XLMOTO Česká republika Reviews 

1,102
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, unbeatable promotional prices, and the impressive overall quality of the diverse products available in the online store. People note that routine shopping here is completely reliable, featuring quick order completion times, easy returns, and smooth communication throughout the entire purchase process. However, some customers also noted minor inconveniences related to package delivery tracking functionality or experiencing slightly longer shipping times when ordering to specific European countries. Shoppers occasionally mentioned experiencing minor hiccups like local carrier selection limitations or receiving incorrect merchandise sizes, but they found that customer support resolved those matters swiftly.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast shipping times and... See more

Product

Customers consistently note positive experiences with product selection, pricing, and fast delivery.... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals and unbeatable... See more

Quality

People report positive experiences with quality, highlighting excellent prices and a good fit. Consumers... See more

Order

Users describe ambiguous interactions with order, noting mixed experiences regarding overall completion.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ordered multiple times, always action prices, very good products, happy. Even when having issues with order, all resolved very profesionally and fast. 100% can recommend.

Company replied

Rated 5 out of 5 stars

Great shop, unbeatable prices, frequent deals, and the option to return goods or exchange them for a different size within sixty days if something doesn’t fit. Delivery was fast, and both shipment tr... See more

Company replied

Rated 5 out of 5 stars

I have ordered from this server several times and have always been satisfied with the quality of the products I ordered and the speed of delivery. I can only recommend it.

Company replied

Rated 5 out of 5 stars

I shop here regurarly and á´ways recieves fast, reliably for a great price. Once i recieved wrong size and got it replaced within a week. 100% recomended

Company replied


Company details

  1. Motorsports Store

Written by the company

XLMOTO je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

XLMOTO

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,102)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality of services of the GSL…

The quality of services of the GSL Czech Republic courier service chosen by the merchant is scandalous: even more than a week later, they are unable or unwilling to deliver a shipment to a specified address.

September 28, 2021
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

Dear,

thank you for your feedback.

We are sorry about your bad experience with GLS.

Unfortunately at the moment we do not offer any other delivery option. Some products can be sent by DHL Express for a small surcharge. If the option is available, you will also find it at the checkout.

If you have a problem to receive your shipment do not hesitate to contact our customer service info@cz.xlmoto.eu. Our team will look into your case and submit a claim with GLS.

Best regards,

XLMOTO

Rated 5 out of 5 stars

Quick shipping

Quick shipping, happy with the backpack.

June 6, 2021
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

Thank you for your comments, we are glad that you are happy with your purchase, best regards.

XLmoto

Rated 1 out of 5 stars

they needed 1month to realise that they…

they needed 1month to realise that they cannot supply my item

May 13, 2021
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

We feel very sorry for the inconvenience, but sometimes happens that unfortunately, the manufacturer does not meet the deadlines and then we inform the customers. We will try to prevent similar situations from occurring in the future.

Best regards,

XLmoto

Rated 5 out of 5 stars

Fast shipment and delivering

Fast shipment and delivering. Everything is OK.

May 5, 2021
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

Hello,

we are glad to hear that everything went fine with your order. Thanks for your positive feedback.

Regards,

XLMOTO

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