The overall ordering process is simple…
The overall ordering process is simple and their website offers a wide range of decorative and household products. However, my experience with order fulfillment has been highly disappointing. Despite an order being marked as shipped for more than a month, there was no tracking update, and repeated follow-up emails went unanswered. This lack of response and support seriously undermines trust in the store.
While some online review platforms estimate Zest Store as likely legitimate with a moderate trust score (around 62%), the absence of accessible customer support and failure to provide timely resolution for delayed or missing orders remains a major concern. The store needs to improve its customer service, communication, and post-sale support to truly meet expectations.
Rating: 1/5
Key feedback:
Good product catalog and easy ordering.
Extremely poor after-sales support and order tracking.
No accessible direct contact, no timely response to complaints.
I do not recommend Zest Store unless they make significant improvements to their customer service and accountability.
