Christmas Cases Phone Covers Reviews 

43
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID - This watch appears to be nothing but a rebranded smart watch using extremely poor wearhealth app and charging about 5 times the legitimate price. Also appears to having phishing software attac... See more

Rated 5 out of 5 stars

I bought the ze pro received it two months ago, and it is better than advertised I get at an average 14 days on a charge instead of the 7 days advertised the blood pressure, oxygen, and pulse works go... See more

Rated 1 out of 5 stars

Watched failed to recharge after 3 months sent ZE a 3 minute video which they've said have passed onto their tech dept, beginning to think I've been conned, customer aftersales service is crap. Do you... See more

Rated 5 out of 5 stars

Outstanding watch on paper. Beautiful intro and colorful image's. After reading the reviews I spent the money for the watch for a couple of big cheese burgers and fries with a chocolate shake with whi... See more

Company details

  1. BMW Dealer

Information provided by various external sources

Welcome! www.xmascases.com is an e-commerce company selling fashion accessories. Our accessories are unique. Price is low and quality is high.


Contact info

3.1

Average

TrustScore 3 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(43)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service and excuses

I ordered a watch from Zesmartwatches. They charged my credit card on 29 September. On 2 Oct they acknowledged my order and said the watch was on its way from Fremont, CA. On 12 October I inquired the status of the shipment and was told to be patient because the item wasn’t really shipped on the 2nd. Instead it was only ordered to be shipped from Singapore or South Korea and that would take whatever time it takes for a cargo ship to transit the Pacific Ocean. Then it would be entered into the USPS ground parcel post and would take another 7-15 days to reach me. Be patient they said. This is not the 1800s. I’ve ordered and received computers directly from the factory in China in 3 days. You people take month; use my money; and, then tell me to be patient. I don’t think so. Oh, and I almost forgot. Cancellation or return only within 7 days of ordering. That’s another laugh...only I’m not laughing.

Now ZE Smartwatches replies and asks me if I ordered the item shipped Express for an additional $20. No, I didn’t think I needed Express from California. Turns out the US Post Office is at fault. It accepted an order to ship the item from ZE Smartwatches instead of the actual physical item. But then that’s sort of like purchasing a book of stamps from the USPS. You might say that you shipped the package because you purchased the stamps. But if you never actually put the stamps on the physical package, and delivered it to the Post Office you have not shipped it. Nice weasel words ZE Smartwatches, but you still haven’t shipped the item, even though the USPS says (by its Tracking Number) that the item was picked up in Fremont, CA on Oct 2 by a shipping partner. Today is day 16 from the date of the actual order. The tracking number from USPS is unchanged in detail from Oct 2,

October 13, 2019
Unprompted review
Christmas Cases Phone Covers logo

Reply from Christmas Cases Phone Covers

Sorry for inconvenience caused. Did you order with express shipping with $20? Otherwise it would take up to 21 days. Thank you.

Advertisement
Rated 1 out of 5 stars

Order “lost” in transit

Ordered watch, received notification it was picked up. Received tracking information and from there nothing. No updates, says was picked up and not received by USPS. Beware!

They do not tell you it is shipping from S. Korea. They do not tell you if you do not pay an additional $20 it will take up to 21 days. Then it takes over 21 days.

October 10, 2019
Unprompted review
Christmas Cases Phone Covers logo

Reply from Christmas Cases Phone Covers

Sorry for inconvenience caused. Did you order with express shipping with $20? Otherwise it would take up to 21 days. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look