I've waited 3 months for my products (after making payment) and have yet to receive them. Poor response time on emails when requesting updates. I have now requested a refund of the monies paid. UPD... See more
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Review summary
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I've placed an order on the 25th February. I have not heard anything regarding my package. I've emailed and WhatsApp them, yet both have been ignored. Once I posted my review they messaged me... See more
Great customer service & good quality products. Couldn't be happier.
Great customer service. All my questions were answered and I’m very happy with my products. Will be ordering from them again.
3.6
Average
35 reviews
No history of asking for reviews
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Happy with delivery time & service
March 5, 2026
Unprompted review
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Great customer service
Great customer service. Happy with my product. Will order again.
March 7, 2026
Unprompted review
Order Not Received
I've placed an order on the 25th February. I have not heard anything regarding my package. I've emailed and WhatsApp them, yet both have been ignored.
Once I posted my review they messaged me asking me to take down my review as they are awaiting stock. I'm still waiting till today to receive my package (26/04/2026).
On Wednesday (29/04/2026) I tracked my package and saw it was at my local post office. Also for reference when we order it advises that it will be delivered to the address the buyer advises. It was sent to the post office. No communication was advised that it is there or any reference for collection. When I tracked the package it showed it was at the post office for over a week. I collected it and a week later I received an email from your company advising it is at the post office.
The company did contact me to check if I have received my package during the month of May. You do receive the items you order, its just the Communication is a bit poor.
February 25, 2026
Unprompted review
Placed my order on the 27th January…
Placed my order on the 27th January 2026 to date I have not received anything no communication. Online orders normally take 3 to 4 working days. But this company service is so poor.
January 27, 2026
Unprompted review
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Very happy with my purchase
Very happy with my purchase. I 100% recommend them!
January 2, 2026
Unprompted review
Same problem as last time
Same problem as last time, no communication, ordered 20th January got told they have my order, same story as before. When you write a bad review they send mails every day asking you to remove it. You then get your order and they continue to harass you, however you dont hear from them when you asking where your order is.
February 3, 2026
Unprompted review
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Poor service
Poor service
I placed an order on the 17th December and since that no update on my order, still waiting for my order. I have sent emails no reply. It feels like a scam.
December 17, 2025
Unprompted review
Zentrava Service
Took a long time to receive my parcel. They eventually made contact. Service 3,5/ 5.
November 18, 2025
Unprompted review
The service is top notch!! Great company to deal with!
The service is top notch!!! I am still testing this bit great taste and I do have more energy and feel better! Will give a better review when i have finished my month!! But this is the tastiest and energy and no brain fog great!
November 30, 2025
Unprompted review
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