Zeek Reviews 

1,021
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Nothing but trouble with this company from day one Hostile bullying promising me the earth and coming up with 3rd rate work I feel like ive been well and truly conned no more money from me

Rated 5 out of 5 stars

I've used the sister site without issue before and that's been good. Got caught out by not realising zeekshop was different to zeek marketplace (my own carelessness), but zeekshop we're very quick to... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and experience! Bought a gift card which needed to be replaced - the team were very helpful and swapped my card over without any argument. Also easy to communicate with o... See more

Company replied

Rated 1 out of 5 stars

'Purchase Failed' error message every time i try to use my (rather large) Zeek credit. As per other users, reported online via social media and their help centre but no response. Gutted. Website seems... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Save money with discounted gift cards for your favourite stores. Make money from gift cards you'll never use!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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2.7

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(1,021)

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Rated 1 out of 5 stars

Avoid

Avoid. Will not pay me out the money they owe me for some Google Play Cards. Do not respond to my emails whatsoever. Can't find a phone number...

February 26, 2019
Unprompted review
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Rated 1 out of 5 stars

Their system dosen;t work i used my…

Their system dosen;t work i used my account long time with no issues but now i van't pay with my paypal account due to technical glitch.
I try to contact them and explain the problem but they didnt help me at all..They told me to change paypal this is ridiculous ..Even the phone verification dosent work..
The site has huge problems and the customer support is BAD..NO HELP AT ALL no phone number to find a way out nothing they play around..and they dont wanna do something about there are other sites out with better support..AVOID..

February 26, 2019
Unprompted review
Rated 1 out of 5 stars

Purely a scam.... like the Fyre!!!

When I try to login it says we are facing difficulty with iOS devices, when I use windows, it still does not let me login. Messages to Zeek go unanswered. I have lost my money because I cannot use any credit on my account. People have reported that Zeek are facing financial difficulty and looking for a buyer but I think this an elaborate scam. Please be aware and avoid Zeek.

February 24, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid

Rumour has it that Zeek is in financial difficulty and is seeking a buyer for its business. I have £44.40 of so-called Zeekchoice credit which is useless because any attempt to spend it on a gift card results in a “purchase failed” message. Email requests for an explanation go unanswered. Fortunately I used a credit card to buy this “credit” and I’ve made a claim against the credit card company. Even in the unlikely event that Zeek sells this excuse for a business, I won’t be using it again.

February 24, 2019
Unprompted review
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Rated 1 out of 5 stars

This is definitely a gift card wake up call...

I have been using Zeek for a few years now and have bought well over one hundred gift cards, only one of which I have had a problem with and my money was refunded promptly when it turned out the original seller of the card had used them! However, I now have £140 in credit I cannot use and the two £50 John Lewis giftcards already in my wallet have been declared void even though they are valid until 2021 and had full balance on them when I purchased them just after Christmas - as after my previous problem I checked on JL website gift card balance check as I now do with any cards I purchase through Zeek. Really not impressed with lack of info from the company with what's happening. It's like HoF all over again...

February 24, 2019
Unprompted review
Rated 1 out of 5 stars

Repeated glitches and problems with the retailer - oh dear, Zeek!

Repeated issues with logging in. I have a credit of approximately £100 on my account, but I just cannot access it since Zeek are completely ignoring my numerous messages requesting their assistance. I attempt to log on, click "log on with email", receive the automated email into my inbox, but that is where it stops. As a result I cannot access my monies to spend them on some vouchers. Zeek are totally ignoring my requests of assistance. It's my money and yet they are not allowing me access....It's been two days now since I first messaged them.

February 23, 2019
Unprompted review
Rated 1 out of 5 stars

Do not use

Have tried to log in to my account to use a credit for almost two weeks now. Never receive the necessary link to my email account. Have contacted customer services. Despite receiving an automated link with a case number, no reply has been forthcoming to my complaint. Have contacted them three times now. Cannot find a phone number.

February 22, 2019
Unprompted review
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Rated 1 out of 5 stars

I would like to know why they are still…

I would like to know why they are still allowing people to buy & sell gift cards. I just tried it & it works, but if you have a credit balance on your account it won't let you buy any cards and says purchased failed.
I thought once a company went into receivership all business had to be halted.

February 21, 2019
Unprompted review
Rated 1 out of 5 stars

Is Zeek Shop even trading…

Don't know if Zeek Shop is even trading. I have over £80 in credit, and they have not sent me a link to log on … despite trying for over 2 weeks. They have also not responded to my contact requests!!! Very poor indeed!!!!!!

February 20, 2019
Unprompted review
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Rated 1 out of 5 stars

Very poor company

Very poor company, Take your money then you cannot sign in to your account, cannot get hold of anyone and they just ignore you.
I cannot see how this firm is still being allowed to trade.

DO NOT USE!!!!

February 20, 2019
Unprompted review
Rated 1 out of 5 stars

Delayed payments, delibirate ignoring of emails.

I had a gift card that I was trying to sell because I was short on cash, so I used zeek, everything seemed to go fine, my card was sold and all i had to do was wait for the payment. It was sold on the 26th of Jan and I was told to expect a payment by the 06/02, now it's the 20th of February and still no payment, we exchanged e-mails and they informed me that there had been a delay, fair enough, I asked for a date of when my payment would be due they said they don't know but will keep me updated. After this they stopped replying to my emails, I have sent 3 e-mails out and got no response. They are obviously just taking the mick at this point. DON'T USE ZEEK, USE ANOTHER ONE.

February 20, 2019
Unprompted review
Rated 1 out of 5 stars

It looks like thay have financial…

It looks like thay have financial troubles. I have 120£ preloaded on my zeek shop account + 50£ H&M gift card. I can`t use both as thay has been disabled my account with no reason. There is no answer from zeek email help support, doesn`t matter 24h or 48h after. They not respond. I will never trust them again but I will try get my money back.
Beware this webside. The deals looks great but on the end you will lose.

February 19, 2019
Unprompted review
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Rated 1 out of 5 stars

Company in administration please people…

Company in administration please people read this only new sales/purchases are blocked the issue is they are not honouring owed monies only, although they closed the hq end of last year they obviously knew this was going to happen. If they honour owed monies we will be lucky, it's poor management on their part communication wise and financially... the company was trading for years with no problem. Last received message from a Vanessa at Zeek said we haven't forgotten about you and will update you asap on 02/02/2019. This was a lie...

February 19, 2019
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Do not use, sold a gift card in January & still waiting for payment, no response to emails, can’t sign into account.

Avoid at all costs - very disappointed

February 19, 2019
Unprompted review

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