x.com Reviews 489

Some years ago I had Twitter account and I tried to log in but two factor authentication had started so I couldn’t. Contacted ”X” support and they couldn’t verify me and suggested to create a new account. Never got to contact a real person, I guess all the money that could go to customers go to Musk’s pocket.

No matter what steps I take, I can no longer get the latest posts from the people I follow. It’s constantly changing sometimes that 24 hours old sometimes three days even AI is stumped.

Over 1 month has passed since the unsuspension notification email on February 2, 2026, but the account remains suspended with no changes. Appeals continue to result only in the same automated loop of “unsuspended” emails, without any actual restoration of access.

↓↓↓

Dear X Support / Trustpilot Community,
My X account @hikamino317926 was suddenly suspended around September 2024 with no prior suspension notification or clear explanation. I never received any warning email about the suspension itself.
Even during the suspension, my X Premium subscription (web/Stripe purchase) continued billing every month for over a year, despite having no access to the account or service. I couldn't cancel it through X settings because the account was locked.
Recently, I finally received an "account unsuspended" email notification (dated February 2, 2026, with details about past violations). After that, I was able to access the Premium cancellation page and successfully canceled the subscription (billing has now stopped). However, the account itself remains suspended — I still can't log in, it shows "This account is suspended," and followers/following counts are at 0.
I've tried password resets multiple times, waited weeks, and submitted repeated appeals through X's form, but I only get the same automated "unsuspended" email in a loop with no actual restoration.
This is such a simple process: if X sent an unsuspension email, please follow through and fully restore the account as notified. The lack of real human review, poor handling of subscriptions during suspension, and ongoing delays are extremely frustrating.
I understand the rule violations mentioned in the email (e.g., inauthentic behavior like follow churn) and will be careful to follow X Rules in the future.
Tagging @hikamino317926 — this is my own account experiencing this issue.
Thank you for reading and for any assistance.

twitter does not ban any OnlyFans bots, and they just do nothing when i report these accounts for following me and spamming my DMs.

elon musk is literally the worst CEO of mankind.

My Twitter/X account has been compromised. The password and the email address associated with the account were changed without my authorization.

I did NOT make these changes.

Twitter Username: @jucoroute

Original Account Email: bhlavac@jucoroute

Date of Last Access: 2/6/2026

I have submitted multiple support requests but have not received meaningful assistance.

Case #: CAAAaLkb9VtrgBgEAAAAef____w

I am being told that you cannot verify that @jucoroute was previously registered to my email address, despite the fact that this email has been associated with the account since 2015.

The email and password were suddenly changed. I received notifications from Twitter/X about these changes, and the activity was even flagged as suspicious. However, I am now being told that you are unable to verify that I am the rightful owner of the account.

There must be a way to confirm that I,Bob Hlavac, am the legitimate owner of this account. I am prepared to provide identification, historical account details, or any other documentation necessary to verify ownership.

This matter is urgent. Please assist as soon as possible.

In my experience X is still the most informative social media platform. Since Twitter turned to X not all the changes led to a more positive experience, so it is only 4 stars.

It's not free speech platform. Anyone who is criticising USA or Israel will be silenced.

It is very unfortunate for a company like X.com with so much bots and scraping that i had to experience so many musk clones that it became unbearable..in addition all the bad women following me.. it was a grotesque experience particularly with all their plots to take my money and ....... when all he had to do is delete trash people that ask most of the time for your money but he did not.

When I tried to log into my account, I got this trash:

Suspicious login prevented
We blocked an attempt to access your account because we weren't sure it was really you.

This happens when we notice unusual login activity, like an attempt to log in too many times, or from a different location or device.

You'll need to wait before trying to log in again. Some blocks are removed automatically.

Get help with login issues.
======================
This was my first login attempt in more than a month, so "too many times" doesn't apply. Nor did this page give me any way to verify who I am (such as two-factor authentication, they have my E-mail and/or phone on file) so this screen is absolutely worthless.

We had an extremely frustrating experience with X (formerly Twitter). Our official startup account (@sidex_fun) and our founder’s account (@sleechain) were suspended without prior notice or any clear explanation — right in the middle of our participation in the Colosseum Hackathon, a critical event for our project.

It appears these suspensions were the result of organized “mass reporting” by malicious actors, not actual policy violations. We’ve tried every possible way to contact support, but have yet to receive any human response or clarification.

In addition, we invested €190 in the “X Premium Business” verification process, which took four days to review and was never completed. Without proper support channels or transparency, this situation has been deeply damaging to our team and to the growth of Sidex.

We sincerely hope X will urgently review these cases and improve how legitimate startups are treated especially those actively contributing to the tech community.

Twitter/X/Elon Musk, and their associates are sad sacks of sh*t. Imagine hiring far right fascist undercover mods to scout for mean comments against the government, Trump, and their pathetic ICE agents. Trying to serve subpoenas to screen names. What a laughing stock.

X is now full of hate, lies, misinformation. They allow pages/accounts to run hate accounts. Even once reported they say it hasn't broken any rules.

Our X business account, which we had owned and maintained for years, was permanently suspended without any clear reason or meaningful support.
We never engaged in spam, political activity, or any behavior that would violate X’s policies. The account was secured with 2FA authentication and associated with a valuable 4-letter vanity URL.(which is the same/consistent on all other social platforms)
The issue began after several unsuccessful login attempts on iPhone app, which resulted in a temporary 24-hour lock. When we attempted to log in again after that period, we discovered the account had been permanently suspended for “violating X’s rules,” with no specific explanation provided.
We have always complied with the platform’s guidelines. After spending 2.5 years upgrading our website, we were finally preparing to launch a major social media advertising campaign — and this happened at the worst possible moment.
We contacted X support multiple times and provided proof of ownership (we also own Service mark for our 4-letter brand) , yet the only response we received was a cold, generic message stating: “We can’t assist you further with accessing your account.” No clarification, no escalation, no real review.
Has anyone else experienced this? Is there an official channel where a legitimate business can file a formal complaint?
If this is how X treats long-standing business users, it seriously calls into question whether it can be considered a trustworthy or reliable platform.

I literally just made an account today. Posted nothing. Did absolutely nothing. Got suspended for “unauthentic account”. What a joke of a platform.

X support is shockingly bad. They use AI? To determine rule violations. But the AI isnt AI ar all. It has no intelligence and cant understand context. Its useless. They lock your account. You submit an appeal. Nothing. 2 days later. Request an update. Nothing. 5 days in now. Read only still. You try and raise a complaint and it says your appeal is in the queue. There is so way of raising a complaint. Ive had loss of service for a week for no reason other than the AI not being intelligent. I will likely not receive any recompense either. As its in their small print. It is so frustrating and very poor service. Very poor. Worst Ive encountered.

X is became the fake news platform. So many bot farming account continuously spreading false news.

I paid for X Premium and was permanently banned for doing the most basic thing a social platform is designed for: replying to people.
No warning. No meaningful explanation. Just “permanent suspension” for “spam”, which apparently now includes normal conversation if you’re even mildly active.
What makes it worse?
They kept the money.
Paid subscription. Service withdrawn. Refund refused.
That’s not moderation — that’s a shakedown.
This platform used to be chaotic but functional. Under Elon Musk, it’s become a badly run experiment where rules are vague, enforcement is random, and paying customers are disposable. You can violate nothing, follow no bots, post no links, and still be erased — with zero human accountability.
There’s no real appeal process. No customer support worth the name. Just automated responses and silence.
If you’re thinking of paying for Premium, don’t. You’re not buying protection, reach, or support — you’re buying the privilege of being banned faster, with your wallet already emptied.
A once-useful platform, now run like a joke. And not a funny one.

X has become a cesspit full of hate speech scammers porn and weirdos. If Musk wants a porn site maybe it shouldn’t be on X. The AI is ridiculous and should come with a tag to let people know it’s like fraud otherwise. Anyway X is unenjoyable and unsafe now best avoided

I will start with the Pros. First, I love Elon Musk, and believe he has good intentions. The X Platform was needed because in the past few decades journalism has literally went to Hell in a hand basket. Though journalists have always been guilty of conveying a personal bias, journalism in the recent decades has refused to report both sides, which was listed under their basic ‘Code of Conduct.’

The negative; as a former educator; I was absolutely appalled by the blatant Antisemitism blasting across the X platform. It seems that no other forms of discrimination is allowed on X; except for antisemitism. I have read users replies to Israeli posts and I reported them for harassment and hate; yet the response I received was this is not a violation of X policies. So, I guess human rights are only allowed if you’re not a Jew. I immediately deleted my account after my repeated efforts to stop Antisemitism failed.

A small history lesson here: Do you know who was the Most Hated group of people since the beginning of time? Yes; Jews. And when you Hate Any Group of People without a cause; not only do you Hate the Great Creator, but You Hate Creation itself.

I paid for Premium on Jan 23, but they blocked my access and provided zero support"DM-93488