XLMOTO Österreich Reviews 

2,183
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

XLmoto is a great source of solid quality Moto gear. And are improving their offering over time. This round of purchases was noticeably even better then before. The vento jacket is of excellent qual... See more

Rated 2 out of 5 stars

The processing has worked well. Goods were delivered in a reasonable time. However, the ordered motorcycle jacket had a small black part on the left front, just above chest level, which does not belon... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, prices and items as advertised (out of 10 or so ordered things, never had to return anything). As a bonus, you often get sent discount codes. Will definitely shop there again.

Company details

  1. Sports

Written by the company

XLMOTO ist ein Unternehmen, das Ausrüstung und Teile für den Motorradsport anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.

Willkommen bei XLMOTO

Written by the company

60 Tage Rückgabe
Wir wollen die Rückgabe sowie von Waren so leicht wie möglich für Sie gestalten. Deshalb können Sie Ihren Retourenaufkleber bequem online abrufen und selbst jederzeit ausdrucken. Mit dem freiwillig verlängerten Widerrufsrecht haben Sie ganze 60 Tage Zeit, Waren an uns zu retournieren.
Kostenloser Versand ab 200€*
Ab einem Bestellwert von 200€ schenken wir Ihnen die Versandkosten (*Sperrgut ausgeschlossen). Alle Pakete sind versichert und können verfolgt werden.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,183)

238 reviews in the last 12 months

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Rated 3 out of 5 stars
XLMOTO Österreich logo

Reply from XLMOTO Österreich

Hallo
Es tut uns leid, dass sich die Bestellung verzögert hat. Wir sind gerade dabei, unser Lager für ein größeres Sortiment zu erweitern, was zu einigen Verzögerungen geführt hat. Dies ist in keiner Weise eine Entschuldigung, sondern könnte Ihnen eine Erklärung geben, warum dies passiert ist.
XLMOTO-Team

Rated 1 out of 5 stars

Terrible service, not responding for returning incorrectly delivered and damaged items

I ordered three helmets. One was delivered in the wrong size, another one damaged. I contacted them, provided the information they required and for two weeks+ and no response even after re-inquiring I am left with the original information not to send anything back until they approve it. Not that I would, as I am not going to pay to return them.
In 2023 waiting for 2 weeks without any response from an online store is not acceptable.

June 14, 2023
XLMOTO Österreich logo

Reply from XLMOTO Österreich

Good day Ahammer,

Please contact our customer service, they will check the problem.
And solve it with you, thank you very much.

With best regards
Your XLMOTO Team

Rated 3 out of 5 stars

By my second order not all items ware…

By my second order not all items ware on stock but the information was 2 weeks late and then I got my delivery without it and a discount code that was worth only 14 days and the item that was missing was more then 100E

May 15, 2023
XLMOTO Österreich logo

Reply from XLMOTO Österreich

Good day,

I am very sorry, have you already contacted our customer service? They will surely find a solution for you, thank you very much.

With best regards
XLMOTO Team

Rated 5 out of 5 stars

Great service

Great service, quick delivery and very good prizes - what else do you want?
I think they are great!

April 29, 2023

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