WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more
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Review summary
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The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more
A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more
Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more
4.2
Great
94K reviews
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Absolute scammers
Absolute scammers. Sent them some books they had offered on. They gave me 20% of what they originally stated. The books were as good as brand new. Their reason for reducing payment: water damaged or mould. There was no damage to the books. They are liars that use any excuse to get books cheap or free as they don't return unwanted books. They say they recycle them but who's to say they don't sell them!!!!
June 1, 2026
Unprompted review
Easy peasy
Downloaded the app and followed instructions. Scanned books I no longer needed and then parceled them for posting. Downloaded the posting firms and sent off . Easy as that.
May 26, 2026
Easy to use app and they paid exactly…
Easy to use app and they paid exactly what they promised!
May 19, 2026
no waste, free pick up, took the lot
I got rid of a load of rare books on banjos, they were in good condition and I didn't want to throw them away and get wasted, I knew WoB could sell them and they picked them up for free and gave me over £60.
May 26, 2026
Great trading experience
Great trading experience. Very easy to upload my books-an immediate price offer.
You only have to find a box-everything else is arranged through’post-it’
A problem free transaction
May 26, 2026
Easy and clear process
Easy and clear process. Great way to clear my book shelves. Collection was really quick and everything went smoothly.
March 27, 2026
I hope you read these reviews
I hope you read these reviews. I have a question/situation/problem since May 29, and I have been trying to get it resolved.
For trade order US_1042187 , I need an additional label to send in a second box. The link will not work. I keep waiting, trying to reach customer service, nothing. SO ... what I just did ... I took one of the books from US_1042187 and started a new trade. That book is in two different trades right now. The second trade is number US_1048220, but now at least I can get a new FedEx label. You do not have to pay the second trade because that book is in the earlier trade and in a box with all the other books from the earlier trade. I will again try to contact customer service tomorrow. But I had to do something, so I did what I did.
June 1, 2026
Unprompted review
They were very supportive and helpful…
They were very supportive and helpful when I had a problem with the delivery of my books
May 26, 2026
Disappointing trade
This was my 2nd trade with World of Books, and to be honest, I was disappointed. 3 of our items were registered as "not received". Before sending, we checked the titles and the number of items sent against the list several times and they were definitely included in the package. Just so happens that 2 of the items were amongst the highest priced items in the package and both of them were brand new! I would strongly suggest that World of books needs to take a look at their checking procedures. This significantly reduced the money which they paid to us.
On the plus side the pick up procedure was very good - we used the DPD option.
Using the scanner on the app was very quick and easy.
May 26, 2026
It was very easy to sell my books
It was very easy to sell my books, hassle free and now someone else will get to enjoy them.
May 26, 2026
They have gotten progressively better…
They have gotten progressively better over the years
May 11, 2026
Really easy process throughout.
May 26, 2026
Easy to use and send books off
Easy to use and send books off. Payment is as suggested and prompt.
Thank you.
May 26, 2026
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