My last free lotto lines were the third free lines I had been allocated, the representative who answered my phone call when applying was very polite, jovial & easy to understand. The only downside was... See more
Company replied
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Easy to talk to the agent who made contact. No difficulties with the LottoService as such, although unfortunately there was no win on this occasion. Later Customer Service called to find out how thi... See more
Company replied
The customer service agent who made contact was friendly and asked if I would agree to provide feedback. No issues with the LottoService although unfortunately I was not a winner on this occasion. A... See more
After talking to a member of staff at your lotto service regarding free lotto numbers which he gave me. He then asked if I would like to join the monthly syndicate of which I said no thank you There... See more
Company replied
Company details
Contact info
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , United Kingdom
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
You should know
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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The gentleman I spoke to on the phone…
The gentleman I spoke to on the phone was very kind and Patient he wasn’t pushy or rude. He was just a very nice man.
April 21, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite friendly staff excellent service.
Polite friendly staff excellent service.
February 12, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and patient with me as not…
Very polite and patient with me as not used to online or technology so nice to speak to a human and have things set out in a clear and understanding way
C.Carmel
February 11, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I can only say it was excellent …
I can only say it was excellent service I received when I registered my lotto numbers and the gentleman I spoke to was very polite and helpful Thankyou.
April 21, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Generous free tickets
Generous free tickets! No luck though. Offered 10 more free tickets for next draw, for c
writing review. Maybe better luck next time 🤞
April 21, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
excellent service term
February 21, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person i spoke to was very polite
The person i spoke to was very polite, helpful and easy to understand why she called me.
Cant fault them.
March 20, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
In it to Win It
Agents are very polite and give great explanations with all questions answered. I didn’t win anything on my free lines but am going to sign up for 3 months to see how it goes.
April 21, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lotto Contact
I receives a polite and informative call explaining a new scheme sharing numbers.
April 20, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I got a letter for 10 free tickets
I got a letter saying that if I call this company’s number I could get 10 free lotto tickets, I called and the lady was very nice and polite. I didn’t win but the tickets were free, hope I get better luck next time.
April 15, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lottery phone experience
The gentleman I spoke to was very pleasant and clearly explained everything. At the end of the conversation he asked if I would be interested in joining a syndicate and when I declined he was fine, didn't try to persuade me and wished me luck with my numbers.
February 12, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Really positive and friendly sales team
Really positive and friendly sales team
April 15, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I received my free lines as discussed
I received my free lines as discussed. Very friendly member of staff who contacted me. Something for nothing - hope I win something!
April 13, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Professional and very friendly
Professional and very friendly on the phone.Give great information.
March 5, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very nice to be offered something for…
Very nice to be offered something for nothing that isn't a scam and very nice staff and easy to understand how it works.
April 14, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I received a phone call from Georgia…
I received a phone call from Georgia (your lottery service uk)today asking if I wanted to receive "free lottery tickets". She spoke very, very fast and although I asked her several times to explain more clearly what the offer was she didn't really do this. I asked why would they give away free lottery tickets and she said it was an offer they were currently running for specially selected people. That should have been a red flag! But no! I felt under a huge amount of pressure to agree to her offer. I gave her my sort code and account number (I know - stupid). She said that they would send me papers to sign in the post and I thought I would be able to ignore the agreement when it arrived. I mean, what can they do if they don't have my signature? Now I find out that they can initiate a direct debit just with the details I have given Georgia and it doesn't need my signature! At no point did I verbally agree to anything.
I've rung my bank and they have advised me what I must do.
April 13, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Dear Lisa Waterfield,
We sincerely apologise for any misunderstanding when registering with us.
We have contacted you directly to resolve this matter.
Kind Regards,
Your Lotto Service Team
Its a scam
Its a scam. They sent me a letter thanking me for my loyalty. I've never heard of them, and never played any lottery ever in my life.
April 10, 2026
Unprompted review
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