ZOEVA Cosmetics Reviews 11,054

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

There is no point to have only a great product and a lovely insta. You need logistics and infrastructure. Also a bit of advice. You offer people products, when tou are in no position to deliver them,... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely impressed with the quality of these products. The eye pencils are absolutely amazing - they glide on effortlessly, are incredibly smooth, and the pigmentation is outstanding. I’ve nev... See more

Rated 5 out of 5 stars

Fantastic products and equally impressive customer service from Julie. I have 8/9 eye pencils and they are brilliant as is the lip pout pencil amongst other purchases I’ve made. I had previously... See more

Rated 5 out of 5 stars

I’ve purchased a couple of these eyeliners now in different colours and they’ve all been lovely so when a new colour caught my eye I had to order it straight away! The process was quick and easy and I... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer

Written by the company

At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

Happy buyer

Purchased some eyeliners which are amazing! Had a little issue, nothing to do with the product itself and contacted customer services. Wow! They were so helpful and sorted me promptly. Really impressed by the product and the aftercare.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

A great, well run comoany.

My order for one of the eye pencils arrived within 24 hours. I have several of these by the way. This one did not disappoint. They are always very soft and really easy to use and come in such beautiful colours. Now that I’m a bit older I think they look better than heavier make up on my eyes. A great, well run company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

I love all your products. The quality is great and it lasts on the skin.
I was slightly disappointed with the purple taupe liner. Not as purple as it looks on line but I'm sure I'll grow to love it.
Already reviewed the delivery.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Suntorini Bronzer

I just love the Suntorini bronzer. I use it every day and it gives me this natural tanned look. I cannot go without it. It also lasts me 6 months before I have to buy a new one, so the price quality ratio is really good in my opinion. Delivery was also quick and good.

March 16, 2026
Rated 1 out of 5 stars

Never arrived

It never arrived!!

April 2, 2026
ZOEVA Cosmetics logo

Reply from ZOEVA Cosmetics

Hello Belinda,
We’re very sorry to hear that your order hasn’t arrived. Our Customer Care Team has already reached out to you via email to look into this and find a solution as quickly as possible.

Warm regards,
ZOEVA Team

Rated 5 out of 5 stars

EyeSwipe Longwear Cream Eyeshadow Stick

This is my first time buying from the Zoeva website, attracted by their new launches, and I've had a really, really good experience. In particular, the new eyeshadow stick has a quality far above average; I'd say excellent! It's an eyeshadow that lasts, both in terms of its beautiful color tones and its durability. I could define it as exceptional! It lasts for more than 12 hours and can only be removed with a bi-phasic product.
I find the entire website very user-friendly; every product is presented with eye-catching images and specific instructions on how to use it. For me, this is a fundamental aspect in deciding whether a product is right for me or not. The site is easy to navigate, allowing you to add items to your cart and complete the order in just a few steps.
​I would like to compliment the accuracy with which customers are supported after placing an order: the entire process is clear and precisely monitored. The care taken with the packaging and the delivery times are both very good. I particularly appreciated the gift of a mini-size mascara, which I look forward to trying.
​I will soon return to purchase other products, which I hope will have the same high quality as the eyeshadow sticks.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money…

Zoeva has good value for money products. Great brushes (of which I own multiple sets) and very nice bags. Would recommend when you are in the market for synthetic brushes that hold up well.

March 31, 2026
Rated 5 out of 5 stars

Fantastic products and great customer service

Fantastic products and equally impressive customer service from Julie.
I have 8/9 eye pencils and they are brilliant as is the lip pout pencil amongst other purchases I’ve made.
I had previously bought VB ones and these are WAY better in my humble opinion.
ZOEVA’s delivery service is also really quick.
I can’t fault anything. I’ll be back for more for sure.

April 18, 2026
Unprompted review

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