YUPLAY Reviews 4,344

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often noting significant savings compared to other platforms. Many people appreciate the instant delivery of product keys, which are consistently reported as working flawlessly for game activation. The user experience is generally smooth, with consumers finding the website reliable and easy to navigate, free from hidden fees. However, some customers also noted occasional issues, such as problems with purchase verification or the website spinning. A few people reported that product keys were either invalid, already in use, or became invalid after some time. There were also instances where region-locked keys were sold without clear indication, leading to activation problems, and some users felt the website's UI/UX could be improved.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding great deals and affordable options... See more

Product

Reviewers mention positive feedback about product. Many customers praise the instant delivery of working... See more

Delivery service

Users describe positive interactions with delivery service. Many customers highlight the instant and fast... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of finding desired items, quick... See more

Website

People report positive experiences with the website. Many reviewers found it easy to use, with fast account... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought from Yuplay twice now [Subanutica and Hogwarts Legacy] and both times I've payed less than twenty dollars and have gotten the keys within ten minutes. I know it says instant delivery but... See more

Company replied

Rated 5 out of 5 stars

I bought Spec Ops the Line for Steam. Although IT is not possible to purchase it directly via Steam I was able to buy this key and enjoy my new (old) game. The activation worled instantly. I would def... See more

Company replied

Rated 5 out of 5 stars

Tried em for the first time! Martin from the support team helped me out A LOT with my purchase and although I was skeptical they really do deliver on their no hidden fees and competitive pricing.... See more

Company replied

Rated 5 out of 5 stars

The transaction went smoothly and there were no additional fees. The purchase I made was a pre-order and on the release day I immediately received the key, which worked perfectly. It’s also possible t... See more

Company replied


Company details

  1. #31 of 106 best companies in Gaming service Provider

Written by the company

We offer a wide range of games with up to 92% OFF! Our mission is to become the favourite landing-place of every gamer! With us, you won’t have to think about anything other than the upcoming hours of exciting gaming experience. Whether you’re looking for the latest the developers have spawned or you’re seeking old and classic titles, we always got you covered! And remember that with us you’ll always have a GG!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fast shipping!!!

Fast shipping!!!
Easy to use and make order!!!
Good prices!!!
Highly recommended!!!

February 21, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot. Your feedback truly made our day!

We are thrilled to hear that you had such a positive experience on our site.

We truly value your support and loyalty as a customer.

If there's anything we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us.

Have a great day ahead!

Best regards,

Rated 5 out of 5 stars

It was really good

It was really good, simple, fast, no stress

March 13, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

It's incredibly inspiring to see that you had a 5-Star experience with us.

We would like to express our deepest gratitude for your great review and thank you for being our valued customer.

We eagerly look forward to the opportunity of serving you again in the future.

Thank you once again for your kind words and for being an integral part of our community.

Best regards,

Rated 5 out of 5 stars

Fast checkout and key access

Fast checkout and key access. No hidden fees

March 13, 2026
YUPLAY logo

Reply from YUPLAY

Dear Valued Customer,

Thank you a lot for the great 5-star review. It is customers like you who motivate us to continually enhance our services and exceed expectations.

We would like to express our utmost appreciation for your support as an invaluable member of our customer community.

We eagerly look forward to the privilege of serving you again in the future, and we assure you that we will spare no effort in delivering an exceptional experience each time.

Thank you once again for your continued trust.

Warm regards,

Rated 1 out of 5 stars

Absolute scam

Absolute scam! Purchased global key but wasn’t able to activate in Australia. Not offered refund as I had viewed the key. What a joke!

March 13, 2026
YUPLAY logo

Reply from YUPLAY

Hello Lachlan,

Thank you for sharing your feedback.

After carefully checking our system, we were unable to find any support request from you regarding this matter - neither through our live chat, our ticket system, nor via email.

We would also like to mention that according to our records you have been our customer since 2024 and have placed many orders with us without any issues, which we truly appreciate.

Because of this, we were quite surprised to see your first review being a 1-star rating - especially since we have not received any message or ticket from you regarding this matter, while the review states that a refund was refused.

It is possible that this review may be related to a purchase made on another website. Could you please kindly double-check this?

If there has been any issue with an order from our store, please contact us so we can review it together. We have never refused a refund request from you, as no request has been received from your side.

We always take responsibility and work with our customers to find a fair solution whenever an issue occurs. We would never intentionally leave any customer, especially a loyal one like you, without assistance or resolution.

Kind regards,

Rated 5 out of 5 stars

fast and easy

March 13, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

We’re happy to see that you had a 5-Star experience at YuPlay!

We extend our heartfelt gratitude to you for being an invaluable part of our customers.

Your review fills us with immense joy and satisfaction!

We eagerly anticipate the privilege of serving you again in the future :)

Wishing you a wonderful day ahead!

Best regards,

Rated 5 out of 5 stars

The transaction went smoothly and there…

The transaction went smoothly and there were no additional fees. The purchase I made was a pre-order and on the release day I immediately received the key, which worked perfectly. It’s also possible to pay in installments with PayPal, so it’s a website you can trust.

March 13, 2026
Unprompted review
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot. Your feedback truly made our day!

We are thrilled to hear that you had such a positive experience on our site.

We truly value your support and loyalty as a customer.

If there's anything we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us.

Have a great day ahead!

Best regards,

Rated 5 out of 5 stars

Reccomended

Reccomended, secure

March 12, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

We’re happy to see that you had a 5-Star experience at YuPlay!

Your happiness and satisfaction are our top priorities, and we are committed to continually enhancing your experience.

At Yuplay, we greatly appreciate positive customers like you and it will be truly our pleasure to serve you again in the future.

Please do not hesitate to contact us if there is anything we can do to make your experience on our site even better!

Kind regards,

Rated 5 out of 5 stars
YUPLAY logo

Reply from YUPLAY

Dear Customer,

We hope this message finds you well!

It's incredibly inspiring to see that you had a 5-Star experience with us.

Your positive feedback fuels our passion for providing top-notch service and products.

Have a wonderful day!

Kind regards,

Rated 4 out of 5 stars

Do a refresh

I would give a five star review, but I had to refresh my screen just to get the code. The website kept spinning. However, the steam code worked and it redeemed. I brought the SNK 40th anniversary (it sucks) but it was a lot cheaper buying it this way than on steam. Steam were trying to charge over £30 for this rubbish. My first purchase on Yuplay hopefully it will not be my last. I am addicted to collecting so always look for cheap prices I know that I should stop but it is fun collecting more than it is playing.

March 12, 2026
Unprompted review
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you for taking the time to share your review and feedback!

We’re glad to hear that your code worked successfully and that you were able to get a great deal on your purchase. It’s also nice to know that your first experience with YUPLAY was overall positive.

We’re sorry to hear about the issue where the page kept spinning and required a refresh to display the code. Occasionally, this can happen due to a temporary loading or browser caching issue, but your feedback is very helpful and we will certainly keep it in mind as we continue improving the website experience.

We truly appreciate you giving YUPLAY a try, and we hope it won’t be your last purchase. Enjoy building your collection, and we look forward to serving you again with more great deals in the future!

Best regards,

Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

March 10, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you very much for your 5-Star review!

We’re delighted to hear that you were happy with our service. Your kind words truly mean a lot to our team and motivate us to continue providing a smooth, fast, and reliable experience for all our customers.

Thank you for choosing YuPlay, and we look forward to serving you again in the future!

Best regards,

Rated 5 out of 5 stars

Key got delivered a few seconds after…

Key got delivered a few seconds after purchase and it worked fine, thank you.

March 10, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

We’re happy to see that you had a 5-Star experience at YuPlay!

We extend our heartfelt gratitude to you for being an invaluable part of our customers.

Your review fills us with immense joy and satisfaction!

We eagerly anticipate the privilege of serving you again in the future :)

Wishing you a wonderful day ahead!

Best regards,

Rated 5 out of 5 stars

100% recommended

100% recommend, I buy keys from here frequently and it's always been a great experience, fast delivery and works without any problem. Very helpful and amiable support!

May 19, 2025
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot. Your feedback truly made our day!

We are thrilled to hear that you had such a positive experience on our site.

We truly value your support and loyalty as a customer.

If there's anything we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us.

Have a great day ahead!

Best regards,

Rated 5 out of 5 stars

Perfect

Perfect , iwill buy from you again.

March 10, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

We’re happy to see that you had a 5-Star experience at YuPlay!

We extend our heartfelt gratitude to you for being an invaluable part of our customers.

Your review fills us with immense joy and satisfaction!

We eagerly anticipate the privilege of serving you again in the future :)

Wishing you a wonderful day ahead!

Best regards,

Rated 5 out of 5 stars

Great prices.

Great prices.

March 10, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you very much for your 5-Star review!

We’re delighted to hear that you’re happy with our prices. Offering great deals while maintaining a smooth and reliable purchasing experience is always one of our main priorities.

Your feedback means a lot to our team, and we truly appreciate your support. We look forward to serving you again soon!

Best regards,

Rated 5 out of 5 stars

Cheap and easy to use

Cheap and easy to use. The Steam code arrived right away.

March 8, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

It's incredibly inspiring to see that you had a 5-Star experience with us.

We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.

It will be truly our pleasure to serve you in the future.

Please do not hesitate to contact us if there is anything we can do to make your experience even better!

Hope to see you around :)

Best regards,

Rated 5 out of 5 stars

Purchased a key and it worked perfect

Purchased a key and it worked perfect.
There where no sudden fees and other stuff.

March 9, 2026
Unprompted review
YUPLAY logo

Reply from YUPLAY

Dear Valued Customer,

Thank you a lot for the great 5-star review. It is customers like you who motivate us to continually enhance our services and exceed expectations.

We would like to express our utmost appreciation for your support as an invaluable member of our customer community.

We eagerly look forward to the privilege of serving you again in the future, and we assure you that we will spare no effort in delivering an exceptional experience each time.

Thank you once again for your continued trust.

Warm regards,

Rated 5 out of 5 stars

Awesome price

Awesome price, and fast delivery without any issues.

March 5, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

It's incredibly inspiring to see that you had a 5-Star experience with us.

We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.

It will be truly our pleasure to serve you in the future.

Please do not hesitate to contact us if there is anything we can do to make your experience even better!

Hope to see you around :)

Best regards,

Rated 5 out of 5 stars

Best price on the market

Best price on the market. Transaction went great without any hiccups. The customer support is also really quick and helpful (I had some questions about pre-ordering). Recommended!

March 6, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot. Your feedback truly made our day!

We are thrilled to hear that you had such a positive experience on our site.

We truly value your support and loyalty as a customer.

If there's anything we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us.

Have a great day ahead!

Best regards,

Rated 5 out of 5 stars

fast delivery

March 7, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you very much for your 5-Star review!

We’re delighted to hear that you were happy with the fast delivery. Providing quick, reliable service is one of our top priorities, and it’s great to know we met your expectations.

We truly appreciate your support and look forward to serving you again in the future!

Best regards,

Rated 5 out of 5 stars

Speed of purchase.

Speed of purchase and great deals on games. The customer support was also very helpful.

March 6, 2026
YUPLAY logo

Reply from YUPLAY

Dear Customer,

Thank you very much for your 5-Star review!

We’re thrilled to hear that you enjoyed the speed of the purchase process and found great deals on games. It’s also wonderful to know that our customer support team was helpful and made your experience even better.

Providing fast service, competitive prices, and responsive support is always our goal. Your feedback truly motivates our team to keep delivering the best possible experience.

We look forward to serving you again in the future!

Best regards,

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