Zutux 

Very good customer service, very pleased with the bookcases, a great fit in a very awkward shaped room! Very impressed with the quality and finish, made in the UK and delivered on time ;-)

First time i have used internet to buy furniture. Extremely helpful website.Wonderful furniture, and quick delivery.Can't ask for more than that.Will definately use this company again.

I wanted a one and a half bowl sink. Emailed and spoke to Zutux about my options. Very informative ended up with two separate sinks one large and one small. Saved a fortune compared with what I was going to get. Delivered next day. Would recommend to anyone.

I've used this company 3 times now, the furniture is excellent and the communication is very straightforward.The Nelson furniture is especially good, made in England, very difficult to find, I am very pleased to wait for bespoke items. There is nowhere else I know of where you can get furniture to fit an awkward space. Well done!!!

I bought a lovely little desk from Zutux at less than half the price of a similar one we were considering from John Lewis. The customer service was spot on and when our desk arrived we were blown away by the quality. Wonderful

I just recived 4 bookcases that i ordered 3 weeks ago, i was a bit nervous about ordering them over the internet 'sight unseen' but i have to say that they are superb, made to exactly the size i wanted and brilliantly put together in solid oak. Would have been 5 stars if they had delivered a bit quicker...

I bought 4 items in 2 orders. In all cases I had to call number of times to trace the order and the delivery. With the last order the goods got lost, I never received it and it took me 2 months and about 20 phone calls to get a refund.
It really is a shame because I was very pleased with the quality of the goods, when I received them, but it really is not worth the hassle.

I ordered at the beginning of July and payment was taken straight away. After 1 week I phoned to find out the status to be told there was a delay and it would be another 2 weeks. Fine - I could wait!. I waited my 2 weeks and hadn't heard anything so phoned back. Another delay........ After waiting again I was told once again there was a problem. I'd had enough - I asked for the order to be cancelled. It took another 4 weeks for me to get a refund after repeatedly chasing them for it. At no point in this whole process did Kitchkof ever contact me to keep me updated. I only got my refund after telling them I was at the point of reporting them for fraud to my credit card company as I believed they had no interntion of refunding me.

Good prices and the ordering process was good, but then I didn't hear anything and my sink wasn't delivered within the week as promised on the website. I rang and was told there was a delay with the supplier and so I waited. ...And waited. I rang again to be told there was more delay, so I waited again. After five weeks I emailed and was told it would be less than a week, but I rang after a week and no delivery date could be given, so I got a refund. It wasn't a painful experience, but they did have my money for 6 weeks and did waste my time trying to sell me a sink they obviously didn't have and couldn't get. They weren't proactive in keeping me informed of delays, so I can't recommend them to others.

I placed my order even though I was a little sceptical about what the quality of the sink and tap would be, as the prices were so cheap! But they arrived next day and completely allayed my initial worries. These are great products and great quality!! I'll definitely be coming back!

Despite confirming order, goods not in stock, so cancelled order. Kitchkof still debited credit card. Had to chase several times for refund - eventually processed, but took four weeks. Ordered same goods from ishoppe - email confirmations and arrived following day - perhaps Kitchkof should look at how ishoppe do things (and at the same price) to understand the sort of service that should be provided to customers

DONT USE THIS SITE! i also made an order here, the site stated the items WERE in stock and would be delivered in 4 days, 6 days later i emailed there customer service team and they said that the items were not in stock and that they wouldnt be for another 2 weeks, therefore bringing it right to the deadline of me needing the items, i sent an email asking if they would be delivered by the deadline date as the order was a present for a friend and i'd have no use for them if delivered after her birthday, with no response, another 12 days later im still waiting for a response and was horrified to see that they had taken 60 pounds out of my bank account on the day i placed the order without even having the items in stock (even though it said they were in stock) i doubt they will ever get back to me, nor send the order, or have the money refunded - from the other reviews ive read, i wish i'd seen these reviews first, i will research companies more thoroughly before using them from now on, a terrible experience

It is rare to find a customer service department that works so hard to please! We are delighted with our new food mixer and the after sales help was brilliant. The sales girl was so helpful and her recommendations were all bang on

DO NOT USE THIS SITE. Money taken from my account immediately when I placed order. Excuses about snow and then no stock.The order never arrived and my emails are not answered now 3 months since they took the money and although I've now cancelled the order I still haven't had a refund. I don't understand how they can be rated on so many search sites - I found them on mydeco

I made a purchase with this site which indicated that as the goods were not in stock they would take 3-4wks to be dispatched.I was also notifyed that stock arrives every 2wks.This was 4 1/2 wks ago.
I was horrified to dicover that my credit card was debited 4wks ago when by law payment should not be taken until the goods have been dispatched.I rang kitchof today and was told they have a problem and could not tell me when I would receive my order.I am now waiting for my refund and will see if this happens as quickly as they took my money. Pay more but get your goods.