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Rated 1 out of 5 stars

I have used like 30+ hosting companies already and these guys hit the very bottom. Don't be lured by low price, it just doesn't worth it. My VPSs have been down for more than 10 days due to corrupted... See more

Rated 5 out of 5 stars

I currently have a colocation with Xeroz. I am very positive about this and they do everything possible to make the server fully functional! If you experience any problems they are always ready to hel... See more

Rated 5 out of 5 stars

Fast delivery time, fast support and the cheapest service in the world. There are some downtimes which is understandable for such a cheap host and they usually fix their downtimes fast. The staff are... See more

Rated 5 out of 5 stars

This provider is fantastic, the management is quick support wise and getting services provisioned. When I first purchased a Dedicated server, it was setup ln less than 72 hours. The owner of Xero... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Your new provider for your project.


Contact info

3.8

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't be lured by low price

I have used like 30+ hosting companies already and these guys hit the very bottom. Don't be lured by low price, it just doesn't worth it. My VPSs have been down for more than 10 days due to corrupted disks, and they seem to intend to do nothing about it, only sending responses like 'we will fix the issue as soon as possible'.

January 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Positive about Xeroz

I currently have a colocation with Xeroz. I am very positive about this and they do everything possible to make the server fully functional! If you experience any problems they are always ready to help!

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Do not think service is even available…

Do not think service is even available for GPC-3. You have to book timeslots that are only for 3hours (when purchased it was adverised 4-6hrs) but the booking does not work, once the time comes it will give you details on a site to login but for me there is no valid information on there. Support system is very very slow. Cannot recommend; have yet to actually try the service.

December 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Worst supplier I've ever dealt with

The server is not working all the time the uptime is barely 30% because every 2 days you have to restart the server or wait 2/3 days or more for support to write back and get your server up and running because you can't do it in the panel. They ignore their customers I do not recommend buying the worst provider I have met with currently

September 20, 2023
Unprompted review
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Reply from Xeroz


Dear User,

I apologize for any inconvenience you may have experienced.

As you can see on https://status.xeroz.tech/, our nodes are operational over 90% of the time. Contrary to your claim, our nodes are not online for only 30% of the month.

Please note that we do not provide support during weekends, as stated on our website. Our support hours are Monday to Friday, from 12:00 to 22:00 Dutch time.

I'd also like to inform you that you can manage your server through https://vps.xeroz.tech. If you require assistance with this, please feel free to reach out to us.

Furthermore, I want to clarify that our services are unmanaged, and everything we have done is in line with an unmanaged experience, even though we do not offer managed services.

If you have any further concerns or require assistance, please don't hesitate to contact us at support@xeroz.tech, and we can discuss possible compensation.

Best regards,

Team Xeroz

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Rated 5 out of 5 stars

Fast Delivery, Support & Cheap Experience

Fast delivery time, fast support and the cheapest service in the world. There are some downtimes which is understandable for such a cheap host and they usually fix their downtimes fast. The staff are funny while taking their job seriously and being very formal at the same time. Can only recommend it.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Good servers on xeroz.tech

Good servers, fair prices, very fast Internetconnection, and excellent support make this hosting provider stand out.

The website is clear and easy to navigate as well.
The server interface (VServer) is user-friendly, and the setup takes less than a minute.

Importantly, you don't need to pay extra for a different operating system; you can choose from options like Ubuntu, Windows Server, and many more.

August 7, 2023
Unprompted review
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Rated 1 out of 5 stars

xerox service was great and exceeded my expectations

To be honest, I didn't have high expectations before buying their service, because it seems that they are new to this industry, and the service price is low, so, you know, I just bought one of their presale services randomly, only for network testing.
After a long wait, my order finally opened on June 3rd, and they kept their promise and added extra configuration for me, which makes me feel very good
I may use it for a long time

Updated on June 10, 2023
Offline after about a week of order activation, currently offline for 2 days

Updated on June 20, 2023
The service has not been restored, ready to ask for a refund

Updated July 3, 2023
Because the NL-1 node needs to replace the computer room, it is finally online again today, and the merchant promises to compensate, no matter what, at least it can be used now
Updated on November 6, 2023
xeroz.tech is a complete and utter liar, the compensation offered was just casual talk, all kinds of downtime issues and the VPS was terminated after the date of my invoice, speechless

Service has temporarily resumed on November 7th

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Nice Xeroz and the service team!

From the moment I contacted their customer service team, I was welcomed by friendly, knowledgeable representatives who were eager to understand my issues. The team took the time to explain technical terms in language I could understand and provided practical solutions for my issues. What impressed me most was the focus and patience of the support staff, even when dealing with complex issues.
The responsiveness of Xeroz VPS was also incredible. As soon as I raised my concerns, they began assisting me with investigating the issue and provided regular updates until the problem was resolved. They also went out of their way to provide additional support, which helped me better understand how to use their service.

June 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Great place to get quality services at…

Great place to get quality services at a low price, the team even does custom deals and its just amazing!
I've been using them for over a month I guess and its just goooood.
best part is they sell India vps for like sooo cheap!
Highly recommended guys!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly merchants

Have a good customer experience and close contact with customers. I don't think you'll regret buying it! Thanks!

May 17, 2023
Unprompted review
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Reply from Xeroz

Thank you very much for your kind review, we shall do our best in the future to provide even better service.

Rated 5 out of 5 stars

Xero Fantastic Review

This provider is fantastic, the management is quick support wise and getting services provisioned. When I first purchased a Dedicated server, it was setup ln less than 72 hours.

The owner of Xero also personally helped me install 3rd party programs at a small fee, these programs where added right after purchasing, and zero time waisted.

May 1, 2023
Unprompted review
Xeroz logo

Reply from Xeroz

Thank you very much for your kind review, we shall do our best in the future to provide even better service.

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