Appalling. Order paid for on the 1st May (it is now the 30th). No delivery and no responses to my 3 emails to their support address to chase up whereabout.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... See more
Ordering was easy from their online store. They shipped the product immediately and the international shipment to the US went faster than promised. The product taste is comparable to other fruit flavo... See more
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... See more
Company details
Information provided by various external sources
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Contact info
Phoenix Park 14, LE67 3HB, Coalville, United Kingdom
- xbrain.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t fault the company in terms of…
Can’t fault the company in terms of delivery, packaging etc…but product had no effect on me
They simply don’t get back to you when…
They simply don’t get back to you when you email… it’s actually insane.
Xbrain has really changed my life
Xbrain has really changed my life! I am much more productive, happier, and just overall more excited to tackle the day ahead of me! I’m excited to continue to use X, and spread awareness to others who are looking to live a kore positive lifestyle.
Miracle Capsules
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away how effective it’s been for me in so many different areas but mainly my focus, thought clarity, reaction time and positive mood.
I didn't get any answer after writing a…
I didn't get any answer after writing a mail to xbrain that my order is going back to them becouse national customs authority don't let me get it.
Item was very reasonably priced &…
Item was very reasonably priced & arrived quickly.
Why dont you respond to emails?
Why dont you respond to emails?
Why is there no telephone number for you?
Why has my subscription renewed when i have already cancelled it on your website?
Why does your product give me ghastly side effects?
PLEASE CANCEL THIS ORDER AND ISSUE AN REFUND.
I DONT WANT THIS ORDER
I CANCELLED MY SUBSCRIPTION IN DECEMBER
Order #1410690 (January 29, 2025)
The products I bought have done exactly…
The products I bought have done exactly what Xbrain said they would. The company delivered my goods on time and well packaged.
Lack of Customer Support
I have emailed so many times this last year and rarely get any response. Troscriptions is constantly out of stock as is Harmony. So I cannot even get continuity. I emailed on 25 November, 10 and 16th(twice) December, with zero acknowledgement or response. Changing the subscription is difficult and necessitates cancelling and starting again. So, yes, I am incurring problems and would so so appreciate some help and support.
Never use this company
Never use this company, 3 times they have sent me out of date supplements, the last order was 3 years out of date. Good luck getting them to respond to emails. Awful company, non existent customer service. Do not use this company.
It simply works to boost my focus.
Been taking for serval months
Been taking for serval months. Not seen any improvement or change. Very expensive a d then charge P and P on top.
Fast and great supplier of fantastic…
Fast and great supplier of fantastic products, in particular Onnit Memory and focus! Awesome
We had the goods ok and promptly
We had the goods ok and promptly , but i sent two emails re the purchase , two weeks, before buying, asking questions, and they were ignored totally . Makes me nervous of dealing with a company, with no telephone contact possible, and never answers emails !
Non-delivery of goods and no response to queries
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processing' on their webshite) on 1, 5 & 13 July. No response from Xbrain. Nothing. Have been buying from them since 2017. Absolute joke customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








