Zeeandco Reviews 

622
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

very bad expereince recomened not to buy any product reason is this after submitting order they did not reply any quiree about product

Rated 5 out of 5 stars

First time using the online store. Good range and easy ordering. Made order approx 8pm on a Tuesday evening. Email confirmation straight away. Shipped Wednesday and delivered Thursday am. tracking num... See more

Rated 4 out of 5 stars

Bought a stone island jumper- got next day delivery free with DPD so it came fairly quickly. Really happy with the product and zip protected case however disappointed that the outside packaging was a... See more

Rated 5 out of 5 stars

I made my first purchase online recently from Zee and Co and I’ve got to say I was well impressed. Having ordered my Belstaff jumper at nearly midnight Thursday, I was swanning around 200 miles away i... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

For more than three decades, Zee & Co have brought Designer fashion to the high street. In that time, we have introduced hundreds of exquisite clothing brands to our customers via our shops and online retail site. Our ever-growing roster of designers and fashion labels means that we continue to provide a mix of the very latest styles and innovations, from new or up-and-coming labels to the established designer powerhouses. We're as passionate about clothing as our customers, so that's why we make sure to stock garments from amongst the best brands in the world.


Contact info

3.3

Average

TrustScore 3.5 out of 5

622 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(622)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

I needed to change the delivery address so emailed the site. I got an immediate reply and Ellie and Olivia sorted the change of address for me straight away.
My order is being delivered tomorrow.

January 16, 2022
Unprompted review
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Rated 5 out of 5 stars

The service at Zee and Co is always…

The service at Zee and Co is always excellent, and this is what sets them apart from others including Flannels. Shipping is always fast, and the sales are often very good and quite regular too - and they often have medium items in the sale, unlike many other companies that seem to only have XXS or XXL in the sale! Highly recommended.

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Really happy with the service I had received, and very quick delivery , will be ordering soon again

January 7, 2022
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Rated 5 out of 5 stars

Excellent customer service from order

Excellent customer service from order, delivery and returns
Dealt with Zoe who was very friendly, professional and nothing was too much trouble
I will be using this website for all future orders

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Zoe replied to my email within minutes and was extremely helpful and had a great attitude. They understood the scenario perfectly and couldnt have dealt with my return situation better. 5/5

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, ordered arrived on time packaged lovely, item was returned as I ordered wrong size, refund was quickest I've ever had, highly recommend and would use again, great company.

January 6, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

I bought a pair of sliders and payed using my pay pal account ! But I didn’t realise that my old address was saved on it ! I called the company and the lovely Grace helped me, she got the parcel returned and sent to the correct address in a matter of days ! I honestly couldn’t thank her enough ! She was so helpful definitely gained a loyal Customer ! You can trust Zee&Co . They will go above and beyond to make sure their customers are satisfied !

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing response

Thank you to Olivia for helping me out today. I ordered a flat cap for my partner which was slightly too small. I couldn’t find the relevant label to return this item and so emailed and explained my problem. I got a quick response, with an attachment with a label to return this and for free. What a nice feeling to have an issue dealt with so quickly and smoothly, that doesn’t seem to happen much nowadays. Also the item I did order came very quick and packaged lovely. Highly recommend.

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

5 outta 5 across the board

id give this shop 5 stars purely on the quality of the items at sale price but the processing time and delivery were top notch!!

ordered on new years eve and got delivery on 2nd jan

exceptional!!

January 2, 2022
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Shout out to Olivia for helping with the tracking of my order. Gives the customer real confidence. Defo will be back shopping with this company!

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experience shopping with Zee and Co - highly recomend

I don't often leave reviews, but I have been so happy with my experience with Zee and Co I wanted to share it as I often read reviews before making purchases online. I had a question regarding sizing and they replied almost immediately. I went ahead with the purchase on Saturday and selected the standard shipping method. I received a text from DPD saying it will be delivered on the next day (Sunday), which was a great surprise, especially considering such a busy time of year. The item arrived, it was packaged beautifully and I'm delighted with the product. Thank you Zee and Co and especially Zoe. I will be purchasing from you again soon :-)

December 21, 2021
Unprompted review
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Rated 1 out of 5 stars

Be careful, they won’t refund returns USE PAYPAL OR DONT BUY FROM THESE SCAMMERS!

They deserve 0 star rating this awfull company, I returned a item back using their returns label Royal Mail tracking showed it was delivered to them yet they claimed they have not received! I actually believed them until the un educated lady from customer services send me a message trying to threaten me with fraud squad team lol after I opened a PayPal dispute after reading the reviews, Clair emailed me to say “Royal Mail have said the returns gps isnt same as their address and the post office isn’t a registered post office I used” lmao how laughable, lucky for me I used PayPal to pay abs I also had photos of the returns receipt and a photo of the parcel with returns sticker on showing the tracking number all this evidence was enough for
PayPal to refund me my money, please DO NOT BUY FROM THEM they need to be exposed because Iv read many review of other customers having this problem where they return a item using there tracking number and they are told it’s not come back, I spoke to Royal Mail head office who even confirmed that Zee&co did not come enquire about the parcel I returned and they confirmed my tracking was genuine, wow I’m Amazed they think they can scam people, karma will get them ima true believer that if you scam somebody karma will get you!

December 11, 2021
Unprompted review
Rated 1 out of 5 stars

Would not give refund for unworn & unboxed shoes

my boyfriend purchased a pair of shoes from in store I called him as soon as he had made the purchase (he hadn't even left the store yet) to tell him I had got him the shoes already for Christmas. He asked to return the shoes but was refused a refund. No where on the website does it state refunds won't be given in store. He was also not made aware at point of purchase that he would not be able to return. He was only offered an exchange. I would just like to reiterate he had not even left the store with the shoes and was still denied a refund. Absolutely appalling customer service will never be shopping here again and definitely would not recommend it. I have Never heard of purchasing something and not being able to return it obviously unless it was because of hygiene reasons but these shoes had not even been worn.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I called them about an order and they could not have been more helpful. Deliveries have been quick.and really pleased with my items.

December 5, 2021
Unprompted review

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