Zeker & Mobiel Reviews 

486
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff is always courteous and friendly on the phone; you get a call back promptly, and the technician is always informative and helpful. Having this service has been extremely helpful and stress-f... See more

Rated 5 out of 5 stars

Very quick and professional help. Planner always kept us up to date about arriving hours of service. Issue was solved and we got a good advice for future.

Rated 1 out of 5 stars

Please do not feel obliged to sign up with them. They come to your door and push you into giving your details and try to make you sign. You always have the right to think about things before sig... See more

Rated 5 out of 5 stars

Express service which I have not expected. I raised a complaint late evening and got a call in 30 mins to check for an appointment slot. They reached on time and fixed the issue. Great service

Company details

  1. Drainage Service

Written by the company

Jaarlijks kiezen meer dan tienduizend mensen voor de zekerheid van de 24-uursservice van Zeker & Mobiel. Het grootste particuliere ontstoppingsbedrijf van Nederland voor onder andere rioolontstopping. Onze deskundige medewerkers zijn gespecialiseerd in rioolontstopping en andere ontstoppingen en gestationeerd in heel Nederland.


Contact info

3.9

Great

TrustScore 4 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(486)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

I'm a new homeowner
A sales person knocked on my door.
He claimed that all the other homeonwers in the block are subscribed to this service. That just last year they cleared a blockage in this very house.
He said that every october they come to sign people up. I said I need to consult with my neighbors and think about it, but he said that he already came last week (supposedly I wasn't home), and that I have to sign right now. And that I can't call them back later, it has to be signed in person right now.
Once he saw I'm not signing right there and then, he lost his eagerness and just left.
Seems very fishy.

October 7, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Shady company, avoid at all costs

Came to knock on our door last year, and asked if we'd be interested. We originally said yes, and the salesperson said they'd send us an email so that we could choose our package. Obviously, this was never done, and they automatically "subscribed" us to their most expensive package by withdrawing that money from our bank account. After one year of having paid them for nothing, since we didn't need them, I saw that same amount withdrawn from my account again. I asked for the bank to revert that payment, since we got no notification whatsoever that this would be renewed. But then suddenly, they came out of their silence only then, to say that we'd need to pay them extra, since the cancellation takes one month to come into effect. This service is pure and simple robbery. Avoid this service, and their shady practice.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Always there to fix my issue

I have been a customer for a couple of years, thankfully only needed to use their services a few times. But always turn up and resolve the issue, which is mainly a blockage in the shower.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

I would definetly not recommend this…

I would definetly not recommend this company since:

1- when I had contract with them I asked them to come and do plumbing, but the technician came over and said it is not needed for now. that time was close to end of the contract and wanted me to renew the contract for another year.
2- they sign contract with you but without letting you know they renew the contract and force you pay for one more year.
in general I would not recommend this company for both professional and financial reasons. think about other companies.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

True to its word

The company does what it says it will do during the sales process. Quick and friendly service to any issues related to leakages and blocks.

June 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Feels like a scam

Feels like a scam. A salesman came to my door and started explaining how previous owners (3 years ago) used to have this subscription. He also said that the subscription is almost a necessity due to sinking houses and every house in the neighbourhood has it. Well, up-to here it was not a problem. However, I was misled into signing up for it stating that it is monthly cancellable (just like an insurance). However, when I got a call later confirming the subscription, it said the contract is for 1 year. This sent my alarm bells ringing.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I just moved to my apartment. The person came to my door and told me that it is a compulsory subscription and it is owned by all other apartments in the same building complex. I assumed it is one the compulsory shit when you own an apartment. However, a person called me with a anonymous number (which is also indication of scam) and asked me if I approve to continue with my contract. I asked is it compulsory service? She said no. I said why did your colleague told me so, she said I don't know. I asked to cancel my contract because it was just 5 days after that dude came to my door to fill the form. She directed me to the website to terminate contract and ta da! On the website it says you need to send a letter for termination! I filled the form below and if they don't cancel it, I will go to the court with all video recordings of my security camera for front door and report this!

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Run away from this guys. They knock on the door, make you sign a contract without you noticing (saying they are from the municipality and they take care of the entire neighborhood), give you 14 days of consideration to cancel but make it as difficult as possible for you to cancel. Email is not delivered (and they know), the form on their website does not work (and they know), the lady on the phone says she cannot do anything for you (and claims she is not the one knocking on our doors - but she is aware of the lack of transparency)… I don’t understand how can anyone think that they will have a sustainable business if they act like this. I’ve sent a registered letter and I’m waiting for the confirmation of this yearly contract that I don’t want.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive tactics and dishonest practices – stay away

From the very beginning, the recruiter used vague language and intentional omissions to lure me in. “You’ll decide later,” he kept saying. What he didn’t mention — not even once — was that I was being signed up for a subscription.

Fast forward 14 days, and I receive a confirmation that I’m locked into a monthly payment plan. When I tried to cancel, I was told I had missed the cancellation window, and now I’m forced to pay for an entire year of a service I don’t want and never agreed to knowingly.

This is not just poor communication — it’s deliberate manipulation. A trap, disguised as a friendly onboarding call. It’s clear this company relies on deception as a strategy to inflate its client base.

Honestly, it would be easier — and smarter — to pay once if and when you actually need help with sewerage, rather than get locked into a pointless monthly subscription for absolutely nothing.

Do not fall for it. There’s nothing professional or trustworthy about being tricked into a contract. If you're considering working with them — run in the opposite direction.

July 18, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

asking iban at your door front

So dodgy that they’d show up at your door front and ask for your personal informatio as well as iban details. If it’s a legit company, the way they run business is ridiculous like scammers.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Pushing to sign the contract

Two guys called my door and tried to push me to sign the contract with them straight away. When I declined and didn't want to provide my bank details, they became rude and pushy. To be honest, they seemed like a scammers.

February 11, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Unreliable and commercially unfair

Whoever put one star here, is right. These people make you believe that everyone has a contract with them and they put a lot of pressure on you to make you sign. They tell you things like “today is the last opportunity”, “you must sign now or never”, “you can’t read the contract and decide later”, “VVE covers this and we cover that”, “the previous owner had a contract with us, now it’s your turn”.
This is the typical approach of a scammer. Whatever service they actually provide, if this is how it starts, you better choose someone else. If they make you sign, remember to cancel immediately via registered mail and report them to the relevant authorities.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

That’s absolutely a scam

That’s absolutely a scam, when they try to make you sign for a great deal only now, otherwise the price will be higher and they push you to sign now. If you sign you can’t get rid of them and they will charge you every month for nothing!

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

door sales scam

door sales scam! got a sales person in front of my door today , he was trying hard to scam, I did not subscribe but really annoying this type of scamming!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

ZM = Great service

I pay for ZM monthly (15 euros) and both times they came within a short period and provided excellent service. I had Marley come by twice to de-clog the pipes; he was super nice, professional and helpful. He even went above and beyond to help me with my sink that I was having trouble fixing. Would highly recommend him and the company !

September 11, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good experience

Appointment process was smooth and a person visited same day and provided efficient and friendly service and took the effort to fix the root cause. Thanks

April 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look