customers deserve.

We thank you for your custom and wish you all the best for the future.

Kind Regards

Your Key Move Folkestone Estate Agents

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Rated 5 out of 5 stars

The best experience of using estate…

The best experience of using estate agents we have ever had, this team do the basics of their jobs brilliantly and nothing is too much trouble, they have changed our opinion of estate agents for the better due to their level of service from start to finish not just to secure the sale like some. David was instrumental in getting our chain to finally exchange when solicitors were failing! Don’t be a sheep and use high street estate agents, use your head and use your key move for a better and cheaper service!

January 23, 2021
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Martin,

Your review has delighted all of the team here at Your Key Move.

Its wonderful for the team to get this recognition of all the hard work they put in behind the scenes every single day, in order to make each and every house move proceed as smoothly as possible for all of our customers.

We wish you a safe and happy future in you new home.

All the best

Your Key Move
Folkestone's Estate Agency

Rated 5 out of 5 stars

I do not know where to start

I do not know where to start. Carlo, Dave and James have been absolutely phenomenal. If they were to write a book on the sale of my house, it would be a definitive best seller. Leading up to the selling of my house, they kept me up to date with pertinent graphical statistics as to the interest of my house, which helped me to decide a realistic guide price, which in turn had then generated a long list of viewings. Their negotiation skills have been second to none by achieving the right price that I had sought out for the house. Moreover, the efforts, influence and hard work displayed by Carlo and Dave that got me through to Exchange of Contracts had been outstanding, by chasing the Solicitors, Buyers and Purchasers of the chain, keeping me abreast of any changes on the way and then swiftly getting everyone to an agreed completion date. Highly recommended if you want to sell your house to achieve your set price and to ensure every cog in the wheel moves efficiently.

December 19, 2020
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Mandeep,

Thank you for taking the time to leave us a review.

We are delighted that we have been able top once again provide a five star service.

All of the Your Key Move team realise that the hard work continues after securing an offer on a property, right up to exchange and completion.

Wishing you and your family a very happy and safe future in your new home.

All the best

Your Key Move, Folkestone Estate Agents.

Rated 5 out of 5 stars

Your Key Move are the best!

Using Your Key Move to sell our house was the best decision we made. We weren't just another couple selling our house, they made us feel important and bent over backwards for us. Carlo and the team were professional, hard working, reliable and caring throughout. I can't thank them enough or speak more highly of them. Thank you!

October 25, 2020
YOUR KEY MOVE LTD - Folkestone Estate Agents logo

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Fran,

Your Key Move are delighted that we managed to meet all your expectations.

Wishing you all the best for the future!

All of the Your Key Move Team
Folkestone Estate Agents

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