My first balance test was 12:1 and. now I am 3:1. I am feeling terrific. My joints are feeling supported, my energy is better, my mind feels more supported, I am back to jogging, and I am no longer wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Products seem to be okay, will see soon after I complete the 2nd blood test. The main issue is the DPD, which is the most unreliable delivery service in Hungary. It took ~2 weeks to get my first deliv... See more
Product is excellent! Thank you. But 6 monthly subscription costing and pricing very confusing. I got 2 bottles and paid for 2 up front. Then 30days later I got billed for another bottle and was not s... See more
Zinzino changed my life. Unfortunately the awareness for Omega 3 and its importance for our health has yet to be developed. Also the other products are groundbreaking and in their range of products I... See more
Company details
About Zinzino
Written by the company
Zinzino is a global D2C company from Scandinavia specializing in biomarker-based, personalized nutrition. Founded in 2005, it is a public limited company with its shares listed on Nasdaq First North Premier Growth Market. Their test-based, scientifically proven nutritional supplements are available on more than 100 markets across the world. Zinzino owns the Norwegian research and production units BioActive Foods AS and Faun Pharma AS. The company headquarters is in Gothenburg, Sweden with additional offices in Finland, Latvia, Norway, USA, Australia, Hong Kong, Malaysia and India.
Contact info
Hulda Mellgrensgata 5, 421 31, Västra Frölunda, Sweden
- +46 31 771 71 68
- Reviews@zinzino.com
- www.zinzino.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zinzino Balance Oil
Their delivery of product is organised and efficient, hassle free!
Į beelive your business model is…
Į beelive your business model is designed to lock peoplebin.I heven't seen ant ressuts from the supplements ,so I'am going to stop using them
Too costly for the quality
First of all, after being a customer of zweite in the original form since 2013 I am here to say that they have done nothing but reduce the potency of the original drink mix and increase by double the price. Absolutely disappointing. I had to change bank accounts and card numbers in order to get the payments to stop coming out of my account after going through all the massive steps That they wanted to get the service stopped. Only the rich or decently well off people can afford this. So anybody with health issues who are single parents like myself will not be able to afford this product. Excellent product for the migraines, anxiety, depression stuff like that Not to mention anti-inflammatory properties and just overall feeling good like I said, the potency has decreased over the years and no I did not take it or have not taken it from 2013 up until now. I would give myself six months breaks and then I would go back to taking it again just because I didn’t want my body to become immune and need more. I’ve tried other stuff and to match the original potency of zeal has not been found yet, but the current potency of zeal is a joke and definitely overpriced. They don’t care about the customer they just want the money. And I cannot believe zurvita sold out to these people. I will be getting the word out to my clientele as well because all I’ve done is pushed this company for people to feel better. Terribly disappointed..
Both my husband and myself are taking…
Both my husband and myself are taking the oils
I think there starting to help
AVOID AT ALL COSTS! All they care about is your money!
Told that you sign up for 6 months, signed up in October, final payment should be March and they are saying I’ve got more months to pay. I have subscriptions for balance oil, collagen boozt - which I think is rubbish my other collagen was better! Really noticed how poor my skin has been since I’ve been on it compared to my other collagen. Also have zinobiotic again not impressed was better off on my other product. I don’t see or feel any different other than being out of pocket and they won’t let me cancel! Also it seems they can only answer one query at a time and pretty much only once a day except today I got a second email that also ignored the fact that I’ve asked where my order is AGAIN. They are just concerned about the money, it’s all money related. I have contacted this company about using their zinobiotic product and was asking a question of how much to take and instead of giving me an informative answer they just wanted to push more of the product on me. The person was a salesperson I’m sure and not someone who actually knew the product at all
Normally their products arrive within a few days of paying, a week later and it’s still processing no good for me as this has made a mess of my schedule that was suggested by their rep for taking everything. I am totally out of their collagen and should’ve started that on the 1st March it’s now 5th! , not that I found it’s that great anyway. Also due to go on holiday so can’t take it with me as have no checked baggage. All they care about is the money! Avoid at all costs!
Wished I’d never bothered! People you speak to are sales people hard to get hold off on chat and useless on email!
Outstanding effect
I like the effect. Taking zinzino for half a year and as a result I didn't get any usual respiratory disease during the winter time. My hair became more shiny. My sleep is better.
Quality product
Quality product
Efficient
Good communication
Speedy delivery
Very good admin
I have watched the recent video and…
I have watched the recent video and have passed it on to family and friends that would benefit from it. Thank you
I have started to use ZinZino products…
I have started to use ZinZino products as I was recommended by my doctor during my physical exam and I have ordered my ZinZino Balance test and Balance oil since then.
Zinzino omega 3 Tuti Fruti oil
Zinzino omega 3 Tuti Fruti oil is a good addition to my diet, especially post operation. It really assists with recovery of vital parts of my body, resulting in a healthier, happier system. Lovely product!
Zinzino Balance Oil
I would like to review on a product Zinzino sell
Zinzino Balance oil - in a nutshell - It turns back time
Excellent communication and feedback
Perfect for health !
Company is doing very good, products ar good for health, worth for that price. Service, delivering - all is fast and at highest level.
Excellent Product, Deeply Disappointing and Unethical Business Practices
I genuinely like the product itself. The oil is of high quality and, from a nutritional perspective, I have no criticism whatsoever. Unfortunately, everything around it is deeply disappointing.
The customer service and overall business model leave a very poor impression. Ordering is straightforward, yet cancelling requires written correspondence with the customer service team. Even after providing written notice well in advance of the end of my six-month term — and receiving confirmation that the subscription would be cancelled — payments continued to be deducted from my account. That is simply unacceptable.
Equally frustrating is the rigid subscription structure. You are charged monthly, yet you cannot properly adjust delivery frequency to match actual consumption. As a 90 kg male taking exactly the recommended daily dosage, I consistently ran out of oil before the next delivery. The system does not appear designed around customer needs, but around locking customers into ongoing payments.
The broader referral structure is also troubling. When ordering online, there is no clear transparency about how the commission model works. I later discovered that a random individual listed on their website in Sydney would financially benefit from my purchase — despite never having had any contact with me. That lack of disclosure feels disingenuous.
In summary: good product, extremely poor customer experience and a business model that feels unnecessarily restrictive and ethically questionable. I would strongly caution others to read the terms very carefully before committing.
The product is very effective
The product is very effective. Arrives on time in secure packaging.
I found it very difficult to find how…
I found it very difficult to find how to use my loyalty point balance
Having tried three times and on each ovccaidion when reaching the payment option there was no option to pay with points balance so I had to ask my rep to assist - not very customer friendly
Also I’ve tried numerous times to register my gut health test and again found it very difficult to find a way to log the code number - even after speaking to max in customer services twice! I’m quite computer savvy so if I’m finding it unclear - I dread to think about other users difficulties !!!
May use AI-assist with repliesRead more
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








