X All Reviews 422

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 416 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product's cleaning power and effectiveness, finding it works well for various tasks around the house, including tough grime and mold. They appreciate its ease of use and the fact that it is odorless, which is a significant advantage over other cleaners. Reviewers also frequently praise the staff, particularly for their helpfulness, professionalism, and courteous manner in assisting with orders and transactions. However, some people were dissatisfied with the product's performance, stating it did not work as advertised and was ineffective on certain stains or surfaces. There are also concerns about the high price of the product, with some finding it expensive for the results delivered and others reporting issues with unexpected charges or recurring subscriptions. A few customers also experienced problems with customer support responsiveness and product leakage.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its effectiveness and ease of use, stating it... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the product as excellent and... See more

Order

Clients share ambiguous opinions on order, with some reviewers expressing satisfaction with the ease and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Price

Reviewers highlight significant dissatisfaction with the price of the product, frequently describing it as a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cleaner overall worked okay. It just doesn’t do what you advertise. It smells wonderful but smell is not the important factor. If you advertise that you spray and wipe off then when I spray, I expect... See more

Company replied

Rated 3 out of 5 stars

Ordering and getting the product was quick, but your product doesn’t work as advertised. I am a disabled senior for what I paid for your product. I thought it was gonna be wonderful and it’s not and I... See more

Company replied

Rated 4 out of 5 stars

Initially my order never went through, my card declined thinking it was a scam. I was then spam called for days until I happened to answer. The salesperson was nice despite my aggressive answer to his... See more

Company replied

Rated 3 out of 5 stars

The product is a neat concept, but the promise of cleaning my oven was not what I had hoped. It didn't compare to an actual oven cleaner as demonstrated or described. It has been disappointing sinc... See more

Company replied



Contact info

3.5

Average

TrustScore 3.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

the shopping was fine

the shopping was fine, I was expecting a miracle cleaner, it was not. i have a hard water ring in my toilet I thought this would clean and it did not. thanks anyway.

May 27, 2026
Unprompted review
X All logo

Reply from X All

Hi Margaret!

We sincerely apologize that the product did not meet your expectations and understand your disappointment regarding the cleaning results. While we’re glad to hear that the shopping experience went smoothly, we truly regret that the product did not perform as hoped for the hard water ring concern. We have reached out via email to further review your feedback and assist you accordingly.

Rated 5 out of 5 stars
X All logo

Reply from X All

Hi Kris!

Thank you for your kind feedback! We’re delighted to hear that your experience was simple and easy. We truly appreciate your support and thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

Simply good!

May 18, 2026
X All logo

Reply from X All

Hi Richard!

Thank you so much for your kind feedback! We’re delighted to hear that you had a good experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!

Rated 1 out of 5 stars

Expensive spray bottle

Expensive spray bottle. Nothing more tab wouldn't even dissolve? Did absolutely nothing cleaning wise. Waste of money.

May 25, 2026
Unprompted review
X All logo

Reply from X All

Hi Kim!

We sincerely apologize that the product did not meet your expectations and understand your frustration regarding the spray bottle, dissolving tablet, and cleaning performance. We truly regret the disappointment and inconvenience this experience has caused.

Unfortunately, we were unable to locate an order associated with the information provided. Please contact us with your email address or Order ID number so we can further review your concern and assist you accordingly.

Rated 1 out of 5 stars

"Homey don't play dat."

1. When placing my first and only order, my credit card was declined. Less than 5 minutes later I received an email from US Bank that there was a problem related to my card. USB explained the common issue and gave approval.
2. The next day, X-All phoned me re: the Visa problem. We ordered the X-All. Because of the card problem, he waived the shipping fee.
3. The delivery arrived sooner than estimated.
4. The product does NOT work well. Not so good with the bathtub and grout. Not so good with the grease on and near the stove. I tried cleaning them MULTIPLE times. Those were the primary intended items to clean.
5. Maybe on simple things, like on windows, X-All would work fine?
6. NOT worth the price.

May 12, 2026
X All logo

Reply from X All

Hi Bob!

We sincerely apologize that the product did not meet your expectations and understand your disappointment regarding the cleaning performance and overall value. While we’re glad to hear that the ordering and delivery process went smoothly, we truly regret that the product did not perform as expected for your intended cleaning needs. We have reached out via email to further review your concern and assist you accordingly.

Rated 5 out of 5 stars

Evaluating Product

So far things are ok, but at this time I’d like to cancel any subscriptions, due to the supply I have, I don’t need any additional at this time. I would appreciate your cooperation at this time, Thank You.

May 18, 2026
X All logo

Reply from X All

Hi Deborah!

Thank you for your feedback and continued support. We completely understand your request regarding the subscription, especially since you currently have enough supply on hand. Please contact us via email with your order details so our support team can further assist you with your subscription concern accordingly.

We truly appreciate your cooperation and thank you for taking the time to share your request with us.

Rated 5 out of 5 stars

Finally, a product that works!!

Product does what it claims. The ordering process is easy and delivers in a timely manner.

May 20, 2026
Unprompted review
X All logo

Reply from X All

Hi Darlene!

Thank you so much for your wonderful feedback! We’re delighted to hear that the product performed as expected, and that you found the ordering process easy and the delivery timely. We truly appreciate your support and thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

I t is a great cleaner for all

I t is a great cleaner for all! I am still finding new things to clean!

May 17, 2026
X All logo

Reply from X All

Hello Candy,

Thank you for your wonderful feedback! We’re so happy to hear you’re enjoying the cleaner and even finding new things to use it on. We truly appreciate your support.

Rated 4 out of 5 stars

GOOD PRODUCE

The product was mostly good, I had one spot it wouldn't remove, the rest cleaned up well

May 24, 2026
X All logo

Reply from X All

Hello Carolyn,

Thank you for your feedback. We’re glad to hear the product worked well for most areas and appreciate you sharing your experience. If you need any assistance with the remaining spot, please feel free to contact customer service.

Rated 5 out of 5 stars

Amazing product! Everyone needs to have this 👍

Usually ordering after watching a video is risky, but I am so pleasantly surprised with your service! Your companies professionalism is fantastic!
I broke my arm/shoulder in January so hadn't been able to properly clean my kitchen floor. I tried your product for the first time yesterday and I was am so amazed at the cleaning power! Thank you so much! I am delighted that I don't need to use a lot of elbow grease to clean my house now 😁 My many cleaning supplies take up a whole shelf in my bathroom closet. They're all getting chucked now! I found the perfect cleaner in X-all !

May 22, 2026
Unprompted review
X All logo

Reply from X All

Hello Shell,

Thank you so much for your wonderful feedback! We’re delighted to hear how impressed you were with the cleaning results and that the product made things easier for you after your injury. Your kind words about our service and professionalism truly mean a lot to us.

Rated 5 out of 5 stars

tHE PRODUCT CLEANS LIKE ANY OTHER…

tHE PRODUCT CLEANS LIKE ANYOTHER CLEANER.
I HAVE TRIED IT ON POTS & PANS AND EITHER IT DOES'NT CLEAN VERY WELL OR THE POTS & PANS ARE TO FAR GONE. I THINK IT IS A CLEANER AS ANY OTHER.

May 22, 2026
Unprompted review
X All logo

Reply from X All

Hello Patricia,

Thank you for sharing your honest feedback. We appreciate you giving the product a try and value your comments, as they help us continue improving both our products and customer experience.

Rated 5 out of 5 stars

EVERYONE WAS HELPFUL

EVERYONE WAS HELPFUL. I JUST DONT UNDERSTAND HOW IN YOUR ADS IT CLEANS. I HAVE MIXED IT UP. SPRAYED AND WAITED. MY TUB AND MY STOVE ARE STILL DIRTY. IT TOUCHED NOTHING. THE PRODUCT IS OVER PRICED FOR BLue Water.

May 23, 2026
Unprompted review
X All logo

Reply from X All

Hello Brian,

We’re sorry to hear the product did not meet your expectations. Unfortunately, your review did not include enough order details for us to locate your purchase, so we encourage you to contact our customer support team directly so we can further assist you and review the issue properly.

Rated 1 out of 5 stars

Product just doesn't work

Product just doesn't work - at all. The results are NOTHING as advertised.

November 13, 2025
Unprompted review
X All logo

Reply from X All

Hello Susan,

We’re sorry to hear the product did not meet your expectations. Since no order details were provided in the review, we kindly ask that you contact our customer service team so we can further assist you and address your concerns.

Rated 1 out of 5 stars

This does not do what it is advertised…

This does not do what it is advertised to do. Spray bottle is a joke as it leaks everywhere. Do not waste your money.

May 23, 2026
Unprompted review
X All logo

Reply from X All

Hello Muriel,

We’re sorry to hear about your experience. Since no order details were provided in the review, we kindly ask that you contact our customer service team so we can look into this further and assist you directly.

Rated 3 out of 5 stars

Neat concept, but not as promised

The product is a neat concept, but the promise of cleaning my oven was not what I had hoped. It didn't compare to an actual oven cleaner as demonstrated or described. It has been disappointing since that was the main reason for my purchase. I really wanted to love it.

May 20, 2026
Unprompted review
X All logo

Reply from X All

Hello Amy,

We’re sorry to hear the product did not meet your expectations, especially for oven cleaning. We were unable to locate your order details, so please contact our customer service team directly so we can assist you further and work toward a resolution.

Rated 1 out of 5 stars

i contact the item dont blue i had put…

i contact the item dont blue i had put more bottle then it work i call no help sad lost customer

February 16, 2026
X All logo

Reply from X All

Hello Ilene,

We’re sorry to hear about your experience and understand your frustration. A member of our customer support team has already reached out to further assist and review your concerns. Thank you for your feedback.

Rated 5 out of 5 stars

Great product exactly what I hoped it…

Great product exactly what I hoped it would be and came pretty quick

May 15, 2026
X All logo

Reply from X All

Hi David!

Thank you so much for your wonderful feedback! We’re delighted to hear that the product met your expectations and arrived quickly for you. We truly appreciate your support and thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

So far so good

So far so good. Arrived timely and easy to use.

May 22, 2026
X All logo

Reply from X All

Hi Cynthia!

Thank you for your kind feedback! We’re delighted to hear that your order arrived in a timely manner and that you found the product easy to use. We truly appreciate your support and thank you for taking the time to share your experience with us!

Rated 1 out of 5 stars

I was very pleased that Steve was so…

I was very pleased that Steve was so helpfully and took time with me I am 81 so some of things on phone I don't understand so yes her was very helpful.

May 22, 2026
X All logo

Reply from X All

Hi Jane!

Thank you so much for your kind feedback! We’re delighted to hear that you received patient and helpful assistance throughout the process. We completely understand that technology and phone processes can sometimes feel confusing, and we’re very happy to know that the support provided made things easier and more comfortable for you.

We truly appreciate your support and thank you for taking the time to share your experience with us!

Rated 4 out of 5 stars

All things clean...

Well, I have a self cleaning oven but it doesn't do much for the oven window. X-all got it clean as a whistle. And it cleaned my white sneakers!

May 14, 2026
X All logo

Reply from X All

Hi Camey!

Thank you so much for your wonderful feedback! We’re thrilled to hear that the product worked so well on your oven window and even helped clean your white sneakers. It’s always great to know the product is useful for different cleaning needs and delivers such satisfying results.

We truly appreciate your support and thank you for taking the time to share your experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look