I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
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Review summary
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What people talk about most
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Very pleased with Your Repair, have had them in place for 6 years since moving to our house. They've only raised prices once and kept it stable since then. They connect us with reliable local engineer... See more
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The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... See more
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Engineer turned up at agreed time to service my gas boiler. Friendly and polite explaining exactly what he was going to do and how long he thought he'd be there. Took the time to inspect the back o... See more
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Company details
Written by the company
Boiler & Home Emergency Cover
Written by the company
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contact info
4.7
Excellent
23K reviews
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Polite and helpful engineer
August 21, 2026
Reply from YourRepair
Thank you so much for leaving us a fantastic review! We're very happy to hear our engineer was polite and helpful during their visit.
Excellent all round
August 22, 2026
Reply from YourRepair
Thank you for the 5-star review! We appreciate your feedback.
Great boiler service
Excellent service engineer visited yesterday and was courteous, efficient and prompt.
August 22, 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that our service engineer was courteous, efficient, and prompt during their visit!
Clear information
Clear information, kept me informed, the engineer was excellent and very professional. Overall exceptional service.
August 22, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you received clear information, were kept informed, and that our engineer was excellent and very professional. We're so pleased you experienced exceptional service.
Immediate response to my boiler
Immediate response to my boiler. Lovely man Rak attended and sorted issue out. Very pleased xxx
August 22, 2026
Reply from YourRepair
We're delighted to hear about the immediate response to your boiler issue and that our engineer was able to resolve it for you. Thank you for your wonderful 5-star review!
Reply from YourRepair
Thank you for your wonderful 5-star review! We're so pleased to hear that we were able to provide a fast and efficient service.
Reply from YourRepair
Thank you for your feedback! We're delighted to hear that our service was very good as always. We truly appreciate your continued support.
Straightforward informative and efficient
Ryan was most knowledgable, understood where I was coming from and provided all the info I needed to make a decision as to how to proceed with a Your Repair policy.
August 21, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our colleague was knowledgeable and provided all the information you needed to make a decision.
The service was excellent
The service was excellent.
Engineer arrived well in time, finished his job very professional manner.
No complaints at all
August 21, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer arrived promptly and completed the job in a very professional manner.
Reply from YourRepair
Thank you for your feedback. We appreciate your 5-star review!
DO NOT USE THIS COMPANY
I received renewal notice 7th July and renewed contract to start 4th August. My boiler is 18 years old and was making a strange noise so contacted a gas inspector who informed me I needed a new boiler, which is being installed shortly. I contacted YourRepair on 12th August, 8 days after the contract started, to cancel and was informed this wasn't possible and I have to stay with them for the 12 months. I asked about the cooling off period, which apparently doesn't apply to renewals. After several calls and complaint long firm is adamant I cannot cancel and must continue to pay the remaining 11 months direct debit. I am 73 and only have the state pension, so a new boiler plus this payment will cripple me. I can't see in the contract where it says I can't cancel? PLEASE DO NOT USE THIS COMPANY. I have, in the pas,t given them a 5 star rating as I have never had to call on them for anything, but this lack of help during what everyone says are challenging times on budgets is just cruel.
Today LilyB from YourRepair has called and agreed to cancel the contract.
August 12, 2026
Unprompted review
Reply from YourRepair
Hello,
Thank you for your feedback.
One of our agents will contact you to discuss this further.
Kind Regards,
YourRepair
A basic boiler service
August 18, 2026
Reply from YourRepair
Hello,
Thank you for your feedback.
One of our agents will contact you to discuss this further.
Kind Regards,
YourRepair
It was easy to sign up for your service…
It was easy to sign up for your service everything was explained each part you went on
August 18, 2026
Reply from YourRepair
We're delighted to hear that you found our sign-up process easy and that everything was clearly explained to you. Thank you for your positive feedback!
Boiler service
Richard the engineer came on time and was very helpful and informative. He explained everything in detail and showed me photos of the boiler which was in my attic
August 21, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was punctual, helpful, and provided detailed explanations, even showing photos of the boiler.
Reliable service
Engineer turned up at agreed time to service my gas boiler.
Friendly and polite explaining exactly what he was going to do and how long he thought he'd be there.
Took the time to inspect the back of my Carbon Monoxide alarm: almost out of date. Suggested I replace it sooner rather than later. Ordered same day.
August 21, 2026
Reply from YourRepair
We're delighted to hear about your positive experience with our engineer! It's wonderful that they were friendly, informative, and went the extra mile to check your carbon monoxide alarm. Your safety is our priority.
Engineer
Engineer, Paul, arrived on time, was efficient and very professional. Left everything in good order. I would recommend Your Repair to anyone.
August 21, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was punctual, efficient, and professional, leaving everything in good order. Your recommendation is greatly appreciated!
Reply from YourRepair
We are glad to hear that you found our process simple and straightforward. We appreciate your feedback.
Helpful and knowledgeable engineer .
August 21, 2026
Reply from YourRepair
We appreciate your positive feedback and are so pleased to hear that our engineer was helpful and knowledgeable. Thank you for sharing your experience!
Quick response
Last winter I had several problems with my boiler. Each time the response was very quick and they arranged for a bosch engineer to do the repair.
The engineers came and sorted out the problems and both were very helpful.
August 18, 2026
Reply from YourRepair
We're so pleased to hear that we were able to assist you promptly with your boiler issues last winter. It's wonderful to know that our engineers were helpful and successfully resolved the problems.
Always easy to contact
Always easy to contact. Communication great. Reasonable prices for services etc. Used for a good few years now and I am still happy with the services provided
August 18, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you find it easy to contact us, that our communication is great, and that our prices are reasonable. We're so pleased you're still happy with our services after several years.
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