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Zazzle  Reviews 28,632

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TrustScore 4.5 out of 5

4.5

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Evaluating 4,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent printing and materials used. Many appreciate the wide variety of unique items available and the ease of customizing their orders. The delivery service is frequently mentioned as fast and efficient, with many orders arriving earlier than expected. However, some customers have reported issues with orders arriving damaged or with incorrect personalization. A few people also experienced problems with customer service regarding reorders or tracking issues, and some felt the quality of certain items did not meet their expectations.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the beautiful... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, fast, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website and app easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You always produce what I create "in my mind"--so I realize that when I need something Unique and Special, it's Zazzle. I tend to do T-shirts, but my personal business card always gets responses --... See more

Rated 5 out of 5 stars

What made my experience great is that when Zazzle did not have the exact doormat I ordered, they were very helpful and quick in helping me to to through the return process. Also they allowed me to do... See more

Rated 5 out of 5 stars

I received my item sooner than expected. Great quality, the printing was perfect. I was very pleased with my order. I’ve gotten many things from Zazzle and never been disappointed.

Rated 5 out of 5 stars

Beautiful cards very impressed. Pretty quick delivery. Great initial price, great variety of products; highly recommend. Peace Sherri Lynn Long Time Gone

Company details

  1. #31 of 62 best companies in e-Commerce Service
  2. #36 of 82 best companies in Decoration and Interior Design Store
  3. #50 of 121 best companies in Online Marketplace
  4. #23 of 48 best companies in Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.com/about/ask and select 'my order' from the dropdown menu.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fun personalized stamp!

I just wanted a “stamped by” stamp for the art that I do. This was perfect! So many designs to choose from! And I got it in pink in ❤️ I will definitely buy from them again!

March 23, 2026
Unprompted review
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