My last free lotto lines were the third free lines I had been allocated, the representative who answered my phone call when applying was very polite, jovial & easy to understand. The only downside was... See more
Company replied
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After talking to a member of staff at your lotto service regarding free lotto numbers which he gave me. He then asked if I would like to join the monthly syndicate of which I said no thank you There... See more
Company replied
Your lotto service contacted me to offer free lines, after retail purchase on Chums. Unexpected. An offer you cannot refuse, as a workmate used to say.
Company replied
When i phoned to claim my numbers the person on the other end was very polite and helpful. I declined joining the monthly payment scheme as i am a pensioner and couldn't afford the outlay. He was very... See more
Company replied
Company details
Contact info
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , United Kingdom
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
You should know
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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My recent experience with the lottery…
My recent experience with the lottery represent was really positive , she explained everything and didn’t make me feel rushed , she was friendly and respectful . I highly recommend talking to the lottery team 100%.
July 9, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lottery free lines
I was contacted, the offer was explained as I was a bit suspicious. It was a nice surprise to get the free lines. Unfortunately I did not win.
July 9, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very impressed with the customer…
Very impressed with the customer service received and very informative and clear details of the overall process and product....
June 1, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Human ineraction personal service experience.
Great personal service experience.
At last speaking to humans not computer generated voices..
Tha you
July 9, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
No Hard Sell
Very personable young man phoned with an opportunity to have 10 free Lotto lines in return for a review. So here it is. No hard sell - seems too good an opportunity to miss taking a chance on the National Lottery!
July 8, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Good Sevice
I was contacted by phone by a very polite and efficient young lady. She fully explained everything to me and offered me 10 free lines which I gladly accepted. A good experience.
July 8, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very nice and not once trying to sell u…
Very nice and not once trying to sell u something, very polite
July 8, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Excellent customer service
Excellent customer service, very clear voice and pleasant deminer.
July 7, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Telephone call from national lottery
I had a telephone call from someone on behalf of the national lottery. I was offered ten free lines which I gladly excepted. I was then told he could do more for me - I could pay for extra lines at a very reduced cost. I told him I did not wish to go ahead with that on account of cost, but he tried to convince me to go ahead. He was a bit pushy but when I told him I could not afford it, he did accept it and wished me good luck.
May 14, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite and no pressure
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised by how politely they accepted my position, putting no pressure on me, nor asking for any bank details, etc. I was offered 10 free lines, which I accepted, and then a further 10 later on.
My one bit of sceptism is if one of my lines win, how can I be sure then that they don't ask me for details and this all proves to be a scam. But so far, everything looks OK.
July 7, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a nice surprise to be offered…
It was a nice surprise to be offered out of the blue a gift of 10 free lines. I just want to say thank you for the chance to become a millionare and then retire.
July 6, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Paid £54 a month was given 10 numbers…
Paid £54 a month was given 10 numbers for euromillions and 130 numbers for lottery won 38 times from £1.00 to £50 and tell you what amount I got for £50.00 I was. given 10pif I was to do this sort of robbery I would expect 4 years jail sentence for theft and fraud stay away from the robbing parasites I can't believe I've let them take my money I'm on disabilities and they have target people who are venerable I am seeing legal advice for the cheek to give me 10p when I won £50.00 and 6p for £30.00 don't buy anything from this company
July 3, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
We sincerely apologise for any upset that has been caused.
We would like to be able to contact you directly to discuss this matter however you have not provided enough further information in order for us to do so.
Please contact us directly as info@yourlottoservice.co.uk.
Kind Regards,
Your YLS Team
Very polite on the phone and helpful .
Very polite on the phone and helpful .
June 11, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Staff member was polite and friendly
Staff member was polite and friendly. Explained the free .ones and forwarded the in a timely fashion.
July 2, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person on the phone was very polite…
The person on the phone was very polite everything was easy to understand
April 2, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady explained everything i needed…
The lady explained everything i needed to do and was very pleasant
July 2, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Can't fault the experience of being…
Can't fault the experience of being called by Yourlottoservice. The caller explained everything clearly and succinctly and at no time was I put under pressure to accept the free offer without incurring any additional costs or future requirements.
Breath of fresh air.
June 29, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person was polite
The person was polite. Gave clear information and did not speak too quickly which can be a problem when you’re elderly. I understood the offer
June 30, 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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