When I chose the standard subscription I did not know that communicating with any woman I found interesting was limited to just a "like." I had a very unpleasant experience prior with another site w... See more
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Review summary
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I always get the ugliest and oldest women's photos set to me, these women look like my mother or older, no good choices and I can't change the settings to adjust the ages. This site is a waste of my t... See more
After 2 years away from Zoosk, I found the same persons on line that have not even bothered to even update their photos. That's my bad for signing up with Zoosk again. However, I have been unable t... See more
Company details
Written by the company
Zoosk is the online dating platform that makes love happen. Discover advanced security, more personalized matches, interactive virtual dating experiences, plus free online dating tips. Ignite more meaningful connections today.
Contact info
United States
- www.zoosk.com
1.8
Poor
2K reviews
Hasn’t replied to negative reviews
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Zoosk predominately FAKE…
Zoosk deliberately sends out their own FAKE messages to subscribers, to make it seem like its a vibrant site with many participating members. Not every profile is fake, but a sh- ton are, and the scum at Zoosk do not care and actually participate in the deception. Its a low end pathetic site.
August 6, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear this! If you received a notification about an interaction that you can’t find, it might be because the user deactivated their profile or our team removed it due to suspicious activity. If you have any further concerns, please reach out to our team, and they’ll be happy to answer your questions. Thank you for your feedback!
Only the front part of the site works. Behind is terrible.
Zoosk provides the front of a dating site. It's behind the scenes where all the games are played. Their 888 last month pointed to a Medicare site. This month it's a 'hot chat' line for guys and gals. I actually have an email stating it costs extra company money to followup on complaints. Any user filing a complaint is automatically suspended. Pieces of software including their Alert screen sometimes display users who never viewed you. Or other users who think you sent them a message when it was the site itself.
THIS IS A BAD COMPANY. DO NOT USE
August 5, 2024
Unprompted review
Reply from Zoosk
We’re sorry to hear that you’re not satisfied with our app. We value your feedback and would love to learn more about your experience so we can make improvements. Please reach out to our customer support team, and we’ll make sure your feedback is taken into account. Thank you!
Too many fake profiles and scam…
Too many fake profiles and scam attempts. It's just about as bad as Elitesingles.com
August 4, 2024
Unprompted review
Reply from Zoosk
Thank you for your feedback! If you come across any profiles that seem suspicious or fake, your help in identifying these profiles is greatly appreciated by reporting them to us right away. Our dedicated team is committed to investigating and removing fake profiles promptly.
Zooks has to many old profiles that's…
Zooks has to many old profiles that's been on there for a very long time I think they should delete those profiles if members have not used the site or met someone and forgot to close there profiles out and weed out the ones that are not here for serious dating
July 25, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear that you feel this way, Tim. Some of our members choose to keep their profiles on our app for an extended period, and we do not actively delete them if they're being logged into, even sporadically. Thank you!
excellent service by Glory
Glory shine and Edmund made my visit to their very helpful and i intend to use this company again in the near future
July 20, 2024
Unprompted review
Very poor dating app I used it years…
Very poor dating app I used it years ago and in all fairness it was ok.
However when returning I opened up an account as a non member and behold 8 messages lots of likes.
My email account mentioned my profile is really popular so I thought ok I will open a premium account and speak to these ladies.
Not was an actual message and when messaging these Real profiles erm that's sarcasm by the way no response and £35 pounds worse off it's a SCAM DO NOT OPEN AN ACCOUNT.....SCAMMERS
July 19, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear about your experience! If you were notified about a received interaction, which you then couldn't find, this is usually due to the user having deactivated their profile, or it having been removed by our team due to suspicious activity. Please contact us if you have further questions. Thank you!
What a waste of $65 for 3 month, don't do it!s
What a waste of $65 for 3 months. I have sent countless messages, received several random views, want to meet me but not responses. This app keeps you on the hook and plays with your emotions. At least Tinder gets you responses when you pay for the app. This is an outright scam. It used to be ok, but now it's a joke. Zoosk is a scam service, as the women are either not receiving the messages or they're not real.
July 17, 2024
Unprompted review
Reply from Zoosk
We are sorry to hear this, Ryan, but we hope you won't give up on your search for an ideal partner. Unfortunately, we cannot guarantee that every interaction or message sent by our members will be meaningful to the recipient. If you have any questions about our app, our support team will do their best to improve your experience with us. Thank you!
I’ve gotten the same men for two years
July 15, 2024
Unprompted review
Reply from Zoosk
Thank you for taking the time to share your experience with us, Sheila. We’re sorry to hear that you haven’t been seeing new matches on Zoosk. We are constantly working to improve our matching algorithms and user experience. If you have any further concerns or need assistance with your account settings, please contact our customer support team.
Its a total scam
Its a total scam. Run the other way. There are no women at the end of your communications. LOL!
July 14, 2024
Unprompted review
Reply from Zoosk
We're truly sorry to hear that you feel this way about Zoosk, Alan. Our goal is to provide a safe and enjoyable dating experience for all our members. If there's anything specific you'd like to discuss or if you need further assistance, please don't hesitate to contact us directly. Thank you!
Rip off.
I had my suspicions seven eight years ago that you're mislead into subscribing when the site informs you that a profile has acknowledged your free 'like' and wants to hear from you. But after subscribing to pursue the woman further there was no response and so it continued and inevitably I abandoned the site since. But a month ago, I thought I might give Zoosk another go but before subscribing, I sent about ten free 'likes' to ten profiles and all of them apparently acknowledged my 'likes' which already got me suspicious having the impression I was being unexpectedly popular and so muggins here decided to subscribe again so I could continue atleast some of those profiles but none of them replied. Big business dating sites are today and will tempt then mislead you into subscribing, they should be sued the money they make! I've got two more months subscription and I bet you apparent interest in me will stir as my subscription draws closer to renewal, I wonder why and if I take my pictures off now, I'll probably get apparent interest, who the F is going to message a blank profile. Zoosk is a complete rip off.
July 8, 2024
Unprompted review
Reply from Zoosk
Thank you for sharing your experience, Alex. We're truly sorry to hear about your dissatisfaction with Zoosk. We strive to create a genuine and engaging platform for our users, and it's concerning to learn that you feel misled. Your feedback is valuable and will be used to improve our services. We understand the frustration this has caused and want to assure you that your experience is not what we aim for. If you have further concerns or require assistance, please reach out to our customer support team directly so we can address and rectify the issue to the best of our ability.
Get REAL Zoosk!!
I don't believe there are any real women on Zoosk. I think all of the profiles are faked by Zoosk. I think they lure you in and then play with your emotions. I've made over 20 attempts to contact these supposed "wants to meet you" or "views". I have not gotten one response. I have seen the same picture with two different names and two different ages. I am trying to find the last love of my life and all I'm getting are phantoms.
Scary.
July 10, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear about your experience! If you were notified about a received interaction, which you then couldn't find, this is usually due to the user having deactivated their profile, or it having been removed by our team due to suspicious activity. Of course, our customer support team will be happy to help you tweak your search criteria so we can suggest different matches to you.
I had a great experience
I had a great experience. You definitely won't be lonely. There's plenty of people on here. Customer Service is great. They take a little time getting back to you, but with great results.
July 9, 2024
Unprompted review
They made out that people had messaged…
They made out that people had messaged me .. and to read their messages you have to pay .. so I paid to read the messages .. and every single person
Was a cut and paste ai message, they trick you in paying by lying to you , absolute freudsters.
July 4, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear about your experience, Paul. If you were notified about a received interaction that you then couldn't find, this is usually due to the user having deactivated their profile or it having been removed by our team due to suspicious activity. If you're still concerned, please contact our support team, and they'll answer any questions you have. Thank you!
So Far so good.
They answer your question in a timely manner. Send them a note on how do i get my story to come on. Cristal answer in less than 24hrs. Perfect instruction.
July 3, 2024
Unprompted review
great mmmmmmmmm
July 1, 2024
Unprompted review
Total scam
Total scam , had the same profiles as another scam sight, can't believe I wasted my time.
July 2, 2024
Unprompted review
Reply from Zoosk
We are sorry to hear this, Steve. We have a dedicated team working to remove fake profiles and prioritize our users' safety. If you suspect any profiles of being fake or suspicious, please let us know immediately by reporting them. Thank you!
They need to be approached with caution…
They need to be approached with caution as once your profile is accepted it stays on the site even when youve cancelled so the profiles appear doubtful as to being active.
Cancelling payment double check it's done.
I found facebook datingbetter and free.
June 29, 2024
Unprompted review
Reply from Zoosk
We're sorry to hear that you feel this way about our app. We'd love to know more so we can improve our features and user experience. Please contact our customer support team and we'll take your feedback on board.
Reply from Zoosk
We are sorry to hear this, Andy. We would like to understand more about the issue you're facing, so we would appreciate it if you could reach out to our support team, and they will do their best to improve your experience with us. Thank you!
I dont believe Zoosk clearly explains…
I dont believe Zoosk clearly explains the functions of the site and that leads to a significant amount of confusion and frustration.
Inquiry leads to a set display of "answers" and not necessary the answers to the questions asked.
I do like your "warning" emails.
June 23, 2024
Unprompted review
I met my partner on Zoosk 2 years ago…
I met my partner on Zoosk 2 years ago and we are still going strong, it was love at first sight and she is my perfect match.
Thankyou Zoosk
Regards
Sam
June 23, 2023
Unprompted review
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