World of Books - Sell Your Books Reviews 

101,532
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 14,072 reviews, reviewers overwhelmingly had a great experience with this company, often mentioning how reliable the service is. Customers find the platform very simple and easy to use when decluttering their homes and giving unwanted items a brand new life. People really appreciate the smooth trading process, the clear website instructions, and the prompt payment issued once the packages are checked. However, some customers also noted that the financial offers provided for used books can sometimes feel very low and disappointing. Some people were dissatisfied with occasional administrative problems, mentioning instances where sent items were marked as not received or payouts experienced unexpected delays.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform very easy to use for buying and... See more

Product

Customers had ambiguous experiences with product, often praising the simple, effortless process of scanning... See more

Payment

Consumers find payment to be positive, highlighting quick bank transfers, helpful notifications throughout... See more

Service

Clients share positive opinions on service, highlighting reliable descriptions, convenient home pickups, and... See more

Price

Users describe ambiguous interactions with price, noting that while the process is straightforward and some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought loads of books from here and find them reliable and trustworthy in their descriptions and service. It is a no-frills service, though; personally i would wipe visible grime off a book befor... See more

Rated 5 out of 5 stars

We often buy books from WOB so they are the natural place to sell books to that we no longer want to keep. Sure we don't get as much as if we sold them ourselves but we haven't got the time to put in... See more

Rated 5 out of 5 stars

Never have problems with World of Books! I've had a couple of books arrive that were below a quality threshold and they always refund me. Quick delivery and decent prices. Selling to them works smo... See more

Rated 5 out of 5 stars

The experience is rewarding! Just some quick scans will add books or media, pack everything in a box, World of Books will provide the shipping label, take package to FedEx, or arrange pickup while pro... See more


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

102K reviews

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4.3

All reviews

(101,532)

13,821 reviews in the last 12 months

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Rated 1 out of 5 stars

Broken Website and Courier Company failure.

The web site takes about ten minutes to log into due to a lack of memory on the servers. Easy fix but why has this not been done? Secondly the collection company, DPD, claimed that they couldn't find the address. This is a driver whom has collected from me previously and didn't bother to even get out of his van as the cctv proves. Now the collection has been cancelled and I can't rebook it. Pathetic service from both companies. What's worse is that I am disabled and now have to try to carry the boxes back up to my first floor flat after taking them down to my car to save the driver having to do this.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use app. Clear guidelines and easy to send off parcel. They don't accept all books, and the payments are understandably pretty minimal, but it's still a good way of keeping books from landfill

October 12, 2026
Rated 3 out of 5 stars

You won’t get much but better than nothing

I was going to donate a lot of my books to charity as I’m moving and didn’t have room for all of them but decided to see if I would get anything for them. Whilst World of Books took quite a lot they don’t pay very much despite many of my books being unread and in perfect condition.
They also said a couple of books were missing despite me having ticked them off my list and packed them as I boxed them up. Having pointed this out I did get some money for them. So you will get something but not very much but better than nothing.

October 7, 2026
Rated 4 out of 5 stars

A very simple process

A very simple process, worked well. Would be nice if there was a facility to quote prices for older bookes without bar codes.

October 12, 2026
Rated 4 out of 5 stars

Easy Process with a Few Minor Caveats

Fairly easy transaction on every level…only thing that seemed confusing was getting to the point where a shipping label needed to be printed. That was not very clear. Also, it should be made more clear that the shipping label, once generated, does not show the Seller’s return address. A bit of clarification on those two points might be helpful to a lot of Sellers. Otherwise, an excellent experience.

October 12, 2026
Rated 4 out of 5 stars

Great idea!!

Loved being able to send the books to you to resale and you paid the shipping!!

Fairly quick turn around.

September 30, 2026

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